Zendesk Implementation and Service Provision

{
  "id": "026402-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-10-21T14:11:01+01:00",
  "ocid": "ocds-h6vhtk-02ee8f",
  "buyer": {
    "id": "GB-FTS-16450",
    "name": "NHS Digital"
  },
  "awards": [
    {
      "id": "026402-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-32445",
          "name": "Route 101 Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02ee8f",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Provision of Zendesk software licences and implementation services, to support the NHS App COVID-19 vaccination certification service.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UKE42"
        },
        "deliveryAddresses": [
          {
            "region": "UKE42"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          }
        ]
      }
    ],
    "title": "Zendesk Implementation and Service Provision",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Provision of Zendesk software licences and implementation services, to support the NHS App COVID-19 vaccination certification service.",
    "classification": {
      "id": "72260000",
      "scheme": "CPV",
      "description": "Software-related services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Extreme urgency linked to Covid requirement.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-16450",
      "name": "NHS Digital",
      "roles": [
        "buyer",
        "reviewBody"
      ],
      "address": {
        "region": "UKE42",
        "locality": "Leeds",
        "postalCode": "LS1 4AP",
        "countryName": "United Kingdom",
        "streetAddress": "7 & 8 Wellington Place"
      },
      "details": {
        "url": "https://www.digital.nhs.uk/",
        "buyerProfile": "https://www.digital.nhs.uk/",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Digital"
      },
      "contactPoint": {
        "name": "NHS Digital",
        "email": "nhsdcommercial@nhs.net"
      }
    },
    {
      "id": "GB-FTS-32445",
      "name": "Route 101 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK11",
        "locality": "Bristol",
        "postalCode": "BS16 1QG",
        "countryName": "United Kingdom",
        "streetAddress": "The Conifers Filton Road Hambrook"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "08325675",
        "legalName": "Route 101 Limited"
      },
      "contactPoint": {
        "email": "adam.east@route101.com"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "026402-2021-1",
      "value": {
        "amount": 420000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "026402-2021-1",
      "dateSigned": "2021-04-16T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}