Find a TenderAwarded
Published 7 Apr 2022, 17:57 BST

Official UK procurement notice

Children and Young People's Mental Health Digital Service (Essex)

Official notice

Authority: NHS Hertfordshire and West Essex ICB (NHS & healthcare)·Consortium: 17 public authorities

ServicesOpen procedureSME suitable
Published estimate£1,369,385≈ £456k / year
Submissions closed 6 May 2022awarded 24 Oct 2022
Awarded to Polaris Children's Services Ltd, Kooth Digital Health Limited2 awards
Contract term 3 yrsends 30 Nov 2025 · extension options published · starts 1 Dec 2022

What is being bought

Published requirement description

NHS Hertfordshire and West Essex Integrated Care Board, as lead Commissioner, on behalf of NHS Mid and South Essex ICB, NHS Suffolk and North East Essex ICB, Essex County Council, Thurrock Borough Council and Southend-on-Sea City Council, for the provision of Children's and Young People's Mental Health Digital Services.

The opportunity was advertised on Contracts Finder and Find a Tender Services in April 2022.

The maximum annual budget is £273,877 per annum. The service commencement date is 1st December 2022 for a term of 3 years plus the option to extend for a further 24 months. The total aggregate value inclusive of all extensions is £1,369,385.

CPV: Community health services · Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1The aim of this CYP MH Digital Service is to provide children, young people and their…Awarded 3 yrsPublished value£1,369,385

The aim of this CYP MH Digital Service is to provide children, young people and their carers/guardians a digital platform for mental health support services to provide an early intervention, easy to access online in and out of hours counselling and support service to those children and young people who are registered or are eligible to be registered with a GP throughout Essex.

The Southend Essex and Thurrock (SET) Executive Collaborative Commissioning Forum is looking to improve digital and remote access to mental health support and counselling services for children and young people (CYP), enhancing the mental health of young people and their families across the seven Essex CCG localities, Essex County Council, Southend Borough Council and Thurrock Council.

Locally, commissioners recognise that CAMHS are struggling to meet growing demand from young people for mental health services and are exploring how digital technologies can help support young people in a less resource intensive way—especially where young people do not need the level of specialist community intervention that CAMHS provides

The Provider will ensure they comply with locality policies and procedures, with particular regard to encouraging young people to be as involved as possible in planning and care decisions and to ensure the needs and circumstances of individuals are made visible in their policy and practice. The Provider will ensure they build partnering relationships / pathway working with statutory health and social care services

Please note that the original advertisement for this opportunity was under NHS West Essex Clinical Commissioning Group as lead Commissioner on behalf of the Commissioning Authorities. As of the 1st July 2022, the seven aforementioned CCG's will transition into three separate Integrated Care Boards (ICB's) namely; NHS Suffolk and North East Essex ICB, NHS Mid and South Essex ICB and NHS Hertfordshire and West Essex ICB, which will be named as the Contracting Authorities in any future Contract Award Notices associated with this procurement.

Contract period: 1 Dec 2022 – 30 Nov 2025 (3 yrs)
Delivery: East of England
Extensions: Option to extend by 24 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 140Price: 60
Published sub-criteria (6)
  • Quality: 100
  • Quality Procedures and Performance: 40
  • Service Delivery: 30
  • Workforce: 10
  • Information Governance: 15
  • IM&T: 5
Published award criteria (7)
  • Quality: 100%
  • Price: Pass/Fail
  • Service Delivery: 30%
  • Quality Procedures and Performance: 40%
  • Workforce: 10%
  • Information Governance: 15%
  • IM&T: 5%
What this means for your bid
  • Price carries 60 of 200 points: a 10% discount moves about 6 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
7 Apr 2022, 17:57 BST
Last source update
26 Oct 2022, 13:19 BST
Award evaluation window
6 May 2022 – …
Authority reference
ACE-0508-2022-ALC
FTS notice number
2022/S 000-030185
Classification (CPV)
Community health servicesGuidance and counselling services
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-032b6a Find a Tender

Publisher note: We note as a condition of this form that a minimum of at least '1' must be stated for the following: Number of tenders received from tenderers from other EU Member States. To meet the requirements of this form, a figure of 1 has been represented against each. It is noted that the true value for each of the above is in fact 0. The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://attain.bravosolution.co.uk/web/login.html ↗

Submission deadline
6 May 2022, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
6 May 2022, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

6 May 2022 → 1 Dec 2022 · 4 dates
  1. Submission deadline
    6 May 2022, 17:00 BST
  2. Bids opened
    6 May 2022, 17:00 BST
  3. Notice published
    26 Oct 2022, 13:19 BST
  4. Contract starts
    1 Dec 2022

Notice history

2 events · 3 releases on Find a Tender · since 10 Aug 2022
  1. Status changed to complete
    10 Aug 2022, 17:28 BST
  2. Buyer details updated
    26 Oct 2022, 13:19 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,009,8982 contracts exc. VAT
Bids received 42 from SMEs
Contracts signed 2latest 24 Oct 2022
Awarded toValueDateStatus
Polaris Children's Services LtdSMETransitions Service for NHS West, Mid and South and North East Essex CCGs£1,188,267 †—Awarded
Kooth Digital Health LimitedSMECYP MH Digital Service (Essex)£821,631 †—Awarded

Contracts

  • CYP MH Digital Service (Essex) · Kooth Digital Health LimitedSME

    Signed
    24 Oct 2022
    Value
    £821,631
    Period
    … – 30 Nov 2025
    Status
    active
  • Transitions Service for NHS West, Mid and South and North East Essex CCGs · Polaris Children's Services LtdSME

    Signed
    29 Jun 2022
    Value
    £1,188,267
    Period
    … – 30 Nov 2025
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
The aim of this CYP MH Digital Service is to provide children, young people and their…4bids · 2 electronic · 3 from abroad2——
Whole notice———£1,188,267 – £1,980,445

Contracting authority & participating public bodies

15 public bodies on the notice

NHS Hertfordshire and West Essex ICB

Contracting authorityNHS & healthcareBody governed by public lawHealth Charter House, Parkway, Welwyn Garden City, East of England, AL8 6JLContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

  • High Court of Justice of England and WalesReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria