Official UK procurement notice
C443317 Pay the BSA by Card - Card IVR
Authority: NHS Business Services Authority (Central government)
What is being bought
Published requirement descriptionThe NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay.
The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.
The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations.
Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026.
The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.
CPV: Financial and insurance services · Financial information systems · Financial systems software package
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1PlannedRenewal
- Extensions
- Extension options published
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 5 Oct 2026, 16:37 BST
- Last source update
- 5 Oct 2026, 16:37 BST
- Authority reference
W76641- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07811a
How it was run
- Submission deadline
- —
Timeline
4 published dates · Europe/London- Planning notice publishedearlier today5 Oct 2026, 16:37 BST
- Market engagementin 28 days2 Nov 2026, 23:59 GMTRFI to gather market intelligence ahead of future procurement.
- Tender notice expectedin 147 days1 Mar 2027, 23:59 GMT
- Contract startsin 357 days28 Sept 2027, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published5 Oct 2026, 16:37 BSTUK2
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender