Official UK procurement notice
Building and embedding our community management approach
Authority: Social Care Wales (Public body)
What is being bought
Published requirement descriptionin 2021/22 we worked with a supplier to help us develop our approach to community management and launch the Evidence Community on a digital platform. This brought about a step change in how we view communities and our role in supporting and enabling them. The supplier worked with us to develop guidance on when and how to establish a community of practice.
We have additional communities planned that will underpin our support for social care innovation and data. To help us further build and embed our community management approach we are looking for an expert supplier who will:
- support us to conduct user research to develop the purpose and scope of additional communities
- provide coaching and mentoring to develop our community managers and the communities we establish
- coach and support other Social Care Wales staff to develop skills in meaningful engagement with community members (this will include a range of staff who won’t be community managers but will contribute to running communities and embedding the approach across the organisation)
- provide us with insight and analysis of running a community, and ongoing resource and skills requirements
- provide regular overviews and analysis of metrics and emergent themes
- develop impact/success measures for the community
- develop guidance for maintaining thriving communities
- support us to expand community management to incorporate data, improvement, and workforce development teams, building communities around themes most meaningful to people working in social work and social care.
Project deliverables include:
- a range of established communities, each with a clear purpose
- a team of community managers equipped with the skills to establish, maintain and grow communities
- a directory of assets including:
>playbook on maintaining thriving digital communities
>guidance on metrics analysis
>sprint review slide decks (outlining the journey, completed work, risks and mitigations)
>sprint retro boards (with synthesised analysis of blockers and enablers that help us understand how we work best as a team)
>tools for content flow and tracking
>guidance on skills building for the community manager role (including workshop outlines, exercises, indicative reading and practical experience)
CPV: Adult and other education services · Coaching services · Development consultancy services · Education and training services · Research and development consultancy services · Research and development services and related consultancy services · Research services · Social research services
The lotProcurement structure
single lot · value publishedLot #1Who the users are and what they need to do:AwardedRenewalPublished value£185,000
Who the users are and what they need to do:
We are using Digital Place for Communities, which enables us to host our Evidence Community on a closed platform. We will use the same platform to support our Innovation, Data and theme-based communities. These digitally-enabled communities include practitioners, decision-makers, researchers, partners who offer support to innovate, and individuals who work within or access social care.
As someone working in social care, I want to be part of communities that help me:
- find research and share examples of good evidence enriched practice
- find and share new and promising ways of working
- find and share data, and approaches to using data
- think creatively about how to best support people
- collaborate with other practitioners, researchers and people supporting innovation.
As someone leading in social care, I want to be part of communities that help me:
- find and share evidence and new ways of working that can inform the planning, organising and commissioning of services
- network with researchers and colleagues to find and share evidence enriched policies, approaches and innovation
- develop a learning culture that nurtures leadership and learning at all levels.
As someone researching social care, I want to be part of communities that help me:
- share emergent themes and findings
- collaborate with others to inform future activity, ensuring it’s relevant, applicable, practice informed and giving it greater impact.
As someone working in Social Care Wales, I want to:
- support communities to find, share and collaborate around social care research, data and innovation
- understand the priorities and specific needs of communities so I can tailor support effectively. Additional information: There is a budget of 100,000 GBP for year one of the contract, 50,000 GBP for year two of the contract and 35,000 GBP for year three of the contract pending approval of contract extension(s). All costs are inclusive of VAT.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality of written proposal and interview: 75%
- price: 25%
Published award criteria (2)
- Quality of written proposal and interview: 75
- Price: 25
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Aug 2022, 16:52 BST
- Last source update
- 13 Oct 2023, 12:38 BST
- Award evaluation window
- 5 Oct 2022 – …
- FTS notice number
2023/S 000-030266- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0358b8Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
Publisher note: (WA Ref:135560)
How it was run
Official notice- Submission deadline
- 5 Oct 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 60 days from the deadline
- Bids opened
- 5 Oct 2022, 12:00 BST
Timeline
5 Oct 2022 → 13 Oct 2023 · 3 dates- Submission deadline5 Oct 2022, 12:00 BST
- Bids opened5 Oct 2022, 12:00 BST
- Notice published13 Oct 2023, 12:38 BST
Notice history
3 events · 4 releases on Find a Tender · since 12 Sept 2022- Deadline moved to 5 Oct 2022, 12:00 BST12 Sept 2022, 12:22 BST+33 days · was 2 Sept 2022, 12:00 BST
- Status changed to unsuccessful13 Oct 2023, 12:28 BST
- Status changed to complete13 Oct 2023, 12:38 BST
Routine re-releases (4)
- 2022-08: 1 release · 3 Aug 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Basis LimitedSME | £180,810 † | — | Awarded |
1 further award records carry no date or value.
Contracts
Contract 030266-2023-1 · Basis LimitedSME
- Signed
- 22 Dec 2022
- Value
- £180,810
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic · 3 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Basis LtdAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria