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Published 26 Oct 2023, 17:20 BST

Official UK procurement notice

Workforce Planning Software · UK public procurement notice

Official notice

Authority: The Police, Fire and Crime Commissioner (Police & fire)

ServicesOpen procedure
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Yorkshire & Humber (UKE)
Published estimate£719,500exc. VAT
Submissions closed 27 Nov 2023

What is being bought

Published requirement description

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement. The contract shall be for a period of 4 years with extension options of 5 periods of 12 months. North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) in connection with…Published value£719,500

The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) in connection with a competitive procurement for the provision of Work Force Management (WFM) Software. The procurement will be conducted in accordance with the Open Procedure under the Public Contract Regulations 2015 (“the Regulations”).

The intention is to award any resulting contract for a period of 4 years with extension options of 5 periods of 12 months. Additional information: All details can be found in the attached Instructions to Tenderers document.

Delivery: Yorkshire & Humber · North Yorkshire, DL6 1BF
Variant bids: not allowed
48000000 Software package and information systems

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Oct 2023, 17:20 BST
Last source update
26 Oct 2023, 17:20 BST
Award evaluation window
27 Nov 2023 – …
Authority reference
2094-2023
FTS notice number
2023/S 000-031687
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-040f66 Find a Tender

Publisher note: The Police, Fire and Crime Commissioner for North Yorkshire Police (PFCC) is tendering for the provision of Workforce Management Software (WFM). The resulting contract will be for the exclusive use of North Yorkshire Police. For further information follow this link- www.justiceinspectorates.gov.uk/hmic/ The PFCC expressly reserves the right: (a) not to award a contract as a result of the procurement process commenced by publication of this notice; and (b) to make whatever changes it may see fit to the content and structure of the tendering competition: and in no circumstances will the PFCC be liable for any costs incurred by the tenderers. Any expenditure work or effort undertaken prior to Contract award is accordingly a matter solely for the commercial judgement of potential suppliers. The value provided in Sections 11.1.5 and 11.2.6 is only an estimate.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
27 Nov 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
27 Nov 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

26 Oct 2023 → 21 May 2024 · 4 dates
  1. Notice published
    26 Oct 2023, 17:20 BST
  2. Submission deadline
    27 Nov 2023, 12:00 GMT
  3. Bids opened
    27 Nov 2023, 12:00 GMT
  4. Bids must remain valid until
    21 May 2024, 23:59 BST

Contracting authority & participating public bodies

The Police, Fire and Crime Commissioner

Contracting authorityPolice & fireBody governed by public lawPublic order and safety n/a North Yorkshire Police Headquarters, North Yorkshire, DL6 1BF, Yorkshire & Humber, Alverton Court, CrosContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High Court of England and WalesReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria