Find a TenderAwarded
Published 17 May 2022, 10:54 BST

Official UK procurement notice

West Midlands Trains Marketing tender

Official notice

Authority: WEST MIDLANDS TRAINS LIMITED (Public body)·Consortium: 2 public authorities

4 lotsServicesRestricted procedureMax 4 lots per supplier
Published estimate£8,000,000total for 4 lots
Submissions closed 20 Jun 2022awarded 17 Jan 2023
Lots 4max 4 won per supplier

What is being bought4 lots · detail below

Published requirement description

West Midlands Trains is a UK rail operator, responsible for two customer-facing brands: London Northwestern Railway (LNR) - for long distance and London commuter services.

www.londonnorthwesternrailway.co.uk ↗

West Midlands Railway (WMR) - a regional train service for the

West Midlands.

www.westmidlandsrailway.co.uk ↗

This tender is for the following four lots:-

Lot 1 - Advertising - Destination marketing, with the aim of stimulating leisure trips.

Lot 2 - Pay per click - Developing a strategy for an always-on and campaigns approach to facilitate growth.

Lot 3 - Search engine optimization - A strategy is required to increase visibility of the West Midlands Railway and London Northwestern Railway websites.

Lot 4 - Consumer Public Relations and Social Media - West Midlands Trains require a partner that can enhance our presence through consumer public relations and social media all year round.

CPV: Advertising and marketing services · For advertising by means of coupons · For advertising in cinemas · For advertising in magazines · For advertising in newspapers · For advertising on posters · For advertising on radio · For advertising on television · For advertising on the Internet · For broadcast avertising

Lots and requirements (4)Procurement structure

4 lots · no lot values published · win at most 4 of them
Lot #1AdvertisingCancelled

Destination marketing, with the aim of stimulating leisure trips. The specific requirement will be:-

  1. Media planning (including all traditional & digital media).
  2. Strategic planning.
  3. Media buying (including all traditional and digital media).
  4. Digital Technology / Ad Operations time.
Delivery: West Midlands
Variant bids: allowed
Lot #2Pay per clickCancelled
  1. Manage the ongoing pay per click accounts.
  2. Develop and manage biding strategies for Google AdWords and Bing Ads along with campaign strategies.
  3. Reporting - produce weekly, monthly, quarterly and annual reports.
Delivery: West Midlands
Variant bids: allowed
Lot #3Search Engine OptimizationCancelled
  1. Facilitate the growth of visits to the West Midlands Trains websites for organic traffic through:-

a) Ongoing search engine optimization management.

b) Developing action plans grounded in insights.

c) Activation / implementation through in-house team and cross-agency co-ordination.

d) Reporting & analysis including helping to set realistic KPIs and showing trends with volume and quality of traffic generated.

Delivery: West Midlands
Variant bids: allowed
Lot #4Consumer Public Relations and Social MediaCancelled
  1. Consumer Public Relations strategy & implementation.
  2. Social media - community management of West Midlands Trains Facebook and Twitter channels via Orlo.
  3. Reporting & Insights.
Delivery: West Midlands
Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    The Utilities Contracts Regulations 2016 ("Regulations") do not apply to us, between us or to this project. Neither the issue of an Invitation to Negotiate ("ITN") nor the selection of any bidder, nor any other document, contact or conduct in connection with this ITN constitutes any acceptance by us that the Regulations apply to the project covered by this ITN, create any liability, assumption of liability or legal relationship under the Regulations, or an agreement by us to abide by those Regulations. The ITN procurement process and any subsequent contract awarded will be subject to English law and the exclusive jurisdiction of the English courts. By participating in the any ITN process a Bidder agrees to be bound by the above conditions and limitations. This notice must be read in conjunction with the all instructions to Bidders contained within this document.

Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
17 May 2022, 10:54 BST
Last source update
26 Jan 2023, 15:33 GMT
FTS notice number
2023/S 000-002459
Classification (CPV)
Advertising and marketing servicesFor advertising by means of couponsFor advertising in cinemasFor advertising in magazinesFor advertising in newspapersFor advertising on postersFor advertising on radioFor advertising on televisionFor advertising on the InternetFor broadcast avertising
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-033868 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

West Midland Trains Ltd will incorporate a standstill period, following award of the contract. The period shall commence on the day following award notification, and shall be in accordance with the Utilities Contracts Regulations 2016, and all subsequent amendments and directives. At present, this standstill period shall be no less than 10 calendar days. This period allows unsuccessful tenders to seek further debriefing from West Midland Trains Ltd the Contract is entered into.

The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed, or at risk of harm by a breach of the rules, to take action. Any such action must be brought within 30 day (or the first working day thereafter) of the date when the aggrieved party knew or ought reasonably have known about the alleged breach. Where a contract has not been entered into, the Court may order the setting aside of the award decision, or order the authority to amend any document and may award damages. If the Contract has been entered into, the Court may only award damages.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
20 Jun 2022, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Jun 2022 → 26 Jan 2023 · 3 dates
  1. Submission deadline
    20 Jun 2022, 17:00 BST
  2. Invitations to tender expected
    18 Jul 2022, 00:00 BST
  3. Notice published
    26 Jan 2023, 15:33 GMT

Notice history

2 events · 2 releases on Find a Tender · since 26 Jan 2023
  1. Status changed to complete
    26 Jan 2023, 15:33 GMT
  2. Buyer details updated
    26 Jan 2023, 15:33 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Contracts signed 2latest 17 Jan 2023

2 further award records carry no date or value.

Contracts

  • Contract 002459-2023-1 · supplier not published

    Signed
    17 Jan 2023
    Value
    —
    Status
    active
  • Contract 002459-2023-2 · supplier not published

    Signed
    17 Jan 2023
    Value
    —
    Status
    active

Contracting authority & participating public bodies

2 public bodies on the notice

WEST MIDLANDS TRAINS LIMITED

Contracting authorityPublic bodyRailway services GB-COH: 09860466 2nd Floor,St Andrews House, 20 St. Andrew Street, LONDON, West Midlands, EC4A3AGContact email

Dispute resolution & review bodies

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria