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Published 24 Apr 2025, 10:54 BST

Official UK procurement notice

WDC - Responsive repairs and Void maintenance

Official notice

Authority: Warwick District Council (Local council)

WorksCompetitive flexible procedureAbove thresholdSME suitable
Sectors: Construction & Civil Engineering (45) Delivery: West Midlands (UKG13)
Published estimate£110,000,000≈ £22m / year · £132,000,000 inc. VAT13.6% above published estimate
Submissions closed 3 Jun 2025
Contract term 5 yrsends 1 Apr 2031 · up to 1 Apr 2041 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Warwick District Council is procuring a new contract for responsive repairs and void maintenance via a competitive flexible procedure. The contract is responsive repairs reported by customers, repairs to void properties, in addition to other work streams identified in the scope of the contract. The aim is Improving services for repairs, voids, HHSRS, Damp and Mould, and Compliance are all part of the action plan agreed with the Regulator and are reflected in the term brief

It is, therefore, essential for WDC to:

  • Ensure it can meet the Regulator for Social Housing's Consumer Standards
  • Ensure contracts deliver a customer-focused, efficient, and effective service
  • Fully comply with all statutory and compliance requirements relating to Building Safety
  • Provide an effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards
  • Put in place effective services to deal with Awaab's Law
  • Appoint suitable contractors with experience and expertise in social housing repairs and maintenance to provide an effective value-for-money service to WDC
  • Ensure its contracting arrangements are fit for the future and allow innovation to be optimised

Key objectives for this contract are:

  • Mobilisation is achieved on time and to the specified requirements
  • Ensure WDC can meet the Regulator for Social Housing's Consumer Standards for repairing and maintaining its housing stock
  • Ensure that the new contract delivers customer-focused, efficient, and effective repairs, maintenance, and voids maintenance service
  • Customer Satisfaction is met to an agreed standard
  • Ensure this arrangement assists the Council to fully comply with all statutory and compliance requirements relating to Building Safety
  • Provides a dedicated, targeted, and effective service to address Legal Disrepair claims and Housing Health and Safety Rating System Hazards
  • Provides a highly effective service to deal with Damp and Mould cases in line with Awaab's Law
  • Ensure the arrangement is fit for the future and allows innovation to be optimised
  • Ensuring the contracted specification is delivered to the required standards
  • Void repairs are not marginalised
  • All workstreams are delivered within the agreed timescales specified in the Term Brief
  • Ensure comprehensive documentation and record keeping and provide key evidence to demonstrate compliance to the regulator

Contract value is approximately £110 million (including extensions and future workstreams). Contract length is 15 years (5+5+5).

  • How the procedure runs: The Council has adopted a 2-stage Competitive Flexible Procedure. This means that only selected suppliers that have been successful within the Selection Stage of the 2-stage process will be invited to tender and be evaluated. The Council may choose to also utilise negotiation phases following the submission of an initial tender return. Further information on the exact number and timings of these negotiations will be supplied following initial tender returns

CPV: Building construction work · Building installation work

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsPublished value£110,000,000
Contract period: 1 Apr 2026 – 1 Apr 2031 (5 yrs) · up to 1 Apr 2041 with extensionsValue: £110,000,000 exc. VAT · £132,000,000 inc. VAT
Delivery: West Midlands
Extensions: 5 years plus 5 years. First period ending 31/03/2036, second extension period ending 31/03/2041
45210000 Building construction work45300000 Building installation work

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: As per ITT documents: Quality 50% Price 40% Corporate Social Responsibility (CSR) 10%

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Works
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Apr 2025, 10:54 BST
Last source update
28 Aug 2026, 16:34 BST
Award evaluation window
Submission end – 15 Oct 2025
Authority reference
WDC22344
FTS notice number
2025/S 000-016708
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Building construction workBuilding installation work
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-0506cd Find a Tender
Contract terms summary

As per ITT documents.

How it runs

The Council has adopted a 2-stage Competitive Flexible Procedure. This means that only selected suppliers that have been successful within the Selection Stage of the 2-stage process will be invited to tender and be evaluated. The Council may choose to also utilise negotiation phases following the submission of an initial tender return. Further information on the exact number and timings of these negotiations will be supplied following initial tender returns

Review and risk notes
Risks

As per ITT documents

How it was run

Official notice
Submission deadline
3 Jun 2025, 13:00 BST
Clarification deadline
22 May 2025, 13:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

submit PSQ responses to www.csw-jets.co.uk ↗

Timeline

24 Apr 2025 → 28 Aug 2026 · 7 dates
  1. Tender notice published
    24 Apr 2025, 10:54 BST
  2. Clarification questions by
    22 May 2025, 13:00 BST
  3. Submission deadline
    3 Jun 2025, 13:00 BST
  4. Award decision expected by374 days ago
    15 Oct 2025, 00:59 BST
  5. Contract starts206 days ago
    1 Apr 2026
  6. Assessment summaries sent87 days ago
    29 Jul 2026, 00:00 BST
  7. Latest notice published56 days ago
    28 Aug 2026, 16:34 BST

Notice history

5 events · 3 releases on Find a Tender · since 24 Apr 2025
  1. Tender notice published
    24 Apr 2025, 10:54 BST
    UK4
  2. Contract award notice published
    29 Jul 2026, 18:49 BST
    UK6
  3. Status changed to complete
    29 Jul 2026, 18:49 BST
  4. Procurement termination notice published
    28 Aug 2026, 16:34 BST
    UK12
  5. Contract signature expected
    1 Oct 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £125,000,0001 award exc. VAT
Bids received 61 from SMEs
Named bidders 6published on the award notice
Contracts signed 1
Awarded toValueDateStatus
Cardo (Central) LimitedSME1 Dec 2026 – 30 Nov 2031 · up to 30 Nov 2041Extensions: The contract contains 2 of 5 year extensions following the initial 5 year term. Extensions can be taken by mutual agreement between the Authority and the Supplier following successful delivery of the contract in the preceding 5 year period.£125,000,00029 Jul 2026Awarded

Contracts

  • Contract 1 · Cardo (Central) LimitedSME

    Signed
    date not published
    Value
    —
    Period
    … – 1 Apr 2031
    Status
    cancelled (28 Aug 2026), We refer to this procurement for the provision of responsive housing repairs and void maintenance services. Warwick District Council (the "Council") has taken the decision to abandon this procurement in accordance with ITT Tendering Instructions, General Requirements (Page 7) Information to Tenderers document. This procurement termination notice has been published in accordance with section 55 of the Procurement Act 2023 as soon as it was reasonably practicable. This decision has been taken reluctantly after reviewing the evaluation of the quality and social value elements of the procurement. The Council has identified issues with the record-keeping and application of the published scoring methodology at both ISIT and BAFO stage in relation to all bidders. Having regard to its obligations under the Procurement Act 2023, the Council has a duty to rectify this isolated procedural error and has concluded that to proceed to award to any bidder on the basis of the current process would render the award decision unsound. The Council is currently considering its procurement strategy for its ongoing requirements and information will be communicated to all bidders in due course regarding a re-procurement process.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Warwick District Council

Contracting authorityPublic authority - sub-central government GB-PPON: PTRT-4122-VWQG Town Hall, Parade, Leamington Spa, West Midlands, CV32 4ATContact name, email

Bidders & participating suppliers

6 commercial parties on the notice · 1 awarded
  • AXIS EUROPE LIMITEDBidder / tendererGB-COH: 01991637GB-PPON: PCNG-4217-XXCQ Tramway House, 3 Tramway Avenue, London, London, E15 4PN
  • CARDO (CENTRAL) LIMITEDAwarded supplierGB-COH: 06649643GB-PPON: PWJV-6926-MNTD Unit 17 Mill Park Industrial Estate, Cannock, West Midlands, WS11 7XTContact email
  • FORTEM SOLUTIONS LIMITEDBidder / tendererGB-COH: 04638969GB-PPON: PZZW-1813-YBQG Suite 201, The Spirella Building, Bridge Road, Letchworth Garden City, East of England, SG6 4ET
  • IAN WILLIAMS LIMITEDBidder / tendererGB-COH: 00879464GB-PPON: PHBB-3478-VTVT Quarry Road, Bristol, South West, BS37 6JL
  • MEARS LIMITEDBidder / tendererGB-COH: 02519234GB-PPON: PYVN-7644-LZQQ 2nd Floor Unit 5220 Valiant Court, Gloucester, South West, GL3 4FE
  • WATES PROPERTY SERVICES LIMITEDBidder / tendererGB-COH: 01141788GB-PPON: PTTB-7947-QVWT Wates House, Leatherhead, South East, KT22 7SW

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: PSQ and draft ITT pack provided at first stage. On completion of the first stage an updated finalised ITT pack will be issued to shortlisted tenderers. All documents will be issued via the Electronic tendering portal, www.csw-jets.co.uk

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender