Find a TenderAwarded

Published 20 Jan 2025, 12:39 GMT

Official UK procurement notice

Award of Carmarthenshire Financial Wellbeing Support Service

Authority: Carmarthenshire County Council (Local council)

2 lotsServicesOpen procedureSME suitable

Sectors: Administration, defence and social security services (75)Community & Cultural Services (98) Delivery: Wales (UKL14)

Published estimate£1,054,546total for 2 lots · 1 value update

Submissions closed 26 Mar 2025awarded 13 May 2025

Awarded to CARERS TRUST CROSSROADS WEST WALES LTD2 awards

What is being bought2 lots · detail below

Published requirement description

Awarded: Carmarthenshire County Council is developing a new Financial Wellbeing service to consist of two Lots, Lot 1 being the delivery of a flexible, person-centred advice and support service to enable individuals and their carers to manage their money effectively and maximise their income. This Lot includes the provision of advice and support on welfare benefits. Lot 2 will be the delivery of an independent, confidential, debt advice service to help people address their problems with debt.

CPV: Benefit services · Other community, social and personal services

Lots and requirements (2)Procurement structure

2 lots · no lot values published

Lot #1Financial Wellbeing- Welfare Benefits and Income Maximisation

Awarded: LOT 1

Tier 1 - Specialist information, advice, and support for welfare benefit

Tier 2 - Income Maximisation, supporting people who are in receipt of maximum level welfare benefits but who require support to manage their personal budget

Delivery: Wales

98000000 Other community, social and personal services

Lot #2Financial Wellbeing- Debt Advice

Awarded: Debt Advice and Support

Delivery: Wales

98000000 Other community, social and personal services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lot distribution rule: CCC reserves the right to combine both Lots or to not award a Lot

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 20 Jan 2025, 12:39 GMT
Last source update: 18 Aug 2025, 10:49 BST
FTS notice number: 2025/S 000-049397
Classification (CPV): Benefit servicesOther community, social and personal services
Delivery area: Wales (UKL14)
Official registry OCID: ocds-h6vhtk-04d49d Find a Tender

Publisher note: AWARDED (WA Ref:150889)

How it was run

Official notice

Run through: Jaggaer · Who buys & how to bid on Sell2Wales

Supplier login requiredLanguage: EN, CY

Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Submission deadline: 26 Mar 2025, 14:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en, cy

Detailed submission instructions & authority contactsFrom official release

etenderwales.bravosolution.co.uk/home.html ↗

Timeline

17 Feb 2025 → 18 Aug 2025 · 3 dates

Next notice expected
17 Feb 2025
Submission deadline
26 Mar 2025, 14:00 GMT
Notice published
18 Aug 2025, 10:49 BST

Notice history

5 events · 3 releases on Find a Tender · since 21 Feb 2025

Published value published: £1,054,546
21 Feb 2025, 15:03 GMT
Status changed to active
21 Feb 2025, 15:03 GMT
Procurement method changed
21 Feb 2025, 15:03 GMT
Deadline published: 26 Mar 2025, 14:00 GMT
21 Feb 2025, 15:03 GMT
Status changed to complete
18 Aug 2025, 10:49 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £1,054,5442 contracts exc. VAT

Bids received 44 from SMEs

Contracts signed 2latest 13 May 2025

Awarded to	Value	Date	Status
Lot 1 · Financial Wellbeing- Welfare Benefits and Income Maximisation1 award
CARERS TRUST CROSSROADS WEST WALES LTDSME	£626,864 †	—	Awarded
Lot 2 · Financial Wellbeing- Debt Advice1 award
CARERS TRUST CROSSROADS WEST WALES LTDSME	£427,680 †	—	Awarded

Contracts

Financial Wellbeing- Welfare Benefits and Income Maximisation · CARERS TRUST CROSSROADS WEST WALES LTDSME
Signed
13 May 2025
Value
£626,864
Status
active
Financial Wellbeing- Debt Advice · CARERS TRUST CROSSROADS WEST WALES LTDSME
Signed
13 May 2025
Value
£427,680
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Financial Wellbeing- Welfare Benefits and Income Maximisation	1bids · 1 electronic · 1 from abroad	1	—	—
2 · Financial Wellbeing- Debt Advice	3bids · 3 electronic · 3 from abroad	3	—	—

Contracting authority & participating public bodies

Carmarthenshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Carmarthen, Wales, SA31 1JPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

CARERS TRUST CROSSROADS WEST WALES LTDAwarded supplier The Palms, 96 Queen Victoria Road, Llanelli, Wales, SA152THContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.