Find a TenderAwarded
Published 5 Feb 2025, 13:41 GMT

Official UK procurement notice

Cerner Millennium Electronic Patient Record Maternity Re-Implementation Services

Official notice

Authority: Croydon Health Services NHS Trust (Central government)

ServicesOpen procedureSME suitable
Published estimate£200,000exc. VAT57.4% above published estimate
Submissions closed 7 Mar 2025awarded 15 May 2025
Awarded to KEYSTREAM GROUP LIMITED

What is being bought

Published requirement description

Cerner Millennium Electronic Patient Record Maternity Re-Implementation Services. Implementation services and support to the uplift of the Maternity element of its Cerner Millennium (Oracle Healthcare) Electronic Patient Record (“EPR”) system installation, first implemented in 2015. The services will deliver improvements to usage and data quality issues with the current platform. This uplift will be across the whole maternity department including community, and opportunities to digitise legacy items.

CPV: Information technology services · Patient-administration system · Software implementation services · Software-related services

The lotProcurement structure

single lot · value published
Lot #1AwardedPublished value£200,000
Delivery: London · Croydon University Hospital<br/>12-18 Lennard Rd<br/>Croydon<br/>CR9 2RS
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 45%Social value: 10%
Published sub-criteria (4)
  • Quality: 25%
  • Timescales: 20%
  • Commercial: 45%
  • Social Value: 10%
Published award criteria (4)
  • Quality: 25%
  • Timescales: 20%
  • Social Value: 10%
  • Commercial: 45%
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 45 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Feb 2025, 13:41 GMT
Last source update
24 Jun 2025, 16:48 BST
Award evaluation window
7 Mar 2025 – …
Authority reference
CHS-5-2526-1-C337239-C
FTS notice number
2025/S 000-034847
Classification (CPV)
Information technology servicesPatient-administration systemSoftware implementation servicesSoftware-related services
Delivery area
London (UKI62)
Official registry OCID
ocds-h6vhtk-04dbdc Find a Tender
Review and risk notes
Review procedure

The contracting authority will operate a minimum 10 calendar day standstill period at the point information on the award of contract is communicated to Tenderers to provide time for unsuccessful tenderers to challenge the award before the contract entered into. Unsuccessful Tenderers shall be notified by the contracting authority as soon as possible after the decision is made as to the reasons why they were unsuccessful. The public contract regulations 2015 provide that aggrieved parties who have been harmed, or are at risk of harm, by breach of the rules, are to take action in the High Court (England & Wales).

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
7 Mar 2025, 13:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
7 Mar 2025, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Mar 2025 → 3 Sept 2025 · 4 dates
  1. Submission deadline
    7 Mar 2025, 13:00 GMT
  2. Bids opened
    7 Mar 2025, 14:00 GMT
  3. Notice published
    24 Jun 2025, 16:48 BST
  4. Bids must remain valid until
    3 Sept 2025, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    24 Jun 2025, 16:48 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £314,7821 contract exc. VAT
Bids received 97 from SMEs
Contracts signed 1latest 15 May 2025
Awarded toValueDateStatus
KEYSTREAM GROUP LIMITED£314,782 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9bids · 0 electronic7——

Contracting authority & participating public bodies

Croydon Health Services NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Croydon University Hospital, 530 London Road, Croydon, London, CR7 7YEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court and Court of Appeal of England and WalesReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice
  • KEYSTREAM GROUP LIMITEDAwarded supplier07406242 4-14 Tabernacle Street, London, UK, EC2A 4LUContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria