Find a TenderAwardedContract details notice
Published 23 Apr 2025, 14:36 BST

Official UK procurement notice

Arboricultural Services · UK public procurement notice

Official notice

Authority: Westminster City Council (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£16,500,000≈ £2.8m / year · £19,800,000 inc. VAT · 1 value update
Submissions closed 21 Oct 2025awarded 25 Mar 2026
Awarded to Gristwood and Toms Limited
Contract term 6 yrsends 30 Apr 2032 · up to 30 Apr 2035 with extensions · starts 1 May 2026

What is being bought

Published requirement description

Arboricultural Services encompasses the management, care and maintenance of trees in public spaces. This includes a range of activities aimed at ensuring the health, safety and sustainability of the tree population. The authority is responsible for the maintenance of trees in parks, on our streets, and in other public and open spaces, which are crucial for environmental health and biodiversity. Services include but are not limited to:

  • Tree planting
  • Tree watering and establishment
  • Maintenance and pruning
  • Tree removal; and
  • Emergency 24-hour cover

Additionally, Arboricultural Services contribute significantly to Councils statutory town planning obligations and environmental policy initiatives, ensuring trees are embedded in polices and strategic initiatives that align with broader sustainability goals such as improved air quality, enhancing biodiversity and combating climate change, demonstrating our commitment to environmental goals and the wellbeing of our communities.

Statutory Framework

Local authorities have a Duty of Care to prevent or minimise the risk of injury or damage to property caused by tree failure to those reasonably likely to be affected. This duty arises from:

  • Occupiers’ Liability Act (1957 and 1984).
  • Health and Safety at Work Act (1974)
  • Highways Act (1980)
  • Common Law liability of Negligence and Nuisance

The Council’s tree management regime maintenance contract is required to minimise the risk of liability arising from our Duty of Care and other statutory and common law obligations.

Objectives

The overall objectives for the new contract will be but not limited to:

  • Ensure the Councils statutory duties in relation to Arboricultural services are delivered.
  • Provide continued support to other areas of the Council with the aim of ensuring best value for money and a continuing high level of

performance.

  • Contribute to greening, biodiversity, social value and health & wellbeing / physical activity outcomes; and
  • Continue to deliver current priorities such as the Council's Fairer Westminster priorities, #2035, environmental targets and public

realm strategies as appropriate.

  • Ensure contract management and accountability, ensuring that the new service provider delivers on KPIs related to service quality,

environmental goals, and community engagement.

  • Ensure compliance with legal, financial, and procurement regulations.
  • Introduce greater service flexibility to accommodate future changes in priorities, such as the potential to merge responsibilities and

or deliverables with Highways or Public Realm initiatives.

  • Enhanced social value contributions, increased focus on climate action, greening and biodiversity.

Contractual activities required to meet objectives will include, but are not limited to:

  • Tree surgery operations in order to maintain a healthy stock of highway trees and to minimise the risk from trees to users of the

public highway, parks and cemeteries and housing estates and properties.

  • Tree surgery operations to Council owned trees to reduce the likelihood of subsidence related damage to adjacent properties.
  • Tree removal to minimise the risks of tree failure.
  • Tree planting including site investigations, young tree watering and establishment; and
  • Providing a 24-hour emergency service to deal with urgent tree related incidents.

CPV: Planting and maintenance services of green areas · Tree-cutting services · Tree-maintenance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 6 yrsSMEVCSEPublished value£16,500,000
Contract period: 1 May 2026 – 30 Apr 2032 (6 yrs) · up to 30 Apr 2035 with extensionsValue: £16,500,000 exc. VAT · £19,800,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: Extension will be subject to successful operational performance of contract delivery (including KPI's) and a maximum term of 3 years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical (Quality): 70%
  • Commercial (Price): 30%
Published award criteria (2)
  • Technical (Quality)
  • Commercial (Price)
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Apr 2025, 14:36 BST
Last source update
19 Jun 2026, 09:10 BST
Award evaluation window
Submission end – 12 Dec 2025
Authority reference
PRJ_30531 - P512 Arboricultural Services
FTS notice number
2025/S 000-057685
Latest notice
Contract details notice (UK7)
Classification (CPV)
Planting and maintenance services of green areasTree-cutting servicesTree-maintenance services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05066b Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
21 Oct 2025, 12:00 BST
Clarification deadline
6 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Apr 2025 → 19 Jun 2026 · 11 dates
  1. Planning notice published
    23 Apr 2025, 14:36 BST
  2. Market engagement
    9 May 2025, 23:59 BST

