Find a TenderAwardedContract details notice
Published 6 Apr 2025, 11:11 BST

Official UK procurement notice

West Yorkshire Victims Referral, Assessment and Local Support Services

Official notice

Authority: West Yorkshire Combined Authority (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeVCSE suitable
Published estimate£8,400,000≈ £2.8m / year · £10,080,000 inc. VAT · 1 value update
Submissions closed 2 Jun 2025awarded 16 Jul 2025
Awarded to VICTIM SUPPORT
Contract term 3 yrsends 1 Oct 2028 · up to 1 Oct 2032 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

Supporting victims, survivors, witnesses and all those harmed by crime is a core commitment of the Police and Crime Plan, ensuring people receive the help they need to achieve justice. The Mayor continues to commission the most appropriate services for victims and witnesses, building on the strong work already underway across priority areas. This includes Victim Referral and Assessment services that provide a single local point of contact for anyone affected by crime, offering integrated and specialist information, care and support pathways that lead to tailored interventions, alongside a range of assessment and support services for both adults and young people. The service also coordinates and simplifies access to wider healthcare, social care and criminal justice processes to improve individual wellbeing and strengthen criminal justice outcomes. The West Yorkshire Combined Authority has appointed a Service Provider to deliver the Mayor's West Yorkshire Victims Referral, Assessment and Local Support Service across all districts: Bradford, Calderdale, Kirklees, Leeds and Wakefield.

£8,400,000 excluding VAT

£10,080,000 including VAT

This contract shall have an initial term of three (3) years, commencing on 1st October 2025, with the option to extend for up to two (2) additional periods of two (2) years each.

The services will be supplied in accordance with the Statement of Requirements that can be found in the contract.

CPV: Counselling services · Guidance and counselling services · Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsVCSEPublished value£8,400,000
Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2032 with extensionsValue: £8,400,000 exc. VAT · £10,080,000 inc. VAT
Delivery: Yorkshire & HumberEligibility: VCSE eligible
Extensions: Included is an extension option of two, 2-year periods (total 7 years).

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Methodology
  • Resources
  • Project Management
  • Service Design & Delivery
  • Quality & Impact
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Apr 2025, 11:11 BST
Last source update
26 Feb 2026, 14:08 GMT
Award evaluation window
Submission end – 19 Jul 2025
Authority reference
98478
FTS notice number
2025/S 000-018661
Latest notice
Contract details notice (UK7)
Classification (CPV)
Counselling servicesGuidance and counselling servicesHealth and social work services
Delivery area
Yorkshire & Humber (UKE4)
Official registry OCID
ocds-h6vhtk-04fdbd Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
2 Jun 2025, 16:00 BST
Clarification deadline
15 May 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Apr 2025 → 26 Feb 2026 · 10 dates
  1. Planning notice published
    6 Apr 2025, 11:11 BST
  2. Next notice expected
    1 May 2025, 00:59 BST
  3. Tender notice published
    2 May 2025, 10:11 BST
  4. Clarification questions by
    15 May 2025, 17:00 BST
  5. Submission deadline
    2 Jun 2025, 16:00 BST
  6. Assessment summaries sent
    17 Jul 2025
  7. Award decision expected by
    19 Jul 2025, 00:59 BST
  8. Standstill ends
    29 Jul 2025, 00:59 BST
  9. Contract starts380 days ago
    1 Oct 2025
  10. Latest notice published232 days ago
    26 Feb 2026, 14:08 GMT

Notice history

10 events · 5 releases on Find a Tender · since 6 Apr 2025
  1. Planned procurement notice published
    6 Apr 2025, 11:11 BST
    UK3
  2. Preliminary market engagement notice published
    30 Apr 2025, 16:10 BST
    UK2
  3. Published value published: £8,400,000
    30 Apr 2025, 16:10 BST
  4. Tender notice published
    2 May 2025, 10:11 BST
    UK4
  5. Status changed to active
    2 May 2025, 10:11 BST
  6. Deadline moved to 2 Jun 2025, 16:00 BST
    2 May 2025, 10:11 BST
    +3 days · was 30 May 2025, 16:00 BST
  7. Contract award notice published
    18 Jul 2025, 11:22 BST
    UK6
  8. Status changed to complete
    18 Jul 2025, 11:22 BST
  9. Contract signature expected
    9 Aug 2025, 00:59 BST
    scheduled
  10. Contract details notice published
    26 Feb 2026, 14:08 GMT
    UK7
Routine re-releases (5)
  • 2025-04: 2 releases · 6 Apr 2025, 30 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £8,400,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 13 Oct 2025
Awarded toValueDateStatus
VICTIM SUPPORTVCSE +1 morejoint award1 Oct 2025 – 1 Oct 2028 · up to 1 Oct 2032Extensions: This contract shall have an initial term of three (3) years, commencing on 1st October 2025, with the option to extend for up to two (2) additional periods of two (2) years each.£8,400,00016 Jul 2025Awarded

Contracts

  • West Yorkshire Victims Referral, Assessment and Local Support Services Contract · VICTIM SUPPORTVCSE +1 more

    Signed
    13 Oct 2025
    Value
    £8,400,000
    Period
    13 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2032 with extensions
    Status
    active
    Extensions
    1st October 2025 to 30th September 2028 (With an extension option of two 2-year periods)
    3 agreed KPIs: Victims Actively Supported · Positive Outcome Rate · Equality Impact Assessment for the service
    • Victims Actively Supported, Measures the proportion of referred individuals who engaged with and received support from the service. Demonstrates reach, demand, and resource use. At least 70% of referred victims supported.
    • Positive Outcome Rate, Assesses service effectiveness based on victim feedback. Focuses on the quality and impact of support rather than just volume. 80% of supported victims report improved outcomes.
    • Equality Impact Assessment for the service, A full Equality Impact Assessment (EIA) shall be in place by 1 October 2025 and reviewed and updated annually to ensure accessibility and inclusivity. EIA in place and reviewed annually.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders01—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

West Yorkshire Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PHYG-7328-ZLQJ Wellington House, 40 - 50 Wellington Street, Leeds, Yorkshire & Humber, LS1 2DEContact name, email

Bidders & participating suppliers

2 commercial parties on the notice
  • VICTIM SUPPORTAwarded supplierGB-COH: 02158780GB-PPON: PCMN-9486-WXRJ Building 3 Wern Fawr Lane, Cardiff, Wales, CF3 5EAContact email
  • Victim SupportAwarded supplierGB-PPON: PCMN-9486-WXRJ Victim Support, Building 3, Eastern Business Park, Wern Fawr Lane, Old St. Mellons, Cardiff, Wales, CF3 5EAContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure