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Published 12 Oct 2021, 16:20 BST

Official UK procurement notice

What can we learn from retail banking practices during Covid-19?

Official notice

Authority: FAIR4ALL FINANCE LIMITED (Public body)

ServicesOpen procedure
Sectors: Research & Development (R&D) (73) Delivery: London (UKI)
Published estimate£100,000exc. VAT
Submissions closed 1 Nov 2021
Contract term 5 moends 31 Mar 2022 · extension options published · starts 5 Nov 2021

What is being bought

Published requirement description

Fair4All Finance is seeking a provider to research the provisions that retail banking lenders put in place to support customers through the financial shocks that they faced because of the Covid-19 pandemic.

Broadly, this work should seek to detail the different support measures put in place, the customer demographics reached, and the impact these interventions had on customer financial wellbeing and overall wellbeing. The research should be framed around the different operational and financial implications it had for retail banking providers.

Insights from this work will be used by Fair4AllFinance and partners to inform how mainstream banks can take learnings from the temporary measures and best serve customers who are classified as financially vulnerable in the long-term. The insights will help to formulate recommendations at the product and policy level.

CPV: Research and development services and related consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1As per the Quotation documentation 5 mo
Contract period: 5 Nov 2021 – 31 Mar 2022 (5 mo)
Delivery: London
Extensions: Please see Quotation informationVariant bids: allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Oct 2021, 16:20 BST
Last source update
12 Oct 2021, 16:20 BST
Award evaluation window
3 Nov 2021 – …
FTS notice number
2021/S 000-025508
Classification (CPV)
Research and development services and related consultancy services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-02eb11 Find a Tender

How it was run

Official notice
Submission deadline
1 Nov 2021
Submission channel
{"written"}
Accepted languages
en
Bids opened
3 Nov 2021, 17:00 GMT

Timeline

12 Oct 2021 → 5 Nov 2021 · 4 dates
  1. Notice published
    12 Oct 2021, 16:20 BST
  2. Submission deadline
    1 Nov 2021
  3. Bids opened
    3 Nov 2021, 17:00 GMT
  4. Contract starts
    5 Nov 2021

Contracting authority & participating public bodies

FAIR4ALL FINANCE LIMITED

Contracting authorityPublic bodyBody governed by public lawEconomic affairs 2nd Floor 28 Commercial Street, London, London, E16LSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Fair4All FinanceReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.