Official UK procurement notice
Wrap Around Service (ASC151)
Authority: Sandwell Metropolitan Borough Council (Local council)
What is being bought
Published requirement descriptionSandwell Metropolitan Borough Council invited tenders for the provision of a highly responsive Wrap Around Service, and now intends to award multiple contracts to a number of suppliers covering the geographical areas within the borough.
The Council, in partnership with health colleagues, is committed to providing a short-term Wrap Around Service to people who require urgent care in their own home. This service is designed to support individuals to remain independent and avoid unnecessary entry into the formal care system. This is not a standard domiciliary care contract.
The service requires providers to deliver care workers to people’s homes within one hour of contact, 24/7, including for extended periods (e.g., day or night sits of up to 12 hours at a time). The aim is to promote a Home First ethos, prevent community crisis, and enable assessment of needs for up to 72 hours. Experience in being able to deal with situations where individuals present with challenging behaviour is a requirement of this contract.
Key Requirements
- Rapid Response: Providers must demonstrate the ability to deploy care workers within one hour of referral, at any time of day or night, including weekends and bank holidays.
- Extended Sits: The service may require day and/or night sits of up to 12 hours at a time, for up to 72 hours per episode.
- Crisis Prevention: The service is intended to prevent hospital admissions and support people to remain at home while longer-term needs are assessed.
- Not Standard Domiciliary Care: Bidders offering only routine domiciliary care will not be considered.
Lots were considered as part of this procurement, however to ensure adequate coverage and the service security and resilience throughout the contract life it was determined that was not the most appropriate mechanism.
- The authority expects to re-tender this requirement around 12 Mar 2029, 23:59 GMT.
- How the procedure runs: This procurement is being conducted under the Competitive Flexible Procedure, and the most advantageous tender will be identified by a five-stage process. Procurement Specific Questionnaire: Participants must submit a completed Procurement Specific Questionnaire (PSQ) with their tender. Stage one (Completeness check): A complete tender submission is one which has been received by the Council, is substantially complete and complies substantially with the requirements of this ITT. Clarification and further information may be sought from Participants in order to determine if a tender is complete. The Council may exclude at this stage any tender that is not complete and will reject any tender which is submitted late. Stage two (Exclusion of excluded and excludable suppliers): The Council will exclude any supplier that is an Excluded Supplier, or an Excludable Supplier based on its response to the PSQ. The Council will identify Excludable Suppliers based on the discretionary exclusion grounds identified in the documentation. Participants must also upload core supplier information to the Central Digital Platform and confirm to the Council that they have done so and shared it with the Council via the Central Digital Platform. Stage three (Application of Conditions of Participation): The Council will check that each tender satisfies the conditions of participation set out in this ITT on the basis of the PSQ returned by the Participant. Clarification and further information may be sought from Participants. The Council may exclude at this stage any tender that does not satisfy the conditions of participation set out in the documentation. Participants must also upload core supplier information to the Central Digital Platform and confirm to the Council that they have done so. Stage four (Evaluation and Selection of Most Advantageous Tender): Tenders that are compliant and meet the participation conditions will proceed to evaluation in accordance with the criteria outlined in the documentation. The 12 highest scoring bidders will be invited to participate in a scored interview via MS Teams. Formal notification will be issued to all bidders via the InTend Portal confirming whether they have or have not been successful in progressing to the interview stage. Bidders that are not selected to progress will be notified in writing ‘Notification of Elimination’ and provided with proportionate feedback relating to their own submission. The Council will endeavour to provide successful bidders with at least one weeks’ notice of the interview date and time. Bidders will be required to confirm their attendance and provide the names, email addresses and roles of the representatives who will participate. A maximum of three representatives may attend the interview. The Council’s preference is for at least one representative to be an Operational Manager. Stage five (Interviews): Each interview will have 45 minutes strictly allocated. There will be 6 questions which will be scored upon the responses given and based on the evaluation methodology outlined in the documentation. Interviews will be recorded for audit trail for the potential inclusion in the contract of successful organisation(s). Stage six (Evaluate Interviews and Aggregate final total scores): Following the interviews, responses to the questions will be scored individually by the evaluation panel and then moderated collectively to reach a final score for each question. The final score for each question will then be aggregated and an overall percentage determined. This will then be combined with the total score for the quality questions (Stage 4) to give a final overall score which will determine the Most Advantageous Tenders (MAT). Dependent upon the number of successful bidders (up to a maximum of 8) contracts will be awarded in ranked order.
CPV: Health and social work services · Other community, social and personal services · Social services · Social work and related services · Social work services · Social work services without accommodation
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality Questions: 60%
- Interview: 40%
Published award criteria (2)
- Quality Questions
- Interview
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 12 Mar 2029
- First published
- 16 Feb 2026, 15:08 GMT
- Last source update
- 23 Oct 2026, 15:16 BST
- Award evaluation window
- Submission end – 29 Jun 2026
- Authority reference
ASC151- FTS notice number
2026/S 000-034191- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06551bFind a Tender
- How it runs
This procurement is being conducted under the Competitive Flexible Procedure, and the most advantageous tender will be identified by a five-stage process.
Procurement Specific Questionnaire: Participants must submit a completed Procurement Specific Questionnaire (PSQ) with their tender.
Stage one (Completeness check): A complete tender submission is one which has been received by the Council, is substantially complete and complies substantially with the requirements of this ITT. Clarification and further information may be sought from Participants in order to determine if a tender is complete. The Council may exclude at this stage any tender that is not complete and will reject any tender which is submitted late.
Stage two (Exclusion of excluded and excludable suppliers): The Council will exclude any supplier that is an Excluded Supplier, or an Excludable Supplier based on its response to the PSQ. The Council will identify Excludable Suppliers based on the discretionary exclusion grounds identified in the documentation. Participants must also upload core supplier information to the Central Digital Platform and confirm to the Council that they have done so and shared it with the Council via the Central Digital Platform.
Stage three (Application of Conditions of Participation): The Council will check that each tender satisfies the conditions of participation set out in this ITT on the basis of the PSQ returned by the Participant. Clarification and further information may be sought from Participants. The Council may exclude at this stage any tender that does not satisfy the conditions of participation set out in the documentation. Participants must also upload core supplier information to the Central Digital Platform and confirm to the Council that they have done so.
Stage four (Evaluation and Selection of Most Advantageous Tender): Tenders that are compliant and meet the participation conditions will proceed to evaluation in accordance with the criteria outlined in the documentation. The 12 highest scoring bidders will be invited to participate in a scored interview via MS Teams. Formal notification will be issued to all bidders via the InTend Portal confirming whether they have or have not been successful in progressing to the interview stage. Bidders that are not selected to progress will be notified in writing ‘Notification of Elimination’ and provided with proportionate feedback relating to their own submission.
The Council will endeavour to provide successful bidders with at least one weeks’ notice of the interview date and time. Bidders will be required to confirm their attendance and provide the names, email addresses and roles of the representatives who will participate. A maximum of three representatives may attend the interview. The Council’s preference is for at least one representative to be an Operational Manager.
Stage five (Interviews): Each interview will have 45 minutes strictly allocated. There will be 6 questions which will be scored upon the responses given and based on the evaluation methodology outlined in the documentation. Interviews will be recorded for audit trail for the potential inclusion in the contract of successful organisation(s).
Stage six (Evaluate Interviews and Aggregate final total scores): Following the interviews, responses to the questions will be scored individually by the evaluation panel and then moderated collectively to reach a final score for each question. The final score for each question will then be aggregated and an overall percentage determined. This will then be combined with the total score for the quality questions (Stage 4) to give a final overall score which will determine the Most Advantageous Tenders (MAT). Dependent upon the number of successful bidders (up to a maximum of 8) contracts will be awarded in ranked order.
How it was run
Official notice- Submission deadline
- 18 May 2026, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit in-tendhost.co.uk/sandwellmbc ↗ to access the Sandwell MBC In-tend Supplier Portal.
From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents.
In Order To View and Submit a Tender, you will be required to` Opt-In`.
For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.
If you require further assistance in respect of the system please contact the In-tend support team on 0114 407 0065.
Timeline
16 Feb 2026 → 3 Nov 2026 · 9 dates- Planning notice published250 days ago16 Feb 2026, 15:08 GMT
- Market engagement236 days ago2 Mar 2026, 23:59 GMT
Please email by Monday 2 March 2026 11am, [email protected] your full name, job title, organisation, email address and telephone no. for each attendee, if you would like to receive an online MS Teams invitation to this event.
- Tender notice published192 days ago15 Apr 2026, 13:07 BST
- Submission deadline159 days ago18 May 2026, 13:00 BST
- Award decision expected by117 days ago29 Jun 2026, 23:59 BST
- Contract starts54 days ago1 Sept 2026, 00:00 BST
- Assessment summaries sent2 days ago23 Oct 2026, 00:00 BST
- Latest notice published1 day ago23 Oct 2026, 15:16 BST
- Today24 Oct 2026
- Standstill endsin 10 days3 Nov 2026, 23:59 GMT
Notice history
11 events · 4 releases on Find a Tender · since 16 Feb 2026- Preliminary market engagement notice published16 Feb 2026, 15:08 GMTUK2
- Tender notice published15 Apr 2026, 13:07 BSTUK4
- Published value updated15 Apr 2026, 13:07 BST
- Status changed to active15 Apr 2026, 13:07 BST
- Procurement method changed15 Apr 2026, 13:07 BST
- Deadline published: 18 May 2026, 13:00 BST15 Apr 2026, 13:07 BST
- Tender notice published15 Apr 2026, 13:39 BSTUK4
- Published value published: £733,43515 Apr 2026, 13:39 BST
- Contract award notice published23 Oct 2026, 15:16 BSTUK6
- Status changed to complete23 Oct 2026, 15:16 BST
- Contract signature expected13 Nov 2026, 23:59 GMTscheduled
Published amendments (1)
Value has been changed to aggregated contract value. Lot consideration provided. InTend helpdesk number and deadline submission date.
Routine re-releases (4)
- 2026-02: 1 release · 16 Feb 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| 5 Care Services LtdSME, Care 2 U Limited, Caring Care Limited, DHC Midlands LtdSME, Nationwide Care Services (Dudley) Ltd, Trust In Care LimitedSMEjoint award1 Dec 2026 – 30 Nov 2027 · up to 30 Nov 2029Extensions: Up to two one year extensions available subject to approval from 01/12/2027 to 30/11/2028 and 01/12/2028 to 30/11/2029. | £815,690 | 23 Oct 2026standstill to 3 Nov 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 8final-stage tenders · 60 at stage one | 8 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
6 commercial parties on the notice- 5 Care Services LimitedAwarded supplier
- Care 2 U LimitedAwarded supplier
- Caring Care LimitedAwarded supplier
- DHC Midlands LtdAwarded supplier
- Nationwide Care Services (Dudley) LtdAwarded supplier
- Trust In Care LimitedAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender