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Find a TenderAwardedContract details notice
Published 2 Apr 2025, 10:32 BST

Official UK procurement notice

2024 - 1053 - Supply & Installation of Carpets and Flooring in Coventry

Official notice

Authority: Citizen Housing Group Ltd (Charity / VCSE)

Open framework schemeServicesOpen procedureAbove thresholdSME suitable
Sectors: Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products (39)Construction Materials & Prefab (44)Construction & Civil Engineering (45)
+3 moreRepair & Maintenance (50)Supporting and auxiliary transport services; travel agencies services (63)Real estate services (70)
 Delivery: West Midlands (UKG)
Framework ceiling (notional)£600,000framework ceiling, not attributable revenue
Submissions closed 1 May 2025awarded 13 Aug 2025
Awarded to KARPET KINGDOM COVENTRY LTD, LORDS FURNITURE LTD
Framework period 2 yrsends 1 Jul 2027 · up to 1 Jul 2029 with extensions · starts 1 Jul 2025

What is being bought

Published requirement description

Citizen are looking to enter into a Framework Agreement with potentially 3 - 4 Service Providers for the supply and installation of carpets and flooring options within individual dwellings across Coventry to ensure that we receive an excellent service, which represents value for money. The number of providers is based on the quality of bids received and may be less than that stated above.

If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in.

Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated.

Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.

NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.

You must upload your bid by using the `Attach Documents` button and your return must be submitted via ‘Submit Return’ on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

  • The authority expects to re-tender this requirement around 1 Jan 2027, 23:59 GMT.
  • No preliminary market engagement: None carried out.

CPV: Carpeting · Carpets · Carpets, mats and rugs · Interior decorating services · Laminated wood · Parquet flooring · Solid flooring

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
3 bids received · 2 suppliers appointed
Framework period
2 yrs · up to 4 yrs from 1 Jul 2025
Published description of the framework

Framework pricing used throughout the framework. Work is to be distributed evenly.

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsPublished value£600,000
Contract period: 1 Jul 2025 – 1 Jul 2027 (2 yrs) · up to 1 Jul 2029 with extensionsValue: £600,000 exc. VAT · £720,000 inc. VAT
Delivery: West Midlands
Extensions: Initial contract term of 2 years. The extensions will be a further period of 2-years, in durations to be agreed upon by Citizen and the successful bidders.
39530000 Carpets, mats and rugs39531000 Carpets39531400 Carpeting44112210 Solid flooring44191200 Laminated wood45432113 Parquet flooring

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Bidders will be awarded a place on the framework based on Citize's Price per Quality Point (PQP) Evaluation mechanism. Here the bidders submitted cost is divided by their total scored wighted quality points. The lower the PQP score the better. Citizen are looking to appoint 3-4 suppliers onto the framework, but may award to less depending on the quality of submissions recieved. There are 3 Pass/Fail questions and then the scored quality questions. Also required from the bidders is a completed pricing schedule (Individual rates and a quote exercise) and a signed form of tender.
What this means for your bid
  • “2024 - 1053 - Supply & Installation of Carpets and Flooring in Coventry” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jan 2027
First published
2 Apr 2025, 10:32 BST
Last source update
17 Nov 2025, 14:27 GMT
Award evaluation window
Submission end – 20 May 2025
Authority reference
2024-1053
FTS notice number
2025/S 000-012433
Latest notice
Contract details notice (UK7)
Classification (CPV)
CarpetingCarpetsCarpets, mats and rugsInterior decorating servicesLaminated woodParquet flooringSolid flooring
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-04fbc0 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
1 May 2025, 13:00 BST
Clarification deadline
24 Apr 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/citizenhousing/aspx/… ↗

All submissions are to be through our e-procurement portal, In-Tend, using the above link. Citizen's procurement team can be contacted on [email protected] to assist with onboarding onto the portal and general portal enquiries. All tender enquires, however, must be submitted through the In-tend portal to ensure a full audit trail of communication regarding the tender, is captured.

Timeline

2 Apr 2025 → 17 Nov 2025 · 8 dates
  1. Tender notice published
    2 Apr 2025, 10:32 BST
  2. Clarification questions by
    24 Apr 2025, 17:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    1 May 2025, 13:00 BST
  4. Award decision expected by
    20 May 2025, 00:59 BST
  5. Contract starts
    1 Jul 2025
  6. Assessment summaries sent
    13 Aug 2025, 00:00 BST
  7. Standstill ends
    26 Aug 2025, 23:59 BST
  8. Latest notice published332 days ago
    17 Nov 2025, 14:27 GMT

Notice history

6 events · 4 releases on Find a Tender · since 2 Apr 2025
  1. Tender notice published
    2 Apr 2025, 10:32 BST
    UK4
  2. Tender notice published
    10 Apr 2025, 09:22 BST
    UK4
  3. Contract award notice published
    14 Aug 2025, 16:14 BST
    UK6
  4. Status changed to complete
    14 Aug 2025, 16:14 BST
  5. Contract signature expected
    15 Sept 2025, 23:59 BST
    scheduled
  6. Contract details notice published
    17 Nov 2025, 14:27 GMT
    UK7
Routine re-releases (4)
  • 2025-04: 1 release · 2 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 21 award · see the list ↓
Bids received 33 from SMEs
Named bidders 3published on the award notice
Contracts signed 1latest 15 Oct 2025
Awarded toValueDateStatus
KARPET KINGDOM COVENTRY LTDSME, LORDS FURNITURE LTDSMESupply & Installation of Flooring in Coventry22 Sept 2025 – 21 Sept 2027 · up to 20 Sept 2029Extensions: Extension of time permitted based upon Citizen and our Customer's requirements£600,00013 Aug 2025Awarded

Contracts

  • Supply & Installation of Flooring in Coventry · KARPET KINGDOM COVENTRY LTDSME, LORDS FURNITURE LTDSME

    Signed
    15 Oct 2025
    Value
    £600,000
    Period
    15 Oct 2025 – 15 Oct 2027 · up to 15 Oct 2029 with extensions
    Status
    active
    Extensions
    Extension of time permitted based upon Citizen and our Customer's requirements
    4 agreed KPIs: Completion Lead Time · Completion Target · Customer Satisfaction …
    • Completion Lead Time
    • Completion Target
    • Customer Satisfaction
    • Complaints

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders30—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Citizen Housing Group Limited

Contracting authorityPublic authority - sub-central government GB-CHC: 8181 4040 Lakeside, Solihull Parway, Birmingham Business Park, Birmingham, West Midlands, B377YNContact email

Framework contractors & participating bidders

3 commercial parties on the notice · 2 awarded
  • Delta Force Group LtdBidder / tendererGB-COH: 07683845 Abbey Road, RAINHAM, London, RM13 9YW
  • KARPET KINGDOM COVENTRY LTDFramework contractorGB-COH: 04491882 HOLBROOKS, COVENTRY, West Midlands, CV6 4BNContact email, phone
  • LORDS FURNITURE LTDFramework contractorGB-COH: 10981255 322-324 Walsgrave Road, Coventry, West Midlands, CV2 4AFContact email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender