Find a TenderAwardedContract details notice
Published 24 May 2025, 10:45 BST

Official UK procurement notice

CHIC Lifts & Mobility Aids Framework 2025-29

Official notice

Authority: Communities & Housing Investment Consortium Ltd (CHIC) (Public body)

Framework agreement2 lotsWorksOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£500,000,000envelope for 2 lots · framework ceiling, not attributable revenue · 2 value updates
Submissions closed 26 Sept 2025awarded 26 Nov 2025
Awarded to Concept Elevators (UK) Ltd +9 more2 awards
Framework period 4 yrsends 16 Nov 2029 · starts 17 Nov 2025

What is being bought2 lots · detail below

Published requirement description

CHIC is acting on behalf of its Members (and others in other Consortia or as individuals who become CHIC Members over time) in procuring a 4-year Framework for the supply, installation, replacement, servicing and maintenance of Lifting Equipment and Mobility Aids:

(1) Passenger Lifts

(2) Mobility Aids including Stairlifts, Through-floor Lifts and Personal Handling Equipment

The framework created will provide coverage across the United Kingdom and will be accessed by any of CHIC's existing and future members and any authorised users.

CPV: Devices for the disabled · Lift and escalator installation work · Lift installation work · Lift-maintenance services · Lifting equipment for health care sector · Lifts

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
9 bids on the busiest of 2 lots · 11 suppliers appointed
Framework period
4 yrs from 17 Nov 2025
Buyer regions
UK
Supplier levy on call-offs (max %)

4% of call-off value · CHIC's costs for the services it provides for its members are recovered from transaction fees applied to all supplies, works and services delivered under call off contracts. CHIC is a non-profit making organisation, owned by its members.

At the establishment of a framework, in the pricing documents, there is a transaction fee added to the Suppliers prices. The level of the fee varies according to the type of works, supplies or services and the contract value. Under call off contracts this fee will be collected by the supplier in the prices charged to members and paid (rebated) to CHIC, which will invoice on a retrospective basis.

CHIC reserves the right to vary the transaction fee (which can range from 0.5%-4%) for individual contracts, dependent upon the contract value and level of management support each member requires

Who may buy through it

The Framework will be accessible by Members of CHIC as detailed on the Procurement document, including all of CHIC's current and future members,Registered Providers of Social Housing,Local Authorities,Blue Light Services,Education,NHS,and all other contracting authorities,Registered Social Landlords, Housing Associations, Local Authorities.i.e. County, Metropolitan (City), District, Borough Council or a Unitary Authority in the United Kingdom, Arms-Length Management Organisations (ALMO), Charities, Executive Agencies, health and care organisations,such as NSS National Procurement in Scotland, NHS Shared Services System in Wales, the Procurement and Logistics Service in Northern Ireland,commissioners and ombudsman, non-departmental public bodies, and any public sector organisation that is required to procure works,supplies and services under the Procurement Act 2023 and any such Act,Directives,Regulations,policies and guidance relating to the procurement of supplies,services and works.

Published description of the framework

CHIC is acting as a Centralised Procurement Authority (CPA) for our members (Contracting Authorities). Members that decide to use the framework must comply with the Act and they can delegate their obligations to carry out call-off exercises in whole or in part to CHIC. Call-off contracts may be awarded with or without competition(direct award contract (DAC)). Any DAC by a member will be subject to a business case complying with the objective mechanism of the framework and the core terms of the call-off contracts. A 'competitive selection process' will be used including 'conditions of participation' to assess suppliers' technical ability to perform the contract. In a competitive selection process,any assessment of suppliers' proposals must be based on some or all of the award criteria used to assess tenders at framework award, which may be refined,e.g.,additional sub-criteria may be included or the criteria explained further. Call-off contracts may extend beyond the term of the framewor

Call-offs published through it3

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1Passenger LiftsAwarded 4 yrsSMEVCSEPublished value£100,000,000

This Lot will be for providing a full range of installation and refurbishment to lifts across the UK.

The scope of works undertaken via the framework agreement will involve installation, modernisations and refurbishment of passenger lifts, goods lifts, to meet the latest Lifts Regulations, DDA and current safety regulations standards. This could extend to include design work and also servicing and maintenance works post installation.

Contract period: 17 Nov 2025 – 16 Nov 2029 (4 yrs)Value: £100,000,000 exc. VAT · £100,000,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Lot #2Mobility AidsAwarded 4 yrsSMEVCSEPublished value£400,000,000

This Lot will be for providing a full range of installation and refurbishment to personal lifts across the UK.

