Find a TenderAwardedContract details notice
Published 29 Aug 2025, 11:21 BST

Official UK procurement notice

2025 - 1065 - Groupwide Lift Installation, Repair, Servicing and Associated Works

Official notice

Authority: Citizen Housing Group Ltd (Charity / VCSE)

Framework agreement2 lotsWorksBelow threshold - open competitionBelow thresholdSME suitable
Framework ceiling (notional)£4,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 25 Sept 2025awarded 27 Oct 2025
Awarded to JACKSON LIFT SERVICES LIMITED, Second City Lifts Ltd
Framework period 4 yrsends 9 Oct 2029 · starts 10 Oct 2025

What is being bought2 lots · detail below

Published requirement description

Citizen wishes to tender for the provision of Groupwide Lift Installation framework to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required works and who best meet the need of Citizen and its customers.

The estimated value of the framework is up to £1,000,000 per annum (p.a.), and £4,000,000 over the duration of the agreement.

Citizen plans to divide the provision of the agreement into two Lots, as described below.

  • Lot 1 – Coventry
  • Lot 2 – Birmingham, Hereford and Worcester.

The contract will be let for a duration of 4-years with no option to extend.

Up to two suppliers will be appointed per lot, and the same tenderer may be appointed to both lots, based on the Value for Money their submission provides. Less than two suppliers may be appointed per lot subject to the value for money submissions provide.

To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;

in-tendhost.co.uk/citizenhousing/aspx/… ↗

You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents.

CPV: Boards for electrical apparatus · Electrical circuit components · Electrical components · Electrical engineering installation works · Electrical installation work · Electrical wiring and fitting work · Electrical wiring work · Electrical-system repair services · Installation services of electrical equipment · Installation services of lifting equipment · Lift and escalator installation work · Lift installation work · +11 more

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 4 suppliers · 2 bids on the busiest of 2 lots (0.5 per place) · 2 appointed
Framework period
4 yrs from 10 Oct 2025
Published description of the framework

This is a ranked framework where the number 1 rank will be approached first for work. Due to the nature of the works, prices for works are to be agreed on a site by site basis.

Lots and requirements (2)Procurement structure

2 lots · all with a published value

Every one of these 2 lots carries the same published figure, £2,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1CoventryAwarded 4 yrsSMEceiling above

Groupwide Lift Installation, Repair, Servicing and Associated works within Coventry, West Midlands.

Contract period: 10 Oct 2025 – 9 Oct 2029 (4 yrs)
Delivery: West MidlandsEligibility: SME eligible
Lot #2Birmingham, Hereford & WorcesterAwarded 4 yrsSMEceiling above

Groupwide Lift Installation, Repair, Servicing and Associated work within Birmingham, Hereford and Worcester, West Midlands

Contract period: 10 Oct 2025 – 9 Oct 2029 (4 yrs)
Delivery: West MidlandsEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “2025 - 1065 - Groupwide Lift Installation, Repair, Servicing and…” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Works
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
29 Aug 2025, 11:21 BST
Last source update
26 Jan 2026, 09:13 GMT
Authority reference
2025 - 1065
FTS notice number
2025/S 000-052363
Latest notice
Contract details notice (UK7)
Classification (CPV)
Boards for electrical apparatusElectrical circuit componentsElectrical componentsElectrical engineering installation worksElectrical installation workElectrical wiring and fitting workElectrical wiring workElectrical-system repair servicesInstallation services of electrical equipmentInstallation services of lifting equipment
+13 moreLift and escalator installation workLift installation work
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-059031 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
25 Sept 2025, 17:00 BST
Clarification deadline
19 Sept 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Aug 2025 → 26 Jan 2026 · 5 dates
  1. Tender notice published
    29 Aug 2025, 11:21 BST
  2. Clarification questions by
    19 Sept 2025, 23:59 BST
  3. Admission / appointment period ends397 days ago · period end, not a bid countdown
    25 Sept 2025, 17:00 BST
  4. Contract starts383 days ago
    10 Oct 2025, 00:00 BST
  5. Latest notice published275 days ago
    26 Jan 2026, 09:13 GMT

Notice history

5 events · 3 releases on Find a Tender · since 29 Aug 2025
  1. Tender notice published
    29 Aug 2025, 11:21 BST
    UK4
  2. Contract award notice published
    27 Oct 2025, 15:48 GMT
    UK6
  3. Status changed to complete
    27 Oct 2025, 15:48 GMT
  4. Contract signature expected
    28 Nov 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    26 Jan 2026, 09:13 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 21 award · see the list ↓
Bids received 22 from SMEs · busiest of 2 lots
Contracts signed 1latest 1 Dec 2025
Awarded toValueDateStatus
Across several lots1 award
JACKSON LIFT SERVICES LIMITED, Second City Lifts Ltd1 Dec 2025 – 1 Dec 2029Options: The scope of the contract may be varied from the point of contract signing. This will be conducted via variation documents agreed between Citizen and the suppliers.£3,200,00027 Oct 2025Awarded

Contracts

  • 2025 - 1065 - Groupwide Lift Installation, Repair, Servicing and Associated Works · JACKSON LIFT SERVICES LIMITED, Second City Lifts Ltd

    Signed
    1 Dec 2025
    Value
    £3,200,000
    Period
    1 Dec 2025 – 1 Dec 2029
    Status
    active
    Options
    The scope of the contract may be varied from the point of contract signing. This will be conducted via variation documents agreed between Citizen and the suppliers.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Coventry2final-stage tenders20—
2 · Birmingham, Hereford & Worcester2final-stage tenders20—

Contracting authority & participating public bodies

Citizen Housing Group Ltd

Contracting authorityPublic authority - sub-central government GB-CHC: 8181 4040 Lakeside, Birmingham, West Midlands, B377YNContact email

Framework contractors & participating bidders

2 commercial parties on the notice
  • Jackson Lift Services LimitedFramework contractorGB-COH: 02186996 Unit 15, Titan Way, Britannia Enterprise Park, Lichfield, West Midlands, WS14 9TTContact email
  • Second City Lifts LtdFramework contractorGB-COH: 16030713 Office 209 Urban Workspace, 69 Steward Street, Birmingham, West Midlands, B18 7AFContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender