Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete JSON history (4 releases)
30 Jul 2025 · 044091-2025 · award, contract
{
"id": "044091-2025",
"tag": [
"award",
"contract"
],
"date": "2025-07-30T09:37:55+01:00",
"ocid": "ocds-h6vhtk-04857c",
"buyer": {
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED"
},
"awards": [
{
"id": "044091-2025-1",
"status": "active",
"relatedLots": [
"1"
]
}
],
"tender": {
"id": "ocds-h6vhtk-04857c",
"lots": [
{
"id": "1",
"status": "cancelled",
"options": {
"description": "Plus 5-years at end of initial 5-year term."
},
"hasOptions": true,
"description": "Cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications. Once in place, this service will replace Cadent's existing \"on premise\" contact center solution. \nThe emergency contact center is provided as a service to a number of the Gas Distribution Networks (GDNs) and Independent Gas Transporters (IGTs). The service provided is regulated by Ofgem with regard to end-to-end customer service and emergency performance."
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK"
}
],
"additionalClassifications": [
{
"id": "32412100",
"scheme": "CPV",
"description": "Telecommunications network"
},
{
"id": "32524000",
"scheme": "CPV",
"description": "Telecommunications system"
},
{
"id": "50332000",
"scheme": "CPV",
"description": "Telecommunications-infrastructure maintenance services"
},
{
"id": "64226000",
"scheme": "CPV",
"description": "Telematics services"
},
{
"id": "64227000",
"scheme": "CPV",
"description": "Integrated telecommunications services"
}
]
}
],
"title": "Cadent Gas Customer Contact Centre Tender",
"status": "complete",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.",
"classification": {
"id": "64220000",
"scheme": "CPV",
"description": "Telecommunication services except telephone and data transmission services"
},
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Negotiated procedure with prior call for competition"
},
"parties": [
{
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "Coventry",
"postalCode": "CV79JU",
"countryName": "United Kingdom",
"streetAddress": "Cadent, Pilot Way"
},
"details": {
"url": "https://cadentgas.com/",
"classifications": [
{
"id": "PRODUCTION_TRANSPORT_DISTRIBUTION_GAS_HEAT",
"scheme": "TED_CE_ACTIVITY",
"description": "Production, transport and distribution of gas and heat"
}
]
},
"identifier": {
"id": "10080864",
"scheme": "GB-COH",
"legalName": "CADENT GAS LIMITED"
},
"contactPoint": {
"email": "procurementservices@cadentgas.com"
}
},
{
"id": "GB-FTS-2487",
"name": "Cadent Gas Limited",
"roles": [
"reviewBody"
],
"address": {
"locality": "Coventry",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "Cadent Gas Limited"
}
}
],
"language": "en",
"contracts": [
{
"id": "044091-2025-1",
"status": "active",
"awardID": "044091-2025-1",
"dateSigned": "2025-07-29T00:00:00+01:00"
}
],
"initiationType": "tender"
}12 Aug 2024 · 025488-2024 · tenderUpdate
{
"id": "025488-2024",
"tag": [
"tenderUpdate"
],
"date": "2024-08-12T16:28:20+01:00",
"ocid": "ocds-h6vhtk-04857c",
"buyer": {
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED"
},
"tender": {
"id": "WS1876653121",
"title": "Cadent Gas Customer Contact Centre Tender",
"amendments": [
{
"id": "2",
"unstructuredChanges": [
{
"where": {
"section": "II.2"
},
"newValue": {
"text": "The PQQ will be run using the Achilles platform and suppliers need to be registered under the below codes in order to receive the invite.\n1.5.8.2 Call Centre\n2.1.14 Call Centre Services"
},
"oldValue": {
"text": ""
}
}
]
}
],
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.",
"classification": {
"id": "64220000",
"scheme": "CPV",
"description": "Telecommunication services except telephone and data transmission services"
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "COVENTRY",
"postalCode": "CV78PE",
"countryName": "United Kingdom",
"streetAddress": "Cadent, Pilot Way"
},
"details": {
"url": "https://www.cadentgas.com"
},
"identifier": {
"id": "10080864",
"scheme": "GB-COH",
"legalName": "CADENT GAS LIMITED"
},
"contactPoint": {
"name": "Stephen Acaster",
"email": "stephen.acaster@cadentgas.com",
"telephone": "+44 7815977858"
}
},
{
"id": "GB-COH-05167021",
"name": "Southern Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "05167021",
"scheme": "GB-COH",
"legalName": "Southern Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-SC264065",
"name": "Scotland Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKM",
"locality": "Edinburgh",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "SC264065",
"scheme": "GB-COH",
"legalName": "Scotland Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-05046791",
"name": "Wales & West Utilities Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKL",
"locality": "Coedkernew",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.wwutilities.co.uk/"
},
"identifier": {
"id": "05046791",
"scheme": "GB-COH",
"legalName": "Wales & West Utilities Limited"
},
"contactPoint": {
"email": "enquiries@wwutilities.co.uk"
}
},
{
"id": "GB-COH-05167070",
"name": "Northern Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE42",
"locality": "Leeds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.northerngasnetworks.co.uk/"
},
"identifier": {
"id": "05167070",
"scheme": "GB-COH",
"legalName": "Northern Gas Networks Limited"
},
"contactPoint": {
"email": "communications@northerngas.co.uk"
}
},
{
"id": "GB-COH-02006000",
"name": "National Gas Transmission PLC",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "Warwick",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.nationalgas.com/"
},
"identifier": {
"id": "02006000",
"scheme": "GB-COH",
"legalName": "National Gas Transmission PLC"
},
"contactPoint": {
"email": "box.operationalliaison@nationalgrid.com"
}
},
{
"id": "GB-COH-10924298",
"name": "Leep Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.leeputilities.co.uk/"
},
"identifier": {
"id": "10924298",
"scheme": "GB-COH",
"legalName": "Leep Gas Networks Limited"
},
"contactPoint": {
"email": "contactus@leeputilities.com"
}
},
{
"id": "GB-COH-04786330",
"name": "Squire Energy Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.stark.co.uk/our-services/works/"
},
"identifier": {
"id": "04786330",
"scheme": "GB-COH",
"legalName": "Squire Energy Limited"
},
"contactPoint": {
"email": "customerservices@stark.com"
}
},
{
"id": "GB-COH-SC303150",
"name": "Last Mile Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKM82",
"locality": "Glasgow",
"countryName": "United Kingdom"
},
"details": {
"url": "https://lastmile-uk.com/"
},
"identifier": {
"id": "SC303150",
"scheme": "GB-COH",
"legalName": "Last Mile Gas Limited"
},
"contactPoint": {
"email": "info@lastmile-uk.com"
}
},
{
"id": "GB-COH-08743360",
"name": "Energy Assets Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.energyassets.co.uk/"
},
"identifier": {
"id": "08743360",
"scheme": "GB-COH",
"legalName": "Energy Assets Pipelines Limited"
},
"contactPoint": {
"email": "utilitynetworks@energyassets.co.uk"
}
},
{
"id": "GB-COH-03822878",
"name": "ES Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Leatherhead",
"countryName": "United Kingdom"
},
"details": {
"url": "https://espug.com/"
},
"identifier": {
"id": "03822878",
"scheme": "GB-COH",
"legalName": "ES Pipelines Limited"
},
"contactPoint": {
"email": "hello@espug.com"
}
},
{
"id": "GB-COH-06006362",
"name": "Fulcrum Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE32",
"locality": "Sheffield",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.fulcrum.co.uk/"
},
"identifier": {
"id": "06006362",
"scheme": "GB-COH",
"legalName": "Fulcrum Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@fulcrum.co.uk"
}
},
{
"id": "GB-COH-03104203",
"name": "GTC Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.gtc-uk.co.uk/"
},
"identifier": {
"id": "03104203",
"scheme": "GB-COH",
"legalName": "GTC Pipelines Limited"
},
"contactPoint": {
"email": "customer.services@gtc-uk.co.uk"
}
},
{
"id": "GB-COH-02828692",
"name": "Independent Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.igt-unc.co.uk/"
},
"identifier": {
"id": "02828692",
"scheme": "GB-COH",
"legalName": "Independent Pipelines Limited"
},
"contactPoint": {
"email": "IGTUNC@gemserv.com"
}
},
{
"id": "GB-COH-02528816",
"name": "Quadrant Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://independentpipelines.co.uk"
},
"identifier": {
"id": "02528816",
"scheme": "GB-COH",
"legalName": "Quadrant Pipelines Limited"
},
"contactPoint": {
"email": "contactus@independentpipelines.com"
}
},
{
"id": "GB-COH-02742721",
"name": "Indigo Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ11",
"locality": "Reading",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.indigonetworks.co.uk/indigo-gas/"
},
"identifier": {
"id": "02742721",
"scheme": "GB-COH",
"legalName": "Indigo Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@indigonetworks.co.uk"
}
},
{
"id": "GB-COH-09805332",
"name": "Harlaxton Gas Networks",
"roles": [
"buyer"
],
"address": {
"region": "UKF30",
"locality": "Grantham",
"countryName": "United Kingdom"
},
"details": {
"url": "http://www.harlaxtonenergynetworks.co.uk/"
},
"identifier": {
"id": "09805332",
"scheme": "GB-COH",
"legalName": "Harlaxton Gas Networks"
},
"contactPoint": {
"email": "info@harlaxtonenergynetworks.com"
}
},
{
"id": "GB-COH-10622244",
"name": "Mua Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKI",
"locality": "London",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.muagroup.co.uk/sectors/gas"
},
"identifier": {
"id": "10622244",
"scheme": "GB-COH",
"legalName": "Mua Gas Limited"
},
"contactPoint": {
"email": "contactus@muagroup.com"
}
}
],
"language": "en",
"initiationType": "tender"
}12 Aug 2024 · 025388-2024 · tenderUpdate
{
"id": "025388-2024",
"tag": [
"tenderUpdate"
],
"date": "2024-08-12T11:23:23+01:00",
"ocid": "ocds-h6vhtk-04857c",
"buyer": {
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED"
},
"tender": {
"id": "WS1876653121",
"title": "Cadent Gas Customer Contact Centre Tender",
"amendments": [
{
"id": "1",
"description": "The PQQ will be run using the Achilles platform and suppliers need to be registered under the below codes in order to receive the invite.\nAchilles codes:\n13.4.57-Telecommunication services\n14.3.54-Telecommunications/telemetry consultancy services\n10.3.77-Call centre services;\nUVDB codes:\n1.5.8.2 Call Centre\n2.1.14 Call Centre Services",
"unstructuredChanges": [
{
"where": {
"section": "II.11.2.4"
},
"newValue": {
"text": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications. Once in place, this service will replace Cadent's existing \"on premise\" contact center solution. It is critical that the solution is both stable and highly resilient, and that bidders provide comprehensive implementation, cutover and ongoing service support, including consideration of future innovation through the life of the contract.\nThe emergency contact center is provided as a service to a number of the Gas Distribution Networks (GDNs) and Independent Gas Transporters (IGTs), who each part-fund the service. The service provided is regulated by Ofgem with regard to end-to-end customer service and emergency performance.\nThe PQQ will be run using the Achilles platform and suppliers need to be registered under the below codes in order to receive the invite.\nAchilles codes:\n13.4.57-Telecommunication services\n14.3.54-Telecommunications/telemetry consultancy services\n10.3.77-Call centre services;\nUVDB codes:\n1.5.8.2 Call Centre\n2.1.14 Call Centre Services"
},
"oldValue": {
"text": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications. Once in place, this service will replace Cadent's existing \"on premise\" contact center solution. It is critical that the solution is both stable and highly resilient, and that bidders provide comprehensive implementation, cutover and ongoing service support, including consideration of future innovation through the life of the contract.\nThe emergency contact center is provided as a service to a number of the Gas Distribution Networks (GDNs) and Independent Gas Transporters (IGTs), who each part-fund the service. The service provided is regulated by Ofgem with regard to end-to-end customer service and emergency performance.\nThe PQQ will be run using the Achilles platform and suppliers need to be registered under the below codes in order to receive the invite.\n1.5.8.2 Call Centre\n2.1.14 Call Centre Services"
}
}
]
}
],
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.",
"classification": {
"id": "64220000",
"scheme": "CPV",
"description": "Telecommunication services except telephone and data transmission services"
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "COVENTRY",
"postalCode": "CV78PE",
"countryName": "United Kingdom",
"streetAddress": "Cadent, Pilot Way"
},
"details": {
"url": "https://www.cadentgas.com"
},
"identifier": {
"id": "10080864",
"scheme": "GB-COH",
"legalName": "CADENT GAS LIMITED"
},
"contactPoint": {
"name": "Stephen Acaster",
"email": "stephen.acaster@cadentgas.com",
"telephone": "+44 7815977858"
}
},
{
"id": "GB-COH-05167021",
"name": "Southern Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "05167021",
"scheme": "GB-COH",
"legalName": "Southern Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-SC264065",
"name": "Scotland Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKM",
"locality": "Edinburgh",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "SC264065",
"scheme": "GB-COH",
"legalName": "Scotland Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-05046791",
"name": "Wales & West Utilities Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKL",
"locality": "Coedkernew",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.wwutilities.co.uk/"
},
"identifier": {
"id": "05046791",
"scheme": "GB-COH",
"legalName": "Wales & West Utilities Limited"
},
"contactPoint": {
"email": "enquiries@wwutilities.co.uk"
}
},
{
"id": "GB-COH-05167070",
"name": "Northern Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE42",
"locality": "Leeds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.northerngasnetworks.co.uk/"
},
"identifier": {
"id": "05167070",
"scheme": "GB-COH",
"legalName": "Northern Gas Networks Limited"
},
"contactPoint": {
"email": "communications@northerngas.co.uk"
}
},
{
"id": "GB-COH-02006000",
"name": "National Gas Transmission PLC",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "Warwick",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.nationalgas.com/"
},
"identifier": {
"id": "02006000",
"scheme": "GB-COH",
"legalName": "National Gas Transmission PLC"
},
"contactPoint": {
"email": "box.operationalliaison@nationalgrid.com"
}
},
{
"id": "GB-COH-10924298",
"name": "Leep Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.leeputilities.co.uk/"
},
"identifier": {
"id": "10924298",
"scheme": "GB-COH",
"legalName": "Leep Gas Networks Limited"
},
"contactPoint": {
"email": "contactus@leeputilities.com"
}
},
{
"id": "GB-COH-04786330",
"name": "Squire Energy Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.stark.co.uk/our-services/works/"
},
"identifier": {
"id": "04786330",
"scheme": "GB-COH",
"legalName": "Squire Energy Limited"
},
"contactPoint": {
"email": "customerservices@stark.com"
}
},
{
"id": "GB-COH-SC303150",
"name": "Last Mile Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKM82",
"locality": "Glasgow",
"countryName": "United Kingdom"
},
"details": {
"url": "https://lastmile-uk.com/"
},
"identifier": {
"id": "SC303150",
"scheme": "GB-COH",
"legalName": "Last Mile Gas Limited"
},
"contactPoint": {
"email": "info@lastmile-uk.com"
}
},
{
"id": "GB-COH-08743360",
"name": "Energy Assets Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.energyassets.co.uk/"
},
"identifier": {
"id": "08743360",
"scheme": "GB-COH",
"legalName": "Energy Assets Pipelines Limited"
},
"contactPoint": {
"email": "utilitynetworks@energyassets.co.uk"
}
},
{
"id": "GB-COH-03822878",
"name": "ES Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Leatherhead",
"countryName": "United Kingdom"
},
"details": {
"url": "https://espug.com/"
},
"identifier": {
"id": "03822878",
"scheme": "GB-COH",
"legalName": "ES Pipelines Limited"
},
"contactPoint": {
"email": "hello@espug.com"
}
},
{
"id": "GB-COH-06006362",
"name": "Fulcrum Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE32",
"locality": "Sheffield",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.fulcrum.co.uk/"
},
"identifier": {
"id": "06006362",
"scheme": "GB-COH",
"legalName": "Fulcrum Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@fulcrum.co.uk"
}
},
{
"id": "GB-COH-03104203",
"name": "GTC Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.gtc-uk.co.uk/"
},
"identifier": {
"id": "03104203",
"scheme": "GB-COH",
"legalName": "GTC Pipelines Limited"
},
"contactPoint": {
"email": "customer.services@gtc-uk.co.uk"
}
},
{
"id": "GB-COH-02828692",
"name": "Independent Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.igt-unc.co.uk/"
},
"identifier": {
"id": "02828692",
"scheme": "GB-COH",
"legalName": "Independent Pipelines Limited"
},
"contactPoint": {
"email": "IGTUNC@gemserv.com"
}
},
{
"id": "GB-COH-02528816",
"name": "Quadrant Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://independentpipelines.co.uk"
},
"identifier": {
"id": "02528816",
"scheme": "GB-COH",
"legalName": "Quadrant Pipelines Limited"
},
"contactPoint": {
"email": "contactus@independentpipelines.com"
}
},
{
"id": "GB-COH-02742721",
"name": "Indigo Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ11",
"locality": "Reading",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.indigonetworks.co.uk/indigo-gas/"
},
"identifier": {
"id": "02742721",
"scheme": "GB-COH",
"legalName": "Indigo Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@indigonetworks.co.uk"
}
},
{
"id": "GB-COH-09805332",
"name": "Harlaxton Gas Networks",
"roles": [
"buyer"
],
"address": {
"region": "UKF30",
"locality": "Grantham",
"countryName": "United Kingdom"
},
"details": {
"url": "http://www.harlaxtonenergynetworks.co.uk/"
},
"identifier": {
"id": "09805332",
"scheme": "GB-COH",
"legalName": "Harlaxton Gas Networks"
},
"contactPoint": {
"email": "info@harlaxtonenergynetworks.com"
}
},
{
"id": "GB-COH-10622244",
"name": "Mua Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKI",
"locality": "London",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.muagroup.co.uk/sectors/gas"
},
"identifier": {
"id": "10622244",
"scheme": "GB-COH",
"legalName": "Mua Gas Limited"
},
"contactPoint": {
"email": "contactus@muagroup.com"
}
}
],
"language": "en",
"initiationType": "tender"
}29 Jul 2024 · 023593-2024 · tender
{
"id": "023593-2024",
"tag": [
"tender"
],
"date": "2024-07-29T13:54:15+01:00",
"ocid": "ocds-h6vhtk-04857c",
"buyer": {
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED"
},
"tender": {
"id": "WS1876653121",
"lots": [
{
"id": "1",
"status": "active",
"renewal": {
"description": "After an initial term of up to 5-years there will be an option to renew for up to a further 5-years."
},
"hasOptions": false,
"hasRenewal": true,
"description": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications. Once in place, this service will replace Cadent's existing \"on premise\" contact center solution. It is critical that the solution is both stable and highly resilient, and that bidders provide comprehensive implementation, cutover and ongoing service support, including consideration of future innovation through the life of the contract. \nThe emergency contact center is provided as a service to a number of the Gas Distribution Networks (GDNs) and Independent Gas Transporters (IGTs), who each part-fund the service. The service provided is regulated by Ofgem with regard to end-to-end customer service and emergency performance.\nThe PQQ will be run using the Achilles platform and suppliers need to be registered under the below codes in order to receive the invite.\n1.5.8.2 Call Centre\n2.1.14 Call Centre Services",
"contractPeriod": {
"durationInDays": 1800
},
"submissionTerms": {
"variantPolicy": "allowed"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKG33"
}
],
"additionalClassifications": [
{
"id": "32412100",
"scheme": "CPV",
"description": "Telecommunications network"
},
{
"id": "32524000",
"scheme": "CPV",
"description": "Telecommunications system"
},
{
"id": "50332000",
"scheme": "CPV",
"description": "Telecommunications-infrastructure maintenance services"
},
{
"id": "64226000",
"scheme": "CPV",
"description": "Telematics services"
},
{
"id": "64227000",
"scheme": "CPV",
"description": "Integrated telecommunications services"
}
]
}
],
"title": "Cadent Gas Customer Contact Centre Tender",
"status": "active",
"coveredBy": [
"GPA"
],
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.",
"tenderPeriod": {
"endDate": "2024-09-09"
},
"hasRecurrence": false,
"classification": {
"id": "64220000",
"scheme": "CPV",
"description": "Telecommunication services except telephone and data transmission services"
},
"submissionTerms": {
"languages": [
"en"
]
},
"submissionMethod": [
"electronicSubmission"
],
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://www.achilles.com",
"procurementMethodDetails": "Negotiated procedure with prior call for competition"
},
"parties": [
{
"id": "GB-COH-10080864",
"name": "CADENT GAS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "COVENTRY",
"postalCode": "CV78PE",
"countryName": "United Kingdom",
"streetAddress": "Cadent, Pilot Way"
},
"details": {
"url": "https://www.cadentgas.com",
"classifications": [
{
"scheme": "TED_CE_ACTIVITY",
"description": "Telecommunications"
}
]
},
"identifier": {
"id": "10080864",
"scheme": "GB-COH",
"legalName": "CADENT GAS LIMITED"
},
"contactPoint": {
"url": "http://www.achilles.com",
"name": "Stephen Acaster",
"email": "stephen.acaster@cadentgas.com",
"telephone": "+44 7815977858"
}
},
{
"id": "GB-COH-05167021",
"name": "Southern Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "05167021",
"scheme": "GB-COH",
"legalName": "Southern Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-SC264065",
"name": "Scotland Gas Networks plc",
"roles": [
"buyer"
],
"address": {
"region": "UKM",
"locality": "Edinburgh",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.sgn.co.uk/"
},
"identifier": {
"id": "SC264065",
"scheme": "GB-COH",
"legalName": "Scotland Gas Networks plc"
},
"contactPoint": {
"email": "customer@sgn.co.uk"
}
},
{
"id": "GB-COH-05046791",
"name": "Wales & West Utilities Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKL",
"locality": "Coedkernew",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.wwutilities.co.uk/"
},
"identifier": {
"id": "05046791",
"scheme": "GB-COH",
"legalName": "Wales & West Utilities Limited"
},
"contactPoint": {
"email": "enquiries@wwutilities.co.uk"
}
},
{
"id": "GB-COH-05167070",
"name": "Northern Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE42",
"locality": "Leeds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.northerngasnetworks.co.uk/"
},
"identifier": {
"id": "05167070",
"scheme": "GB-COH",
"legalName": "Northern Gas Networks Limited"
},
"contactPoint": {
"email": "communications@northerngas.co.uk"
}
},
{
"id": "GB-COH-02006000",
"name": "National Gas Transmission PLC",
"roles": [
"buyer"
],
"address": {
"region": "UKG13",
"locality": "Warwick",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.nationalgas.com/"
},
"identifier": {
"id": "02006000",
"scheme": "GB-COH",
"legalName": "National Gas Transmission PLC"
},
"contactPoint": {
"email": "box.operationalliaison@nationalgrid.com"
}
},
{
"id": "GB-COH-10924298",
"name": "Leep Gas Networks Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.leeputilities.co.uk/"
},
"identifier": {
"id": "10924298",
"scheme": "GB-COH",
"legalName": "Leep Gas Networks Limited"
},
"contactPoint": {
"email": "contactus@leeputilities.com"
}
},
{
"id": "GB-COH-04786330",
"name": "Squire Energy Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Horley",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.stark.co.uk/our-services/works/"
},
"identifier": {
"id": "04786330",
"scheme": "GB-COH",
"legalName": "Squire Energy Limited"
},
"contactPoint": {
"email": "customerservices@stark.com"
}
},
{
"id": "GB-COH-SC303150",
"name": "Last Mile Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKM82",
"locality": "Glasgow",
"countryName": "United Kingdom"
},
"details": {
"url": "https://lastmile-uk.com/"
},
"identifier": {
"id": "SC303150",
"scheme": "GB-COH",
"legalName": "Last Mile Gas Limited"
},
"contactPoint": {
"email": "info@lastmile-uk.com"
}
},
{
"id": "GB-COH-08743360",
"name": "Energy Assets Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKD33",
"locality": "Manchester",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.energyassets.co.uk/"
},
"identifier": {
"id": "08743360",
"scheme": "GB-COH",
"legalName": "Energy Assets Pipelines Limited"
},
"contactPoint": {
"email": "utilitynetworks@energyassets.co.uk"
}
},
{
"id": "GB-COH-03822878",
"name": "ES Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ2",
"locality": "Leatherhead",
"countryName": "United Kingdom"
},
"details": {
"url": "https://espug.com/"
},
"identifier": {
"id": "03822878",
"scheme": "GB-COH",
"legalName": "ES Pipelines Limited"
},
"contactPoint": {
"email": "hello@espug.com"
}
},
{
"id": "GB-COH-06006362",
"name": "Fulcrum Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKE32",
"locality": "Sheffield",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.fulcrum.co.uk/"
},
"identifier": {
"id": "06006362",
"scheme": "GB-COH",
"legalName": "Fulcrum Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@fulcrum.co.uk"
}
},
{
"id": "GB-COH-03104203",
"name": "GTC Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.gtc-uk.co.uk/"
},
"identifier": {
"id": "03104203",
"scheme": "GB-COH",
"legalName": "GTC Pipelines Limited"
},
"contactPoint": {
"email": "customer.services@gtc-uk.co.uk"
}
},
{
"id": "GB-COH-02828692",
"name": "Independent Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.igt-unc.co.uk/"
},
"identifier": {
"id": "02828692",
"scheme": "GB-COH",
"legalName": "Independent Pipelines Limited"
},
"contactPoint": {
"email": "IGTUNC@gemserv.com"
}
},
{
"id": "GB-COH-02528816",
"name": "Quadrant Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKH14",
"locality": "Bury St. Edmunds",
"countryName": "United Kingdom"
},
"details": {
"url": "https://independentpipelines.co.uk"
},
"identifier": {
"id": "02528816",
"scheme": "GB-COH",
"legalName": "Quadrant Pipelines Limited"
},
"contactPoint": {
"email": "contactus@independentpipelines.com"
}
},
{
"id": "GB-COH-02742721",
"name": "Indigo Pipelines Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKJ11",
"locality": "Reading",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.indigonetworks.co.uk/indigo-gas/"
},
"identifier": {
"id": "02742721",
"scheme": "GB-COH",
"legalName": "Indigo Pipelines Limited"
},
"contactPoint": {
"email": "enquiries@indigonetworks.co.uk"
}
},
{
"id": "GB-COH-09805332",
"name": "Harlaxton Gas Networks",
"roles": [
"buyer"
],
"address": {
"region": "UKF30",
"locality": "Grantham",
"countryName": "United Kingdom"
},
"details": {
"url": "http://www.harlaxtonenergynetworks.co.uk/"
},
"identifier": {
"id": "09805332",
"scheme": "GB-COH",
"legalName": "Harlaxton Gas Networks"
},
"contactPoint": {
"email": "info@harlaxtonenergynetworks.com"
}
},
{
"id": "GB-COH-10622244",
"name": "Mua Gas Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKI",
"locality": "London",
"countryName": "United Kingdom"
},
"details": {
"url": "https://www.muagroup.co.uk/sectors/gas"
},
"identifier": {
"id": "10622244",
"scheme": "GB-COH",
"legalName": "Mua Gas Limited"
},
"contactPoint": {
"email": "contactus@muagroup.com"
}
},
{
"id": "GB-FTS-119868",
"name": "Cadent gas Limited",
"roles": [
"reviewBody"
],
"address": {
"locality": "Coventry",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "Cadent gas Limited"
}
}
],
"language": "en",
"initiationType": "tender"
}