The installation and servicing of stairlifts, step lifts, platform lifts, through-floor lifts, patient hoists and other similar older persons/patient lifting equipment.

The scope of works undertaken via the framework agreement will involve servicing and maintenance works of personal lifting equipment, post installation.

Contract period: 17 Nov 2025 – 16 Nov 2029 (4 yrs)Value: £400,000,000 exc. VAT · £400,000,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Quality Statements: 50%
  • Price: 40%
  • Quality Statements for Social Value: 10%
Published award criteria (3)
  • Quality Statements
  • Quality Statements for Social Value
  • Price
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “CHIC Lifts & Mobility Aids Framework 2025-29” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Works
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use the vehicle
The Framework will be accessible by Members of CHIC as detailed on the Procurement document, including all of CHIC's current and future members,Registered Providers of Social Housing,Local Authorities,Blue Light Services,Education,NHS,and all other contracting authorities,Registered Social Landlords, Housing Associations, Local Authorities.i.e. County, Metropolitan (City), District, Borough Council or a Unitary Authority in the United Kingdom, Arms-Length Management Organisations (ALMO), Charities, Executive Agencies, health and care organisations,such as NSS National Procurement in Scotland, NHS Shared Services System in Wales, the Procurement and Logistics Service in Northern Ireland,commissioners and ombudsman, non-departmental public bodies, and any public sector organisation that is required to procure works,supplies and services under the Procurement Act 2023 and any such Act,Directives,Regulations,policies and guidance relating to the procurement of supplies,services and works.
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
24 May 2025, 10:45 BST
Last source update
11 Dec 2025, 16:26 GMT
Award evaluation window
Submission end – 14 Nov 2025
Authority reference
260
FTS notice number
2025/S 000-052925
Latest notice
Contract details notice (UK7)
Classification (CPV)
Devices for the disabledLift and escalator installation workLift installation workLift-maintenance servicesLifting equipment for health care sectorLifts
Delivery area
UK
Official registry OCID
ocds-h6vhtk-052585 Find a Tender

How it was run

Official notice
Run through: Panacea
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Appointment period ends
26 Sept 2025, 15:00 BST
Clarification deadline
19 Sept 2025, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 4% of call-off value · CHIC's costs for the services it provides for its members are recovered from transaction fees applied to all supplies, works and services delivered under call off contracts. CHIC is a non-profit making organisation, owned by its members.

At the establishment of a framework, in the pricing documents, there is a transaction fee added to the Suppliers prices. The level of the fee varies according to the type of works, supplies or services and the contract value. Under call off contracts this fee will be collected by the supplier in the prices charged to members and paid (rebated) to CHIC, which will invoice on a retrospective basis.

CHIC reserves the right to vary the transaction fee (which can range from 0.5%-4%) for individual contracts, dependent upon the contract value and level of management support each member requires

Detailed submission instructions & authority contactsFrom official release

Timeline

24 May 2025 → 11 Dec 2025 · 10 dates
  1. Planning notice published
    24 May 2025, 10:45 BST
  2. Next notice expected
    6 Aug 2025, 00:59 BST
  3. Tender notice published
    1 Sept 2025, 16:27 BST
  4. Clarification questions by392 days ago
    19 Sept 2025, 15:00 BST
  5. Admission / appointment period ends385 days ago · period end, not a bid countdown
    26 Sept 2025, 15:00 BST
  6. Award decision expected by336 days ago
    14 Nov 2025, 23:59 GMT
  7. Contract starts334 days ago
    17 Nov 2025
  8. Assessment summaries sent325 days ago
    26 Nov 2025
  9. Standstill ends312 days ago
    8 Dec 2025, 23:59 GMT
  10. Latest notice published309 days ago
    11 Dec 2025, 16:26 GMT

Notice history

12 events · 5 releases on Find a Tender · since 24 May 2025
  1. Pipeline notice published
    24 May 2025, 10:45 BST
    UK1
  2. Pipeline notice published
    4 Jun 2025, 13:20 BST
    UK1
  3. Published value updated
    4 Jun 2025, 13:20 BST
  4. Tender notice published
    1 Sept 2025, 16:27 BST
    UK4
  5. Published value updated
    1 Sept 2025, 16:27 BST
  6. Status changed to active
    1 Sept 2025, 16:27 BST
  7. Procurement method changed
    1 Sept 2025, 16:27 BST
  8. Deadline published: 26 Sept 2025, 15:00 BST
    1 Sept 2025, 16:27 BST
  9. Contract award notice published
    26 Nov 2025, 17:17 GMT
    UK6
  10. Status changed to complete
    26 Nov 2025, 17:17 GMT
  11. Contract signature expected
    8 Dec 2025, 23:59 GMT
    scheduled
  12. Contract details notice published
    11 Dec 2025, 16:26 GMT
    UK7
Published amendments (1)

Value updated

Routine re-releases (5)
  • 2025-06: 1 release · 4 Jun 2025
  • 2025-05: 1 release · 24 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 112 awards · see the list ↓
Bids received 97 from SMEs · busiest of 2 lots
Named bidders 11published on the award notice
Contracts signed 2latest 5 Dec 2025
Awarded toValueDateStatus
Lot 1 · Passenger Lifts1 award
Concept Elevators (UK) LtdSME, LIFT AND ENGINEERING SERVICES LIMITEDSME, Lift Craft LtdSME, Pickerings LiftsSME, RUBAX LIFTS LIMITEDSME, Stannah Lift Services LimitedCHIC Lifts & Mobility Aids Framework 2025-29 - Lot 1 Passenger Lifts8 Dec 2025 – 7 Dec 2029£100,000,000 inc. VAT26 Nov 2025Awarded
Lot 2 · Mobility Aids1 award
Concept Elevators (UK) LtdSME, LIFT AND ENGINEERING SERVICES LIMITEDSME, Lift Craft LtdSME, Liftability LimitedSME, Premier Mobility (UK) LtdSME, SAADIA LTD (05549717) - t/a 24-7 HealthcareSME +3 moreCHIC Lifts & Mobility Aids Framework 2025-29 - Lot 2 Mobility Aids8 Dec 2025 – 7 Dec 2029£400,000,000 inc. VAT26 Nov 2025Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Passenger Lifts6final-stage tenders · 7 at stage one50—
2 · Mobility Aids9final-stage tenders · 10 at stage one70—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Communities & Housing Investment Consortium Ltd (CHIC)

Contracting authorityPublic undertaking GB-COH: 07266506 84 Spencer Street, Birmingham, West Midlands, B18 6DSContact email, phone

Framework contractors & participating bidders

11 commercial parties on the notice
  • CONCEPT ELEVATORS (UK) LIMITEDFramework contractorGB-PPON: PGTG-6489-RHXD Concept House, Norton Canes Business Area, Jerome Road Norton Canes, Cannock, West Midlands, WS11 9UEContact email
  • LIFT AND ENGINEERING SERVICES LIMITEDFramework contractorGB-PPON: PYBH-8876-BMRZ 16 Portersfield Road Cradley Heath, Cradley Heath, West Midlands, B647BNContact email
  • LIFT CRAFT LIMITEDFramework contractorGB-PPON: PLTB-4212-PTVV Elevator Works, Unit 2 Britannia Street, Tividale, Oldbury, West Midlands, B69 2PGContact email
  • LIFTABILITY LIMITEDFramework contractorGB-PPON: PMPR-7553-ZQTQ 89 Leigh Road, Hampshire, South East, SO50 9DQContact email
  • PICKERINGS EUROPE LIMITEDFramework contractorGB-PPON: PTBJ-9769-JRHQ Cleveland House, Stockton-On-Tees, North East, TS202AQContact email
  • PREMIER MOBILITY (UK) LIMITEDFramework contractorGB-PPON: PZYB-6386-VTDG 136 Ashby Road, Hinckley, East Midlands, LE10 1SNContact email
  • RUBAX LIFTS LIMITEDFramework contractorGB-PPON: PPDN-9347-NDPP Wilson House Cinnamon Park, Fearnhead Warrington, Cheshire, North West, WA20XPContact email
  • SAADIA LTDFramework contractorGB-PPON: PTYG-2752-GVWY 19 Victoria Terrace, East Sussex, South East, BN3 2WBContact email
  • STANNAH LIFT SERVICES LIMITEDFramework contractorGB-PPON: PLRW-8315-JYBW Watt Close, Andover, South East, SP10 3SDContact email
  • STILTZ LIMITEDFramework contractorGB-PPON: PXTT-7244-CXHV Building E, Prime Point, Dandy Bank Road, Kingswinford, West Midlands, DY6 7TDContact email
  • WESSEX LIFT CO LTDFramework contractorGB-PPON: PBJB-4798-TMYN No 38 The Maltings No 38 The Malting Business Centre, Stanstead Abbotts, East of England, SG12 8HGContact email

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender