Official UK procurement notice
Welfare Benefits and Debt Advice Service
Authority: Birmingham City Council (Local council)
What is being bought6 lots · detail below
Published requirement descriptionContract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 3 Lots: I. Face to Face Advice and Area Leadership Role: Four individual geographical contracts for North, South, East, West and Central Birmingham.II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice).III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal.Lot Service:Lot 1a - Face-to-Face Advice and Area Leadership Role - NorthLot 1b - Face-to-Face Advice and Area Leadership Role - SouthLot 1c - Face-to-Face Advice and Area Leadership Role - EastLot 1d - Face-to-Face Advice and Area Leadership Role – West and CentralLot 2 - Telephone Advice – CitywideLot 3 - Tribunal Representation – Citywide
CPV: Provision of services to the community
Lots and requirements (6)Procurement structure
6 lots · all with a published value (£1,177,500 together) · same evaluation weights on every lotLot #1Telephone Advice – CitywideAwardedPublished value£247,500
Only one supplier will be appointed for the Telephone Advice.
Lot #2Tribunal Representation – CitywideAwardedPublished value£90,000
Only one supplier will be appointed for the Tribunal Representation.
Lot #3Face-to-Face Advice & Area Leadership Role - NorthAwardedPublished value£210,000
For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.
Lot #4Face-to-Face Advice & Area Leadership Role - SouthAwardedPublished value£210,000
For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.
Lot #5Face-to-Face Advice and Area Leadership Role - EastAwardedPublished value£210,000
For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.
Lot #6Face-to-Face Advice and Area Leadership Role – West & CentralAwardedPublished value£210,000
For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 100%
- Price: 0%
- Suitability
Details will be provided in the tender documentation.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 26 Oct 2021, 16:54 BST
- Last source update
- 4 Mar 2022, 17:29 GMT
- Award evaluation window
- 6 Dec 2021 – …
- Authority reference
P0823- FTS notice number
2022/S 000-006090- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02f035Find a Tender
Publisher note: The Contract will last for 3 years (unless terminated under the terms and conditions of contract.Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 – TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamccIf you are interested in quoting please click on the following link to access Birmingham City Council’s tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal.
How it was run
Official notice- Submission deadline
- 6 Dec 2021, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 6 Dec 2021, 12:00 GMT
Timeline
6 Dec 2021 → 4 Mar 2022 · 3 dates- Submission deadline6 Dec 2021, 12:00 GMT
- Bids opened6 Dec 2021, 12:00 GMT
- Notice published4 Mar 2022, 17:29 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete4 Mar 2022, 17:29 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Telephone Advice – Citywide1 award | |||
| Birmingham Citizens Advice Bureau Service LimitedSME | £247,500 † | — | Awarded |
| Lot 2 · Tribunal Representation – Citywide1 award | |||
| Spitfire Advice and Support Services Ltd SMETribunal Services – Citywide | £90,000 † | — | Awarded |
| Lot 3 · Face-to-Face Advice & Area Leadership Role - North1 award | |||
| Spitfire Advice and Support Services Ltd SMEFace to Face Advice and Area Leadership Role - North | £210,000 † | — | Awarded |
| Lot 4 · Face-to-Face Advice & Area Leadership Role - South1 award | |||
| Birmingham Citizens Advice Bureau Service LimitedSME | £210,000 † | — | Awarded |
| Lot 5 · Face-to-Face Advice and Area Leadership Role - East1 award | |||
| Birmingham Citizens Advice Bureau Service LimitedSMEFace-to-Face Advice & Area Leadership Role - East | £210,000 † | — | Awarded |
| Lot 6 · Face-to-Face Advice and Area Leadership Role – West & Central1 award | |||
| Birmingham SettlementSMEFace-to-Face Advice & Area Leadership Role – West & Central | £210,000 † | — | Awarded |
Contracts
Face to Face Advice and Area Leadership Role - North · Spitfire Advice and Support Services Ltd SME
- Signed
- 15 Feb 2022
- Value
- £210,000
- Status
- active
Face-to-Face Advice & Area Leadership Role - South · Birmingham Citizens Advice Bureau Service LimitedSME
- Signed
- 15 Feb 2022
- Value
- £210,000
- Status
- active
Face-to-Face Advice & Area Leadership Role - East · Birmingham Citizens Advice Bureau Service LimitedSME
- Signed
- 15 Feb 2022
- Value
- £210,000
- Status
- active
Face-to-Face Advice & Area Leadership Role – West & Central · Birmingham SettlementSME
- Signed
- 15 Feb 2022
- Value
- £210,000
- Status
- active
Telephone Advice – Citywide · Birmingham Citizens Advice Bureau Service LimitedSME
- Signed
- 15 Feb 2022
- Value
- £247,500
- Status
- active
Tribunal Services – Citywide · Spitfire Advice and Support Services Ltd SME
- Signed
- 15 Feb 2022
- Value
- £90,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Telephone Advice – Citywide | 2bids · 2 electronic | 2 | — | — |
| 2 · Tribunal Representation – Citywide | 1bids · 1 electronic | 1 | — | — |
| 3 · Face-to-Face Advice & Area Leadership Role - North | 2bids · 2 electronic | 2 | — | — |
| 4 · Face-to-Face Advice & Area Leadership Role - South | 1bids · 1 electronic | 1 | — | — |
| 5 · Face-to-Face Advice and Area Leadership Role - East | 1bids · 1 electronic | 1 | — | — |
| 6 · Face-to-Face Advice and Area Leadership Role – West & Central | 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England and WalesReview body
Bidders & participating suppliers
3 commercial parties on the notice- Birmingham Citizens Advice Bureau Service LtdAwarded supplier
- Birmingham SettlementAwarded supplier
- Spitfire Advice and Support Services Ltd Awarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria