CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems

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            "description": "Burglar-alarm systems"
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    "title": "CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems",
    "status": "cancelled",
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    "legalBasis": {
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    "description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
    "classification": {
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    "mainProcurementCategory": "services",
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  },
  "parties": [
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      "name": "South Ayrshire Council",
      "roles": [
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        "centralPurchasingBody"
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      "address": {
        "region": "UKM94",
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "countryName": "United Kingdom",
        "streetAddress": "County Buildings, Wellington Square"
      },
      "details": {
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      "name": "Ayr Sheriff Court",
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      "address": {
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        "countryName": "United Kingdom"
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  "language": "en",
  "description": "Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of The Public Contracts (Scotland) Regulations 2015 or regulation 8 of The Procurement (Scotland) Regulations 2016 .\nQuality Control Requirements\nTenderers may be required to provide the following for Quality Control requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with\nBS EN ISO 9001 (or equivalent) a copy of the certificate may be requested.\nOR\nOption B) If a Tenderers organisation has a documented policy regarding quality management, a copy of the policy may be requested.\nGuidance\nThe policy should set out your organisation's responsibilities for quality management. Demonstrating that your organisation has and continues to implement a quality management policy that is authorised by the Chief Executive or equivalent and is periodically reviewed at a senior management level. The policy should be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.\nQuality Assurance/Health and Safety Requirements\nTenderers may be required to provide the following for Quality Assurance/Health and Safety Requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001(or equivalent), or if a Tenderers organisation has, within the last twelve months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum, then a copy of the certificate may be requested.\nOR,\nOption B) If a Tenderers organisation has a policy for health and safety (H&S) management, then a copy of the policy may be requested.\nGuidance\nOrganisations with less than five employees are not required by law to have a documented policy statement. The need to reduce documentary requirements on micro businesses in particular will be taken into account by the evaluation panel. Your policy should provide evidence that your organisation has a H&S policy that is endorsed by the chief executive officer and that it is regularly reviewed. The policy should be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within your organisation. Your policy should be relevant to the nature and scale of your operations and set out your company's responsibilities of health and safety management and compliance with legislation.\nEnvironmental Management Standards Requirements\nTenderers may be required to provide the following for Environmental Management Requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, then a copy of the certificate may be requested.\n(SC Ref:833275)",
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{
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  "tag": [
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  "date": "2025-12-02T12:40:57Z",
  "ocid": "ocds-h6vhtk-05ecde",
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    "name": "South Ayrshire Council"
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        "status": "active",
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        "description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
        "contractPeriod": {
          "durationInDays": 1800
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            "description": "Burglar-alarm systems"
          },
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            "scheme": "CPV",
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          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
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    ],
    "title": "CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems",
    "status": "active",
    "coveredBy": [
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    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
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        "documentType": "technicalSelectionCriteria"
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    ],
    "bidOpening": {
      "date": "2026-01-20T12:00:00Z"
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    "recurrence": {
      "description": "September 2030"
    },
    "awardPeriod": {
      "startDate": "2026-01-20T12:00:00Z"
    },
    "description": "The Council requires to appoint, to a Measured Term Contract, a suitably experienced Service Provider to carry out Servicing, Maintenance and Monitoring of Intruder Alarms in operational properties throughout South Ayrshire.",
    "tenderPeriod": {
      "endDate": "2026-01-20T12:00:00Z"
    },
    "contractTerms": {
      "performanceTerms": "During the period of the Contract Agreement, the Service Provider shall monitor and measure their performance against the Key Performance Indicators (KPIs) detailed below:\nCost – Category Weight (20%)\nInvoice Accuracy – 50%\nCost Reduction Initiatives – 50%\nQuality – Category Weight (30%)\nFit for Purpose – 50%\nContract Outcome – 40%\nContinual Improvement / Innovation – 10%\nService – Category Weight (40%)\nComplaints – 15%\nCommunication – 30%\nManagement Information – 25%\nAccuracy – 30%\nSustainability – Category Weight (10%)\nSustainable Processes – 50%\nCommunity Benefits – 50%\nThe above KPIs shall make up the Balanced Scorecard and will be used to score the Service Provider’s / Supplier’s performance.  The Council’s Contract Administrator and other relevant stakeholder shall score the Service Provider’s / Supplier’s against the expected results",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
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      "description": "Repair and maintenance services"
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        "durationInDays": 120
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    "submissionMethod": [
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    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
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          "appliesTo": [
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          "description": "It is a requirement of this procurement that Tenderers hold, or can commit to obtain, prior to the commencement of any subsequently awarded Contract, the accreditations indicated below:\nFor the purposes of this Contract, the Contractor and/or Sub Contractor who is responsible for all Intruder Alarm Systems must be accredited to the following standards, or equal:\n1.\tBAFE Scheme: SP203-1 Intruder Alarms (Design, Installation, Commissioning & Maintenance) OR\n2.\tSSAIB or NSI/NACOSS: Gold or Silver Medal (for Monitoring & Communication) AND SELECT or NICEIC\nEvidence for this requirement will be requested at the “Request For Documentation” Stage."
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      "address": {
        "region": "UKM94",
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "countryName": "United Kingdom",
        "streetAddress": "County Buildings, Wellington Square"
      },
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        "countryName": "United Kingdom"
      },
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      }
    }
  ],
  "language": "en",
  "description": "Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of The Public Contracts (Scotland) Regulations 2015 or regulation 8 of The Procurement (Scotland) Regulations 2016 .\nQuality Control Requirements\nTenderers may be required to provide the following for Quality Control requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with\nBS EN ISO 9001 (or equivalent) a copy of the certificate may be requested.\nOR\nOption B) If a Tenderers organisation has a documented policy regarding quality management, a copy of the policy may be requested.\nGuidance\nThe policy should set out your organisation's responsibilities for quality management. Demonstrating that your organisation has and continues to implement a quality management policy that is authorised by the Chief Executive or equivalent and is periodically reviewed at a senior management level. The policy should be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.\nQuality Assurance/Health and Safety Requirements\nTenderers may be required to provide the following for Quality Assurance/Health and Safety Requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001(or equivalent), or if a Tenderers organisation has, within the last twelve months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum, then a copy of the certificate may be requested.\nOR,\nOption B) If a Tenderers organisation has a policy for health and safety (H&S) management, then a copy of the policy may be requested.\nGuidance\nOrganisations with less than five employees are not required by law to have a documented policy statement. The need to reduce documentary requirements on micro businesses in particular will be taken into account by the evaluation panel. Your policy should provide evidence that your organisation has a H&S policy that is endorsed by the chief executive officer and that it is regularly reviewed. The policy should be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within your organisation. Your policy should be relevant to the nature and scale of your operations and set out your company's responsibilities of health and safety management and compliance with legislation.\nEnvironmental Management Standards Requirements\nTenderers may be required to provide the following for Environmental Management Requirements:\nEITHER:\nOption A) If a Tenderer’s organisation holds an UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate, then a copy of the certificate may be requested.\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30234. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nIt has become clear that there is scope within the Procurement Reform (Scotland) Act 2014 which applies to public contracts, to use contracts to deliver wider social benefits such as:\n-\tTargeted recruitment and training (providing employment and training opportunities/Apprenticeships)\n-\tSME and social enterprise development\n-\tCommunity engagement\nAs part of your tender response, Tenderers are requested to provide an outline of all community benefits they can offer for this contract.\n(SC Ref:817335)",
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}