Find a TenderAwarded without competition
Published 3 Aug 2022, 18:27 BST

Official UK procurement notice

BCU-DCO-59600 - ROYAL MAIL CONTRACT FOR CORRESPODENCE HUB

Official notice

Authority: Betsi Cadwaladr University Health Board (Education)·Consortium: 5 public authorities

Framework agreement14 lotsServicesAward procedure without prior publication of a call for competitionSME suitableMax 8 lots to bidMax 7 lots per supplier
Framework ceiling (notional)£1,600,000,000total for 14 lots · framework ceiling, not attributable revenue
Submissions closed 26 Apr 2023
Lots 14max 7 won per supplier · max 8 to bid

What is being bought14 lots · detail below

Published requirement description

The Correspondence Hub within Betsi Cadwaladr University Health Board require a contract with Royal Mail for collection & delivery.

CPV: Addressing machines · Administration services · Auditing services · Barcode readers · Bulk-mailing equipment · Business analysis consultancy services · Business and management consultancy services · Communication and multimedia software package · Communications server software package · Data analysis services · Document creation software package · Document management services · +81 more

How this framework works

From the published notice
Bids received
78 bids on the busiest of 2 lots · 6 suppliers appointed

Lots and requirements (14)Procurement structure

14 lots · 8 with a published value · a supplier may bid for at most 8 and win at most 7 of them · evaluation weights differ by lot
Lot #1Franking Machines, Mailroom Equipment and Associated ConsumablesAwarded UK, Yorkshire & Humber +1Published value£120,000,000
Delivery: UK, Yorkshire & Humber, Wales · Hull City Council Boundary
Extensions: Option to extend for a further 2 periods of 12 monthsVariant bids: not allowed
Lot #2Collection and Delivery of Letters, Large Letters and Parcels within UK UKPublished value£860,000,000

This lot is capable of providing a collection and delivery service for letters, large letters, and parcels which are collected from Buyer Site(s) for onward delivery within the UK including England, Northern Ireland, Scotland and Wales. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 2. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.

Delivery: UK
Variant bids: not allowed
Lot #3Collection and Delivery of Letters, Large Letters and Parcels to International Destinations UKPublished value£34,000,000

This lot is capable of providing a collection and delivery service, for letters, large letters and parcels which are collected from buyer site(s) for onward delivery to international EU, Non EU and Rest of World destinations. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 3. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.

Delivery: UK
Variant bids: not allowed
Lot #4Audits, Efficiency Reviews and Niche Consultancy UKPublished value£16,000,000

This lot is capable of providing independent audits, efficiency reviews and niche consultancy services specific to mailroom operations and associated document and data management. Suppliers should be aware that if they are bidding for Lot 4 and are successful on Lot 4, suppliers will not be allowed to perform any other services under any other lot. Additional information: A framework contract will be awarded to a maximum of 5 bidders for Lot 4. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.

Delivery: UK
Variant bids: not allowed
Lot #5Business Process Outsourcing, Mailroom, Document and Data Managed Service UKPublished value£150,000,000

This lot is capable of providing a fully outsourced managed service including either on or off-site mailroom management, digital mailroom management and document and data management services. Additional information: A framework contract will be awarded to a maximum of 10 bidders for Lot 5. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot.

Delivery: UK
Variant bids: not allowed
Lot #6Hybrid Mail, Digital and Transformational CommunicationsCancelled UKPublished value£240,000,000

Hybrid Mail, Digital and Transformational Communications This lot is capable of providing hybrid mail, digital and transformational communication services. Additional information: Twenty (20) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Variant bids: not allowed
Lot #7Inbound Delivery, Mail Opening and Digital Scanning ServicesCancelled UKPublished value£140,000,000

Inbound Delivery, Mail Opening and Digital Scanning Services This lot is capable of providing the provision of inbound delivery, mail opening and digital scanning services, which can be carried out either on or off-site or a blend of both. Additional information: Ten (10) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Variant bids: not allowed
Lot #8Security Screening Services UKPublished value£40,000,000

This lot is capable of providing security screening services of a variety of inbound mail items, including documents and parcels for a range of hazardous items and materials. Additional information: A framework contract will be awarded to a maximum of 5 bidders for Lot 8. The maximum number of bidders may increase where 2 or more bidders have tied scores in last position for the lot. Additionally, CCS reserves the right to award to any bidder whose final score is within 1% of the last position of the lot.

Delivery: UK
Variant bids: not allowed
Lot #9Franking Machines, Mailroom Equipment and Associated ConsumablesAwarded UKLot estimate not published

This lot is capable of providing a full range of low, medium and high volume capacity franking machines, mailroom equipment (including X-Ray machines) and associated consumables and software for both lease and outright purchase. Includes basic maintenance and additional service wrap options. Additional information: Five (5) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Lot #10Collection and Delivery of Letters, Large Letters and Parcels within UKCancelled UKLot estimate not published

Collection and Delivery of Letters, Large Letters and Parcels within UK Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot. Additional information: Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot

Delivery: UK
Lot #11Collection and Delivery of Letters, Large Letters and Parcels to International DestinationsCancelled UKLot estimate not published

Collection and Delivery of Letters, Large Letters and Parcels to International Destinations This lot is capable of providing a collection and delivery service, for letters, large letters and parcels which are collected from buyer site(s) for onward delivery to international EU, Non EU and Rest of World destinations. Additional information: Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Lot #12Audits, Efficiency Reviews and Niche ConsultancyCancelled UKLot estimate not published

Audits, Efficiency Reviews and Niche Consultancy This lot is capable of providing independent audits, efficiency reviews and niche consultancy services specific to mailroom operations and associated document and data management. Suppliers should be aware that if they are bidding for Lot 4 and are successful on Lot 4, suppliers will not be allowed to perform any other services under any other lot. Additional information: One (1) supplier was successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Lot #13Business Process Outsourcing, Mailroom, Document and Data Managed ServiceCancelled UKLot estimate not published

Business Process Outsourcing, Mailroom, Document and Data Managed Service This lot is capable of providing a fully outsourced managed service including either on or off-site mailroom management, digital mailroom management and document and data management services. Additional information: Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK
Lot #14Security Screening ServicesCancelled UKLot estimate not published

Security Screening Services. This lot is capable of providing security screening services of a variety of inbound mail items, including documents and parcels for a range of hazardous items and materials. Additional information: Two (2) suppliers were successfully awarded a framework contract to deliver services for this framework lot.

Delivery: UK

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
3 Aug 2022, 18:27 BST
Last source update
21 Oct 2026, 13:11 BST
Award evaluation window
26 Apr 2023 – …
Authority reference
BCU-DCO-59600
FTS notice number
2026/S 000-099468
Classification (CPV)
Addressing machinesAdministration servicesAuditing servicesBarcode readersBulk-mailing equipmentBusiness analysis consultancy servicesBusiness and management consultancy servicesCommunication and multimedia software packageCommunications server software packageData analysis services
+83 moreDocument creation software packageDocument management services
Delivery area
UKYorkshire & Humber (UKE11)Wales (UKL)
Official registry OCID
ocds-h6vhtk-0358bc Find a Tender
Why no open competition

The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Published justification

Procured via direct call off via Crown Commercial Services - RM6280 Lots 2 & 3

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

The High Court of Justice, England and Wales London United Kingdom

Publisher note: Procured via Crown Commercial Services - RM6280 Lots 2 & 3 (WA Ref:172202)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
26 Apr 2023, 15:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
26 Apr 2023, 15:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Feb 2023 → 21 Oct 2026 · 5 dates
  1. Next notice expected
    22 Feb 2023
  2. Admission / appointment period endsperiod end, not a bid countdown
    26 Apr 2023, 15:00 BST
  3. Bids opened
    26 Apr 2023, 15:01 BST
  4. Bids must remain valid until
    24 Oct 2023, 23:59 BST
  5. Notice published2 days ago
    21 Oct 2026, 13:11 BST

Notice history

11 events · 8 releases on Find a Tender · since 24 Mar 2023
  1. Status changed to active
    24 Mar 2023, 09:19 GMT
  2. Procurement method changed
    24 Mar 2023, 09:19 GMT
  3. Deadline published: 26 Apr 2023, 15:00 BST
    24 Mar 2023, 09:19 GMT
  4. Status changed to complete
    26 Oct 2023, 17:49 BST
  5. Procurement method changed
    4 Apr 2024, 10:48 BST
  6. Buyer details updated
    4 Apr 2024, 10:48 BST
  7. Buyer details updated
    21 Jan 2025, 16:16 GMT
  8. Buyer details updated
    12 Feb 2025, 15:46 GMT
  9. Buyer details updated
    27 May 2026, 16:27 BST
  10. Procurement method changed
    21 Oct 2026, 13:11 BST
  11. Buyer details updated
    21 Oct 2026, 13:11 BST
Routine re-releases (8)
  • 2025-01: 1 release · 21 Jan 2025
  • 2024-04: 1 release · 4 Apr 2024
  • 2023-10: 1 release · 26 Oct 2023
  • 2023-03: 1 release · 24 Mar 2023
  • 2022-08: 1 release · 3 Aug 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6admitted to the panel · see the list ↓
Bids received 783 from SMEs · busiest of 2 lots
Contracts signed 6latest 16 Oct 2026

6 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 099468-2026-1

    Signed
    16 Oct 2026
    Value
    £14,000,000
    Status
    active
  • Contract 049896-2026-B392/26 (RM6280)-1

    Signed
    6 May 2026
    Value
    £1,667,010
    Status
    active
  • Postal Services

    Signed
    18 Nov 2024
    Value
    £5,500,000
    Status
    active
  • Postal Services - Provision of a Downstream Postal Supplier

    Signed
    31 Oct 2024
    Value
    £1,354,000
    Status
    active
  • Contract 031689-2023-1

    Signed
    3 Oct 2023
    Value
    £1,600,000,000
    Status
    active
  • Provision of the Collection and Delivery of Letters, Large Letters and Parcels

    Signed
    1 Mar 2021
    Value
    £2,680,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Franking Machines, Mailroom Equipment and Associated Consumables3bids · 3 electronic · 3 from abroad3——
9 · Franking Machines, Mailroom Equipment and Associated Consumables78bids———

Contracting authority & participating public bodies

5 public bodies on the notice

Betsi Cadwaladr University Health Board

Contracting authorityEducationBody governed by public lawHealth Headquarters Ysbyty Gwynedd, Penrhosgarnedd, Bangor, UK, LL57 2PWContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone
  • The High CourtReview body London
  • Town ClerkReview body Hull, UKContact email

Framework contractors & participating bidders

6 commercial parties on the notice
  • PSL PRINT MANAGEMENT LTDFramework contractor Unit A59, Red Scar Business Park, Longridge Road, UK, PR25NDContact phone
  • Royal MailFramework contractor PO Box 2064,, WREXHAM, Wales, LL128ZF
  • Royal Mail Group LimitedFramework contractor04138203 100 Victoria Embankment, London, UK, EC4Y 0HQ
  • See Contracts Finder Notice for full supplier listFramework contractor 9th Floor, The Capital, Old Hall Street., Liverpool, UK, L3 9PP
  • WhistlFramework contractor Marlow, South East, SL7 1EY
  • Whistl UK LimitedFramework contractor Marlow, South East, SL7 1EY

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria