Find a Tender
active
Official procurement procedure
British Museum Fundraising CRM
Customer Relation Management software development services
Customer Relation Management software package
Published value
£500,000
Submission deadline 4 Nov 2024, 13:00 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Trustees of the British Museum: "British Museum Fundraising CRM". Published status: active. Published value: £500,000. 1 published lot. Recorded submission deadline: 4 Nov 2024, 13:00 GMT. See the official notice for participation instructions.
| Contracting Authority | The Trustees of the British Museum | Scope & Categories | Not published | Submission Window | Closed 4 Nov 2024, 13:00 GMT |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | £500,000 |
Bidder Intelligence · Authority Profile: The Trustees of the British Museum
Market Analytics
Derived from OCDS awards & bid statistics
Published history for The Trustees of the British Museum. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5.2Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 6 active published awards; 6 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Trustees of the British Museum | Procedure methodNot published | Procurement categoryNot published |
Statusactive | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published30 Sept 2024, 14:05 BST | Last source update30 Sept 2024, 14:05 BST | Recurring procurementNo |
ClassificationCustomer Relation Management software development services, Customer Relation Management software package | ||
Delivery area | ||
OCIDocds-h6vhtk-049b1c | ||
What is being bought
The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum’s supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum’s requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.
What changed
From the official release history
- Status changed to active
30 Sept 2024, 14:05 BST - Official notice release published
30 Sept 2024, 14:05 BST - Submission deadline changed to 4 Nov 2024, 13:00 GMT
30 Sept 2024, 14:05 BST - Published value updated to £500,000
16 Sept 2024, 12:05 BST - Status changed to planned
16 Sept 2024, 12:05 BST - Official notice release published
16 Sept 2024, 12:05 BST - Buyer information updated
16 Sept 2024, 12:05 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedactivePublished valueNot publishedThe procurement of a new Fundraising CRM will be conducted as an Open Procedure using the Delta eSourcing platform. Elements of the tender documents that will be published contain confidential information relating to security aspects of both our current CRM and the requirements for the new CRM. To protect this confidential information we require that potential bidders sign a non disclosure agreement (NDA) before we release the full specification and supporting information to them. It will not be possible to directly access the tenderbox via a link in this Contract Notice. To request a copy of the NDA template please email CRMprocurement@britishmuseum.org including the text "BM.24.071 NDA request" in the subject line and include the email address that is associated with your account on the Delta eSourcing system Those potential bidders that have already completed this process in response to the Prior Information Notice 2024/S 000-029531 will receive an invitation from the Delta eSourcing system allowing them to access the tender documents when this Contract Notice is published and need not take any further action. Other potential bidders will be sent an invitation as soon as a completed NDA is received.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
30 Sept 2024, 14:05 BST - Submission deadline
4 Nov 2024, 13:00 GMT
Commercial outcome and competition
AwardsNo award published |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
The Trustees of the British Museum
Contracting authority GB-FTS-16713Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published