Official UK procurement notice
BCU-DCO-59600 - ROYAL MAIL CONTRACT FOR CORRESPODENCE HUB
Authority: Betsi Cadwaladr University Health Board (Education)·Consortium: 5 public authorities
What is being bought14 lots · detail below
Published requirement descriptionThe Correspondence Hub within Betsi Cadwaladr University Health Board require a contract with Royal Mail for collection & delivery.
CPV: Addressing machines · Administration services · Auditing services · Barcode readers · Bulk-mailing equipment · Business analysis consultancy services · Business and management consultancy services · Communication and multimedia software package · Communications server software package · Data analysis services · Document creation software package · Document management services · +81 more
How this framework works
From the published notice- Bids received
- 78 bids on the busiest of 2 lots · 6 suppliers appointed
Lots and requirements (14)Procurement structure
14 lots · 8 with a published value · a supplier may bid for at most 8 and win at most 7 of them · evaluation weights differ by lotLot #1Franking Machines, Mailroom Equipment and Associated ConsumablesAwarded UK, Yorkshire & Humber +1Published value£120,000,000
Lot #2Collection and Delivery of Letters, Large Letters and Parcels within UK UKPublished value£860,000,000
This lot is capable of providing a collection and delivery service for letters, large letters, and parcels which are collected from Buyer Site(s) for onward delivery within the UK including England, Northern Ireland, Scotland and Wales. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 2. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.
Lot #3Collection and Delivery of Letters, Large Letters and Parcels to International Destinations UKPublished value£34,000,000
This lot is capable of providing a collection and delivery service, for letters, large letters and parcels which are collected from buyer site(s) for onward delivery to international EU, Non EU and Rest of World destinations. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 3. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.
Lot #4Audits, Efficiency Reviews and Niche Consultancy UKPublished value£16,000,000
This lot is capable of providing independent audits, efficiency reviews and niche consultancy services specific to mailroom operations and associated document and data management. Suppliers should be aware that if they are bidding for Lot 4 and are successful on Lot 4, suppliers will not be allowed to perform any other services under any other lot. Additional information: A framework contract will be awarded to a maximum of 5 bidders for Lot 4. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.
Lot #5Business Process Outsourcing, Mailroom, Document and Data Managed Service UKPublished value£150,000,000
This lot is capable of providing a fully outsourced managed service including either on or off-site mailroom management, digital mailroom management and document and data management services. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 5. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot.
Lot #6Hybrid Mail, Digital and Transformational CommunicationsCancelled UKPublished value£240,000,000
Hybrid Mail, Digital and Transformational Communications This lot is capable of providing hybrid mail, digital and transformational communication services. Additional information: Twenty (20) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Lot #7Inbound Delivery, Mail Opening and Digital Scanning ServicesCancelled UKPublished value£140,000,000
Inbound Delivery, Mail Opening and Digital Scanning Services This lot is capable of providing the provision of inbound delivery, mail opening and digital scanning services, which can be carried out either on or off-site or a blend of both. Additional information: Ten (10) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Lot #8Security Screening Services UKPublished value£40,000,000
This lot is capable of providing security screening services of a variety of inbound mail items, including documents and parcels for a range of hazardous items and materials. Additional information: A framework contract will be awarded to a maximum of 5 bidders for Lot 8. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.
Lot #9Franking Machines, Mailroom Equipment and Associated ConsumablesAwarded UKLot estimate not published
This lot is capable of providing a full range of low, medium and high volume capacity franking machines, mailroom equipment (including X-Ray machines) and associated consumables and software for both lease and outright purchase. Includes basic maintenance and additional service wrap options. Additional information: Five (5) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Lot #10Collection and Delivery of Letters, Large Letters and Parcels within UKCancelled UKLot estimate not published
Collection and Delivery of Letters, Large Letters and Parcels within UK Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot. Additional information: Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot
Lot #11Collection and Delivery of Letters, Large Letters and Parcels to International DestinationsCancelled UKLot estimate not published
Collection and Delivery of Letters, Large Letters and Parcels to International Destinations This lot is capable of providing a collection and delivery service, for letters, large letters and parcels which are collected from buyer site(s) for onward delivery to international EU, Non EU and Rest of World destinations. Additional information: Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Lot #12Audits, Efficiency Reviews and Niche ConsultancyCancelled UKLot estimate not published
Audits, Efficiency Reviews and Niche Consultancy This lot is capable of providing independent audits, efficiency reviews and niche consultancy services specific to mailroom operations and associated document and data management. Suppliers should be aware that if they are bidding for Lot 4 and are successful on Lot 4, suppliers will not be allowed to perform any other services under any other lot. Additional information: One (1) supplier was successfully awarded a framework contract to deliver services for this framework lot.
Lot #13Business Process Outsourcing, Mailroom, Document and Data Managed ServiceCancelled UKLot estimate not published
Business Process Outsourcing, Mailroom, Document and Data Managed Service This lot is capable of providing a fully outsourced managed service including either on or off-site mailroom management, digital mailroom management and document and data management services. Additional information: Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Lot #14Security Screening ServicesCancelled UKLot estimate not published
Security Screening Services. This lot is capable of providing security screening services of a variety of inbound mail items, including documents and parcels for a range of hazardous items and materials. Additional information: Two (2) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Aug 2022, 18:27 BST
- Last source update
- 21 Oct 2026, 13:11 BST
- Award evaluation window
- 26 Apr 2023 – …
- Authority reference
BCU-DCO-59600- FTS notice number
2026/S 000-099468- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0358bcFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
Procured via direct call off via Crown Commercial Services - RM6280 Lots 2 & 3
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The High Court of Justice, England and Wales London United Kingdom
Publisher note: Procured via Crown Commercial Services - RM6280 Lots 2 & 3 (WA Ref:172202)
How it was run
Official notice- Appointment period ends
- 26 Apr 2023, 15:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 26 Apr 2023, 15:01 BST
Timeline
22 Feb 2023 → 21 Oct 2026 · 5 dates- Next notice expected22 Feb 2023
- Admission / appointment period endsperiod end, not a bid countdown26 Apr 2023, 15:00 BST
- Bids opened26 Apr 2023, 15:01 BST
- Bids must remain valid until24 Oct 2023, 23:59 BST
- Notice published2 days ago21 Oct 2026, 13:11 BST
Notice history
11 events · 8 releases on Find a Tender · since 24 Mar 2023- Status changed to active24 Mar 2023, 09:19 GMT
- Procurement method changed24 Mar 2023, 09:19 GMT
- Deadline published: 26 Apr 2023, 15:00 BST24 Mar 2023, 09:19 GMT
- Status changed to complete26 Oct 2023, 17:49 BST
- Procurement method changed4 Apr 2024, 10:48 BST
- Buyer details updated4 Apr 2024, 10:48 BST
- Buyer details updated21 Jan 2025, 16:16 GMT
- Buyer details updated12 Feb 2025, 15:46 GMT
- Buyer details updated27 May 2026, 16:27 BST
- Procurement method changed21 Oct 2026, 13:11 BST
- Buyer details updated21 Oct 2026, 13:11 BST
Routine re-releases (8)
- 2025-01: 1 release · 21 Jan 2025
- 2024-04: 1 release · 4 Apr 2024
- 2023-10: 1 release · 26 Oct 2023
- 2023-03: 1 release · 24 Mar 2023
- 2022-08: 1 release · 3 Aug 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast6 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 099468-2026-1
- Signed
- 16 Oct 2026
- Value
- £14,000,000
- Status
- active
Contract 049896-2026-B392/26 (RM6280)-1
- Signed
- 6 May 2026
- Value
- £1,667,010
- Status
- active
Postal Services
- Signed
- 18 Nov 2024
- Value
- £5,500,000
- Status
- active
Postal Services - Provision of a Downstream Postal Supplier
- Signed
- 31 Oct 2024
- Value
- £1,354,000
- Status
- active
Contract 031689-2023-1
- Signed
- 3 Oct 2023
- Value
- £1,600,000,000
- Status
- active
Provision of the Collection and Delivery of Letters, Large Letters and Parcels
- Signed
- 1 Mar 2021
- Value
- £2,680,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Franking Machines, Mailroom Equipment and Associated Consumables | 3bids · 3 electronic · 3 from abroad | 3 | — | — |
| 9 · Franking Machines, Mailroom Equipment and Associated Consumables | 78bids | — | — | — |
Contracting authority & participating public bodies
5 public bodies on the noticeConsortium members and other public bodies
- Bridgend County Borough CouncilContracting authorityCentral purchasing bodyRegional or local authorityHybrid Mail
- East Riding of Yorkshire CouncilContracting authorityRegional or local authorityGeneral public services
- Hull City CouncilContracting authorityRegional or local authorityGeneral public services
- The Minister for the Cabinet Office acting through Crown Commercial ServiceContracting authorityCentral purchasing bodyMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
Dispute resolution & review bodies
- High CourtReview body
- The High CourtReview body
- Town ClerkReview body
Framework contractors & participating bidders
6 commercial parties on the notice- PSL PRINT MANAGEMENT LTDFramework contractor
- Royal MailFramework contractor
- Royal Mail Group LimitedFramework contractor
- See Contracts Finder Notice for full supplier listFramework contractor
- WhistlFramework contractor
- Whistl UK LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria
- Economic and financial selection criteria