    Request for Information. Please refer to project portal for further information.

    wcc.ukp.app.jaggaer.com/esop/ogc-host/public… ↗

  3. Next notice expected398 days ago
    12 Sept 2025, 23:59 BST
  4. Tender notice published393 days ago
    18 Sept 2025, 12:26 BST
  5. Clarification questions by375 days ago
    6 Oct 2025, 12:00 BST
  6. Submission deadline360 days ago
    21 Oct 2025, 12:00 BST
  7. Award decision expected by307 days ago
    12 Dec 2025, 23:59 GMT
  8. Assessment summaries sent205 days ago
    25 Mar 2026
  9. Standstill ends191 days ago
    7 Apr 2026, 23:59 BST
  10. Contract starts168 days ago
    1 May 2026, 00:00 BST
  11. Latest notice published119 days ago
    19 Jun 2026, 09:10 BST

Notice history

13 events · 5 releases on Find a Tender · since 23 Apr 2025
  1. Preliminary market engagement notice published
    23 Apr 2025, 14:36 BST
    UK2
  2. Planned procurement notice published
    12 Sept 2025, 11:14 BST
    UK3
  3. Published value updated to £16,500,000
    12 Sept 2025, 11:14 BST
    was £13,500,000
  4. Status changed to planned
    12 Sept 2025, 11:14 BST
  5. Procurement method changed
    12 Sept 2025, 11:14 BST
  6. Deadline published: 17 Oct 2025, 23:59 BST
    12 Sept 2025, 11:14 BST
  7. Tender notice published
    18 Sept 2025, 12:26 BST
    UK4
  8. Status changed to active
    18 Sept 2025, 12:26 BST
  9. Deadline moved to 21 Oct 2025, 12:00 BST
    18 Sept 2025, 12:26 BST
    +4 days · was 17 Oct 2025, 23:59 BST
  10. Contract award notice published
    25 Mar 2026, 07:44 GMT
    UK6
  11. Status changed to complete
    25 Mar 2026, 07:44 GMT
  12. Contract signature expected
    5 May 2026, 23:59 BST
    scheduled
  13. Contract details notice published
    19 Jun 2026, 09:10 BST
    UK7
Routine re-releases (5)
  • 2025-09: 1 release · 12 Sept 2025
  • 2025-04: 1 release · 23 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £16,500,0001 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 21 May 2026
Awarded toValueDateStatus
Gristwood and Toms LimitedSME +1 morejoint awardContract for Arboriculture Services1 Jun 2026 – 31 May 2032 · up to 31 May 2035Extensions: Potential for 3 years optional extension subject to successful operational performance of contract delivery (including KPI's).£16,500,00025 Mar 2026Awarded

Contracts

  • WCC - P512 Arboricultural Services · Gristwood and Toms LimitedSME +1 more

    Signed
    21 May 2026
    Value
    £16,500,000
    Period
    1 Jun 2026 – 31 May 2032 · up to 31 May 2035 with extensions
    Status
    active
    Extensions
    The contract can be extended for upto 3 years at the Council's discretion.
    11 agreed KPIs: Completion of planned works on time · % of audited works rated 'good' or 'approaching target' · % of emergency callouts attended outside normal working hours within 2 hours …
    • Completion of planned works on time
    • % of audited works rated 'good' or 'approaching target'
    • % of emergency callouts attended outside normal working hours within 2 hours
    • Number of upheld complaints
    • Compliance with H&S standards and RAMS
    • Tree survival rates
    • Watering visits
    • Carbon emissions reports submitted on time
    • Carbon emissions reduction targets
    • Living wage
    • % of green waste (eg woodchip, arisings) reused, recycled or composted within Westminster, or no more than 50 miles form the Westminster Borough boundary.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Westminster City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJVD-6261-BPPJ 64 Victoria Street, London, London, SW1E 6QPContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • Gristwood & Toms LimitedAwarded supplierGB-PPON: PTXX-3967-NVGQ Harris Lane, Shenley, Hertfordshire, East of England, WD7 9EGContact email
  • Gristwood and Toms LimitedAwarded supplierGB-COH: 02665293 Nursery Court, London Road, Windlesham, Surrey, South East, GU20 6LQContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure