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Published 27 Sept 2024, 14:55 BST

Official UK procurement notice

WCC/RBKC Homecare Multi Lot Framework

Official notice

Authority: Westminster City Council (Local council)

Framework agreement6 lotsServicesRestricted procedure
Sectors: Health & Social Care (85) Delivery: London (UKI)
Framework ceiling (notional)£233,764,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 29 Oct 2024awarded 10 Jul 2025
Lots 6see the lot list below

What is being bought6 lots · detail below

Published requirement description

Establishment of a multi‑lot, multi‑supplier framework agreement for the provision of homecare and related services for adults across Westminster City Council and the Royal Borough of Kensington and Chelsea.

The framework covers neighbourhood‑based homecare provision, spot purchasing, complex care by exception, reablement and hospital discharge services, and accommodation‑based homecare.

The services fall within Schedule 3 of the Public Contracts Regulations 2015 and were procured under the Light Touch Regime.

CPV: Health and social work services · Social work and related services · Social work services without accommodation

How this framework works

From the published notice
Bids received
39 bids received · 2 suppliers appointed

Lots and requirements (6)Procurement structure

6 lots · 5 with a published value
Lot #1Establishment of a multi‑supplier, multi‑lot framework agreement for the provision of…AwardedLot estimate not published

Establishment of a multi‑supplier, multi‑lot framework agreement for the provision of homecare and related services for adults across Westminster City Council and the Royal Borough of Kensington and Chelsea.

Services include neighbourhood‑based homecare provision, spot purchasing of care packages, complex care by exception, reablement and hospital discharge bridging services, and accommodation‑based homecare provision.

The framework enables the award of individual call‑off contracts and care packages in accordance with the framework terms and published call‑off procedures. The services fall within Schedule 3 of the Public Contracts Regulations 2015 and were procured using the Light Touch Regime.

Delivery: London
85000000 Health and social work services85300000 Social work and related services85312000 Social work services without accommodation
Lot #2Neighbourhood ProvisionRenewalPublished value£150,025,000

Place-based homecare across 10 geographic locations. All new referrals will be received by Lot 1 Service providers in the 1st instance.

For further information and access to the specification, please login/register on the e-tendering portal (Jaggaer).

Delivery: London
Extensions: 5 year initial term with options to extend by up to 2 years. Possible total of 7 years.Variant bids: not allowed
85000000 Health and social work services
Lot #3Complex by ExceptionRenewalPublished value£6,074,000

Homecare delivered across geographic locations, supporting behaviours that challenge.

For further information and access to the specification, please login/register on the e-tendering portal (wcc.ukp.app.jaggaer.com ↗).

Delivery: London
Extensions: 5 year initial term with options to extend by up to 2 years. Possible total of 87years.Variant bids: not allowed
85000000 Health and social work services
Lot #4Reablement and Hospital Discharge BridgingRenewalPublished value£13,784,000

The Reablement service will provide care for a period of up to 6-weeks to assist service users to regain skills they have lost and to enable assessment of their care needs going forward.

For further information and access to the specification, please login/register on the e-tendering portal (wcc.ukp.app.jaggaer.com ↗).

Delivery: London
Extensions: 5year initial term with options to extend by up to 2 years. Possible total of 7 years.Variant bids: not allowed
85000000 Health and social work services
Lot #5On-site 7-day provision at homeless hostelsRenewalPublished value£500,000

In-reach homecare services within homeless hostels to a small number of individuals who meet the threshold for Adult Social Care (ASC) services. Service users are typically those with co-morbidity and a complexity of needs that cannot be met by the incumbent Service Provider who typically delivers housing related activities at the homeless hostels.

For further information and access to the specification, please login/register on the e-tendering portal (wcc.ukp.app.jaggaer.com ↗).

Delivery: London
Extensions: 5 year initial term with options to extend by up to 2 years. Possible total of 7 years.Variant bids: not allowed
85000000 Health and social work services
Lot #6Spot ProvisionRenewalPublished value£63,382,000

Where the Lot 1 Neighbourhood Provider cannot take the referral due to capacity concerns or being unable to meet service user needs, the referral will be offered to Lot 2 Spot Provision homecare Service Providers.

For further information and access to the specification, please login/register on the e-tendering portal (wcc.ukp.app.jaggaer.com ↗).

Delivery: London
Extensions: 5 year initial term with options to extend by up to years. Possible total of 7 years.Variant bids: not allowed
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: 1. Lot 1 Neighbourhood Providers (4 RBKC + 6 WCC neighbourhood call-off contracts) 2. Lot 2 Spot Providers (10 providers on the framework) 3. Lot 3 Complex by Exception (2 call-off contracts) 4. Lot 4 Reablement and Hospital Discharge Bridging (6 providers on the framework) 5. Lot 5 On-site 7-day provision at homeless hostels (1 call-off contract, WCC only)
Conditions of participation3
  • Suitability

    As per procurement documents

  • Economic & financial standing

    As per procurement documents

    Minimum: As per procurement documents
  • Technical & professional ability

    As per procurement documents

    Minimum: As per procurement documents
What this means for your bid
  • “WCC/RBKC Homecare Multi Lot Framework” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
27 Sept 2024, 14:55 BST
Last source update
22 Apr 2026, 11:27 BST
FTS notice number
2026/S 000-036501
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work services without accommodation
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-04a3ba Find a Tender
Contract terms
Performance terms

As per procurement documents

Review and risk notes
Review procedure

In accordance with Regulation 86 (Notices of decisions to award a contract), Regulation 87 (Standstill Period) and Regulations 91 (Enforcement of duties through the Court) of the Public Contracts Regulations 2015 (as amended).

Publisher note: Invitation to Meet the Buyer Event We are pleased to invite potential bidders to a “Meet the Buyer” event for this upcoming tender. This event will be conducted via Microsoft Teams on Monday 7th October, 2024 This is an excellent opportunity to gain insights into the tender requirements, ask questions, and network with our commissioning and procurement teams. Event Details: • Date: Monday 7th October, 2024 • Time: 12:00hrs to 13:00hrs • Platform: Microsoft Teams • Teams Details to Attend: Meeting ID: 341 584 944 566 Passcode: faeymg We look forward to your participation To access all tender documentation, interested organisation must register or log in to the e-tendering portal found at https://wcc.ukp.app.jaggaer.com/ Tender responses will only be valid via this portal.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
29 Oct 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

wcc.ukp.app.jaggaer.com ↗

Timeline

29 Oct 2024 → 22 Apr 2026 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    29 Oct 2024, 12:00 GMT
  2. Notice published188 days ago
    22 Apr 2026, 11:27 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    22 Apr 2026, 11:27 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 2admitted to the panel · see the list ↓
Bids received 39
Contracts signed 1latest 10 Jul 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 036501-2026-1

    Signed
    10 Jul 2025
    Value
    £263,621,549
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Establishment of a multi‑supplier, multi‑lot framework agreement for the provision of…39bids———

Contracting authority & participating public bodies

Westminster City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 64 Victoria Street, London, London, SW1E 6QPContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High Court of JusticeReview body London

Framework contractors & participating bidders

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.