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Published 16 Jul 2025, 17:03 BST

Official UK procurement notice

Bournemouth University Contract for Cleaning Services For University Estate

Official notice

Authority: Bournemouth University (Education)

ServicesCompetitive flexible procedureAbove thresholdLight touch regime
Sectors: Cleaning & Environmental Services (90) Delivery: South West (UKK24)
Final published estimate£13,333,333initial estimate £0 · 4 value updates
Submissions closed 21 Aug 2025
Contract term 5 yrsup to 10 yrs with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Overview:

Bournemouth University is seeking to appoint a professional and experienced cleaning contractor to provide high-quality, reliable, and comprehensive cleaning services across its full estate. The appointed contractor will be responsible for maintaining cleanliness and hygiene standards to a consistently high level across all areas, in support of the well-being and experience of students, staff, visitors, and affiliates.

Scope of Services:

The successful contractor will be required to deliver cleaning services on a 24 hours a day, 365 days a year basis, covering all parts of the University estate, including but not limited to:

Academic and Administrative Buildings: Lecture halls, seminar rooms, laboratories, libraries, offices, and communal areas.

Student Accommodation: Both University-owned and managed residential buildings.

Public Areas: Entrances, foyers, restrooms, corridors, lifts, staircases, and outdoor communal spaces.

Special Events Support: Ad-hoc or scheduled event cleaning, including graduation ceremonies, open days, and conferences.

Emergency Response Cleaning: On-call support for spillages, weather-related cleaning, or hygiene incidents.

Objectives:

Maintain a safe, clean, and welcoming environment conducive to academic excellence.

Read the full description (700 more characters)

Deliver consistently high standards of cleanliness across all facilities.

Ensure compliance with all applicable health, safety, and environmental regulations.

Employ sustainable and environmentally responsible cleaning practices.

Demonstrate flexibility and responsiveness to the University’s operational and academic calendar.

Key Requirements:

Demonstrated experience in delivering large-scale, multi-site cleaning contracts.

Capacity to operate 24/7, 365 days per year, including public holidays.

Robust quality assurance and performance monitoring systems.

Competent, trained, and uniformed cleaning staff, including appropriate supervision.

Ability to use eco-friendly products and cleaning technologies.

  • How the procedure runs: We are inviting suppliers to respond to the ITT tender pack and submission. We will be once the evaluation and moderation completed on the submissions be inviting supplier to conduct a presentation for BU with their proposal and to present to us on a subject we will give.

CPV: Accommodation cleaning services · Cleaning and sanitation services · Cleaning services · Office cleaning services · Office, school and office equipment cleaning services

The lotProcurement structure

single lot · value published
Lot #1Lot 0001CancelledRenewal 5 yrsPublished valueAED 13,333,333
Contract period: 1 Apr 2026 — 1 Apr 2031 (5 yrs) · up to 10 yrs with extensionsDelivery: South West
Value
AED 13,333,333 exc. VAT · AED 16,000,000 inc. VAT
Extensions
Initial 5 year term with a optional 5 year contract extension.
90900000 Cleaning and sanitation services90910000 Cleaning services90911100 Accommodation cleaning services90919000 Office, school and office equipment cleaning services90919200 Office cleaning services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%
  • Simple description — Price 40% Quality / Technical 45% Social Value 5 Presentation 10%

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Jul 2025, 17:03 BST
Last source update
16 Jul 2025, 17:03 BST
Award evaluation window
Submission end — 21 Oct 2025, 00:59 BST
Authority reference
EST/JH/203
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Accommodation cleaning servicesCleaning and sanitation servicesCleaning servicesOffice cleaning servicesOffice, school and office equipment cleaning services
Delivery area
South West (UKK24)
Official registry OCID
ocds-h6vhtk-055ae7 Find a Tender
Contract terms summary
This will be agreed at point of contract award
How it runs
We are inviting suppliers to respond to the ITT tender pack and submission. We will be once the evaluation and moderation completed on the submissions be inviting supplier to conduct a presentation for BU with their proposal and to present to us on a subject we will give.
Review and risk notes
Risks
KPI's are detailed in the contract terms and conditions

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
21 Aug 2025, 13:00 BST
Clarification deadline
13 Aug 2025, 01:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
in-tendhost.co.uk/bournemouthuniversity ↗

Timeline

6 published dates · Europe/London
  1. Tender notice published
    8 Jul 2025, 10:56 BST
  2. Latest notice published
    16 Jul 2025, 17:03 BST
  3. Clarification questions by
    13 Aug 2025, 01:00 BST
  4. Submission deadline397 days ago
    21 Aug 2025, 13:00 BST
  5. Award decision expected by337 days ago
    21 Oct 2025, 00:59 BST
  6. Contract starts175 days ago
    1 Apr 2026, 01:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Contracts signed 1
Awarded toValueDateStatus
supplier not published—16 Jul 2025CancelledWe have become aware of inconsistencies in the published Tender Documentation. We are committed to running a fair and transparent procurement process that gives all interested suppliers the clarity required to submit a competitive tender response. Therefore, in light of the Tender Documentation inconsistencies and the confusion this may cause, we are taking the difficult decision to terminate this procurement procedure.

Contracts

  • Contract 1 · supplier not published

    Signed
    date not published
    Value
    —
    Status
    cancelled

Notice history

14 events · 6 releases on Find a Tender · since 8 Jul 2025
  1. Procurement termination notice published
    16 Jul 2025, 17:03 BSTUK12
  2. Published value updated
    16 Jul 2025, 17:03 BSTwas £13,333,333
  3. Status changed to cancelled
    16 Jul 2025, 17:03 BST
  4. Procurement method changed
    16 Jul 2025, 17:03 BST
  5. Deadline withdrawn
    16 Jul 2025, 17:03 BST
  6. Buyer details updated
    16 Jul 2025, 17:03 BST
  7. Tender notice published
    9 Jul 2025, 15:06 BSTUK4
  8. Published value updated to £13,333,333
    9 Jul 2025, 15:06 BSTwas £8,333,331
  9. Tender notice published
    9 Jul 2025, 14:09 BSTUK4
  10. Published value updated to £8,333,331
    9 Jul 2025, 14:09 BSTwas £16,000,000
  11. Tender notice published
    9 Jul 2025, 12:02 BSTUK4
  12. Tender notice published
    9 Jul 2025, 11:26 BSTUK4
  13. Published value updated to £16,000,000
    9 Jul 2025, 11:26 BSTwas £0
  14. Tender notice published
    8 Jul 2025, 10:56 BSTUK4
Routine re-releases (6)
  • 2025-07: 3 releases · 8 Jul 2025 — 9 Jul 2025

Contracting authority & participating public bodies

Bournemouth University

Contracting authorityPublic authority - sub-central government GB-PPON: PVRY-5141-LLTP Poole House, Talbot Campus, Fern Barrow, Poole, South West, BH12 5BB [email protected]

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender