Call Monitoring Platform - Early Market Engagement Exercise

Llesiant Delta Wellbeing Ltd is an ambitious, young and agile company working across multiple disciplines within health and social care services. Formed as a Local Authority Trading Company (LATC), wholly owned by Carmarthenshire County Council in June 2018, having historically been a well-established in-house Local Authority TEC service. Over the last 4 years the company has grown substantially and increased its contracts and scope across Wales. It currently monitors almost 40,000 clients via its TEC monitoring platform, at two sites in Carmarthenshire serving almost half of all TEC alarm customers across Wales. Delta also offer a range of out of hours, ancillary and disaster recovery services for 12 local authorities, a wide range of housing associations and a range of commercial organisations. The Company is highly integrated across the local and national health & social care sector and has strong, ambitious partnerships in place to deliver new innovative TEC services across County, Region and nationally. As well as traditional technology enabled care, Delta Wellbeing continues to use new innovative TEC in health and social care technologies to support patients leaving acute settings as well as in the community. Other partnerships sees Delta Wellbeing integrated into services that bring businesses and academia together and carry out research to see technology enabled care move further into mainstream care with advanced cutting edge technologies. Recent projects have seen Delta Wellbeing deliver new patient monitoring services within the health board and introduce new response services across three counties that bolster services in those areas. The Company is on the cusp of delivering multiple new projects in the coming year meaning that Delta Wellbeing must ensure that its service and infrastructure are able to integrate new technologies and systems as well as allow as much integration with other health and social care systems as possible. Carmarthenshire is the home of Pentre Awel, an ambitious 200m GBP project, which brings together life science and business innovation, research and academia to transform health and wellbeing. The project demonstrates the significance Carmarthenshire County Council (owners of Delta Wellbeing) are placing on being at the absolute cutting edge of the TEC industry. Delta wellbeing is looking for a partner that it can work with to transform the way that health and social care is delivered with a focus on Technology Enabled Care across Wales, whilst also working closely with new suppliers of technology and new technology services. Interested companies and consortia who can offer an integrated and interoperable digital monitoring solutions well as a true partnership that will allow Delta Wellbeing and its key stakeholders to achieve and exceed its current ambitions, should email Paul.faulkner@deltawellbeing.org.uk for further discussions. In particular Delta Wellbeing would like to understand: - What platform the suppliers could offer including all of its basic components and what additional software such as stock management can be offered. - How the supplier would work with Delta Wellbeing to ensure that it achieves and exceeds its ambition in the coming years. - What potential solutions the supplier would use that could transform the way that Delta operates - What resources the supplier has that could be made available to Delta Wellbeing to drive further innovation. Please note that Delta Wellbeing welcomes interest from single suppliers as well as joint bids and consortia.