Find a TenderAwardedContract details notice
Published 9 Feb 2026, 13:51 GMT

Official UK procurement notice

Window Cleaning Service Framework

Official notice

Authority: UNIVERSITY OF LANCASTER (Education)

Framework agreement2 lotsServicesOpen procedureAbove thresholdSME suitable
Framework ceiling (notional)£540,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 9 Mar 2026awarded 17 Mar 2026
Awarded to Bulloughs Cleaning Services Ltd +3 more2 awards
Framework period 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

The University, Lancaster University, Bailrigg, LA1 4YW, is inviting tenders on the terms set out in this Invitation to Tender (ITT) to establish a multi-lot Framework agreement for an on-going requirement for Window Cleaning to Academic and Student Residential buildings (both internally & externally). The cleaning is to include windowsills & wiping of frames, glass canopies and main entrances, all internal glass including glass office

partitions; glass balustrades and all glass in atrium areas including lifts on campus and at Health Innovation One (HIO); and Chancellor's Wharf, Lancaster City centre.

Normally window cleaning takes place:

  • Externally once a year
  • Internally once a year

Window cleaning is generally scheduled between March and September each year with occasional requests during the remainder of the year for VIP events. Some of the Student Residence buildings are required for Conference/Summer School accommodation after the students have vacated them so please be aware that approximately 20% of the Residences included in Lot 2 have to be cleaned/turnaround in anything from a 2 to 7-day

timeframe Lancaster University aims to establish a Framework consisting of two Lots with up to three or four suppliers on each Lot.

  • The authority expects to re-tender this requirement around 9 Feb 2030, 23:59 GMT.
  • No preliminary market engagement: Engagement was minimal and did not provide any advantage

CPV: Accommodation, building and window cleaning services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
11 bids on the busiest of 2 lots · 4 suppliers appointed
Framework period
2 yrs · up to 4 yrs from 1 Apr 2026
Published description of the framework

On each occasion Lancaster University requires the service, Lancaster University will conduct a mini-competition with all suppliers on the relevant Framework Lot, and award the package of work to the supplier(s) in accordance with the criteria laid out in the mini-competition information.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Academic buildingsAwardedRenewal 2 yrsSMEPublished value£490,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £490,000 exc. VAT · £588,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the Tender Documents

  • Technical & professional ability

    As set out in the Tender Documents

Lot #2Residential buildingsAwardedRenewal 2 yrsSMEPublished value£50,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £50,000 exc. VAT · £60,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the Tender Documents

  • Technical & professional ability

    As set out in the Tender Documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Quality: 70%
  • Cost: 30%
Published award criteria (2)
  • Cost: Lot 1
  • Quality
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As set out in the Tender Documents

  • Technical & professional ability

    As set out in the Tender Documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Window Cleaning Service Framework” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 9 Feb 2030
First published
9 Feb 2026, 13:51 GMT
Last source update
24 Apr 2026, 10:31 BST
Award evaluation window
Submission end – 20 Mar 2026
Authority reference
SP/25/1425
FTS notice number
2026/S 000-011391
Latest notice
Contract details notice (UK7)
Classification (CPV)
Accommodation, building and window cleaning services
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-064b28 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
9 Mar 2026, 10:00 GMT
Clarification deadline
2 Mar 2026, 10:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This ITT has been made available to potential tenderers through the University's electronic tendering (e-tendering) portal:

in-tendhost.co.uk/lancaster/aspx/Home ↗

Tenderers must submit their responses to the ITT through this same portal.

All aspects (documents/attachments/responses) of the tender return can and must be submitted via the e-tendering portal. Please do not also post the University a hardcopy of your tender return unless specifically instructed to do so.

Use of the portal does not require the purchase of high specification IT equipment or connections, nor high level personal IT skills/capabilities. Access to the portal and advice/training is free of charge. Advice is available on system use only, and not for basic IT skills or software set up.

In-Tend Support:

Phone: 0845 557 8079

E-mail: [email protected]

Web: in-tendhost.co.uk/lancaster/aspx/Help ↗

The University is committed to utilising this portal for all current and future business/procurement opportunities. Users only need register (for free) with the portal once to obtain long term access to the University's tender information.

Timeline

9 Feb 2026 → 24 Apr 2026 · 8 dates
  1. Tender notice published253 days ago
    9 Feb 2026, 13:51 GMT
  2. Clarification questions by232 days ago
    2 Mar 2026, 10:00 GMT
  3. Admission / appointment period ends225 days ago · period end, not a bid countdown
    9 Mar 2026, 10:00 GMT
  4. Assessment summaries sent217 days ago
    17 Mar 2026
  5. Award decision expected by213 days ago
    20 Mar 2026, 23:59 GMT
  6. Standstill ends206 days ago
    27 Mar 2026, 23:59 GMT
  7. Contract starts202 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published179 days ago
    24 Apr 2026, 10:31 BST

Notice history

5 events · 3 releases on Find a Tender · since 9 Feb 2026
  1. Tender notice published
    9 Feb 2026, 13:51 GMT
    UK4
  2. Contract award notice published
    17 Mar 2026, 11:27 GMT
    UK6
  3. Status changed to complete
    17 Mar 2026, 11:27 GMT
  4. Contract signature expected
    30 Mar 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    24 Apr 2026, 10:31 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 42 awards · see the list ↓
Bids received 1111 from SMEs · busiest of 2 lots
Contracts signed 2latest 30 Mar 2026
Awarded toValueDateStatus
Lot 1 · Academic buildings1 award
Bulloughs Cleaning Services Ltd, HB CLEANING NORTH LTDSME, In Depth Services (Cleaning) LimitedSME1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance.£500,00017 Mar 2026Awarded
Lot 2 · Residential buildings1 award
Bulloughs Cleaning Services Ltd, D & I LIMITEDSME, In Depth Services (Cleaning) LimitedSME1 Apr 2026 – 30 Mar 2028 · up to 31 Mar 2030Extensions: The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance£100,00017 Mar 2026Awarded

Contracts

  • Framework Agreement for Window Cleaning Services · Bulloughs Cleaning Services Ltd, HB CLEANING NORTH LTDSME, In Depth Services (Cleaning) LimitedSME

    Signed
    30 Mar 2026
    Value
    £500,000
    Period
    1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030 with extensions
    Status
    active
    Extensions
    The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance.
  • Framework Agreement for Window Cleaning Services · Bulloughs Cleaning Services Ltd, D & I LIMITEDSME, In Depth Services (Cleaning) LimitedSME

    Signed
    30 Mar 2026
    Value
    £100,000
    Period
    1 Apr 2026 – 30 Mar 2028 · up to 31 Mar 2030 with extensions
    Status
    active
    Extensions
    The contract start date will be around 01/04/2026 and complete by 31/03/208 for a duration of 24 months, extended/reviewed in 12 month intervals to a maximum of 31/03/30 (maximum 4 year contract) subject to the agreement of both parties and contractual performance.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Academic buildings8final-stage tenders80—
2 · Residential buildings11final-stage tenders110—

Contracting authority & participating public bodies

UNIVERSITY OF LANCASTER

Contracting authorityPublic authority - sub-central government GB-COH: RC000657 · GB-PPON: PHYT-3516-XDZY Bailrigg, Lancaster, North West, LA1 4YWContact email

Framework contractors & participating bidders

4 commercial parties on the notice
  • BULLOUGHS CLEANING SERVICES LIMITEDFramework contractorGB-COH: 02101304GB-PPON: PLRL-6544-WHRG Craven House, Skipton, Yorkshire & Humber, BD23 2DEContact email
  • D & I LIMITEDFramework contractorGB-COH: 02985750GB-PPON: PZYT-5956-WHGN 25 Devonshire Road, Preston, North West, PR2 8BUContact email
  • HB CLEANING NORTH LTDFramework contractorGB-COH: 07878075GB-PPON: PZQH-5122-NPQP Askew Hill Cottage, Lancaster, North West, LA2 9HDContact email
  • IN DEPTH SERVICES (CLEANING) LIMITEDFramework contractorGB-COH: 01388446GB-PPON: PTVQ-5226-WYZJ Leonard House, 308 Winwick Road, Cheshire, North West, WA2 8JEContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsThis ITT has been made available to potentialtenderers through the University's electronictendering (e-tendering) portal: https://in-tendhost.co.uk/lancaster/aspx/Home Tenderers must submit their responses to the ITT through this same portal. All aspects (documents/attachments/re…

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender