WCC Housing Needs Integrated Singles and Outreach Services

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    "title": "WCC Housing Needs Integrated Singles and Outreach Services",
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    "description": "WCC Housing Needs Integrated Singles and Outreach Services\nThe Authority is procuring Integrated Singles and Outreach Services in three (3) Lots. The Services are a pivotal and strategically aligned provision at the heart of the Council’s Homelessness and Rough Sleeping Strategy 2024. These Services are a cornerstone of our ambition to prevent homelessness, enhance recovery, and transform lives through a dynamic, tailored, and outcomes-driven approach. \nThe Integrated Singles and Outreach Services will be procured in three (3) Lots:\nLot 1 Assertive Outreach Services: To build strong, ongoing relationships and offer consistent support to people who face long-term homelessness and multiple challenges. The Provider will provide support for complex cases, engagement strategies, and long-term recovery planning. \nLot 2 First Contact Team: The Provider will act as the first point of contact for the dynamic movement of individuals into and out of rough sleeping (FLOW) and those at risk of rough sleeping. The Provider will deliver rapid and trauma informed support and early interventions to prevent and move Service Users away from Rough Sleeping at the earliest opportunity. \nLot 3 Hub Support Team: the Provider will deliver a central coordination point for statutory services and housing, providing a single front door for all accommodation options. The Provider will triage Service User needs and co-ordinate support and multi-agency planning. The Provider will actively collaborate with the Authority’s services through a hybrid delivery model, helping to coordinate joined-up planning and support. The Provider will need to provide a building with working space for 20 Council staff and those commissioned to provide support functions for this Lot, as well as having the capacity for Service Users walk-in’s and confidential meetings\nThe estimated commencement date of this contract is 01/03/2026. The estimated service commencement date is 01/04/2026. The initial term of the contract is 3 years. The Contract may, at the Authority’s discretion, be extended for a further period of up to an aggregate of four (4) years, with a total contract period of seven years (calculated from the Service Commencement Date), expiring no later than 31 March 2033.\nDuring the Contract Period the Authority may, at its sole discretion, require additional Services to be delivered by the Provider for up 25% of the total contract value for each Lot. This will be subject to service needs, funding and will be at the Authorities discretion in line with the Contract. \nDetailed tender opportunity can be found in the Invitation to tender and specification viewed via https://wcc.ukp.app.jaggaer.com/go/99444972019BFAD3ECBC",
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        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "08225808",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "info@mungos.org"
      }
    },
    {
      "id": "GB-COH-03885593",
      "name": "Passage 2000 (The Passage)",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 1NL",
        "countryName": "United Kingdom",
        "streetAddress": "St Vincent's Centre, Carlisle Place"
      },
      "details": {
        "vcse": true,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03885593",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "info@passage.org.uk"
      }
    },
    {
      "id": "GB-COH-03852519",
      "name": "The Connection at St Martin in the Fields",
      "roles": [
        "tenderer"
      ],
      "address": {
        "region": "UKI31",
        "country": "GB",
        "locality": "London",
        "postalCode": "WC1X 8QY",
        "countryName": "United Kingdom",
        "streetAddress": "245 Gray's Inn Road"
      },
      "details": {
        "vcse": true,
        "scale": "sme"
      },
      "identifier": {
        "id": "03852519",
        "scheme": "GB-COH"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "072309-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-11-10T11:10:40Z",
  "ocid": "ocds-h6vhtk-059c10",
  "buyer": {
    "id": "GB-PPON-PJVD-6261-BPPJ",
    "name": "Westminster City Council"
  },
  "tender": {
    "id": "PRJ_30740",
    "lots": [
      {
        "id": "1",
        "title": "Assertive Outreach Service",
        "value": {
          "amount": 10500000,
          "currency": "GBP",
          "amountGross": 12600000
        },
        "status": "active",
        "renewal": {
          "description": "4 years at the Councils discretion."
        },
        "hasRenewal": true,
        "description": "Assertive Outreach Service to build strong, ongoing relationships and offer consistent support to people who face long-term homelessness and multiple challenges. The Provider will provide support for complex cases, engagement strategies, and long-term recovery planning.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical Envelope",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            },
            {
              "name": "Commercial Envelope",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-02-06T00:00:00+00:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See ITT"
            },
            {
              "type": "technical",
              "description": "See ITT"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "First Contact Team",
        "value": {
          "amount": 7000043,
          "currency": "GBP",
          "amountGross": 8400051.6
        },
        "status": "active",
        "renewal": {
          "description": "4 years at the Councils discretion."
        },
        "hasRenewal": true,
        "description": "The Provider will act as the first point of contact for the dynamic movement of individuals into and out of rough sleeping (FLOW) and those at risk of rough sleeping. The Provider will deliver rapid and trauma informed support and early interventions to prevent and move Service Users away from Rough Sleeping at the earliest opportunity.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical Envelope",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            },
            {
              "name": "Commercial Envelope",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-02-06T00:00:00+00:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See ITT"
            },
            {
              "type": "technical",
              "description": "See ITT"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Hub Support Team",
        "value": {
          "amount": 8750000,
          "currency": "GBP",
          "amountGross": 10500000
        },
        "status": "active",
        "renewal": {
          "description": "4 years at the Councils discretion."
        },
        "hasRenewal": true,
        "description": "The Provider will deliver a central coordination point for statutory services and housing, providing a single front door for all accommodation options. The Provider will triage Service User needs and co-ordinate support and multi-agency planning. The Provider will actively collaborate with the Authority’s services through a hybrid delivery model, helping to coordinate joined-up planning and support. The Provider will need to provide a building with working space for 20 Council staff and those commissioned to provide support functions for this Lot, as well as having the capacity for Service Users walk-in’s and confidential meetings.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical Envelope",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            },
            {
              "name": "Commercial Envelope",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "See ITT"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-02-06T00:00:00+00:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See ITT"
            },
            {
              "type": "technical",
              "description": "See ITT"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          },
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          },
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          },
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "WCC Housing Needs Integrated Singles and Outreach Services",
    "value": {
      "amount": 26250043,
      "currency": "GBP",
      "amountGross": 31500051.6
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "072309-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/072309-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-11-10T11:10:40Z"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Providers may tender for all three Lots."
    },
    "awardPeriod": {
      "endDate": "2026-01-23T23:59:59+00:00"
    },
    "description": "WCC Housing Needs Integrated Singles and Outreach Services\nThe Authority is procuring Integrated Singles and Outreach Services in three (3) Lots. The Services are a pivotal and strategically aligned provision at the heart of the Council’s Homelessness and Rough Sleeping Strategy 2024. These Services are a cornerstone of our ambition to prevent homelessness, enhance recovery, and transform lives through a dynamic, tailored, and outcomes-driven approach. \nThe Integrated Singles and Outreach Services will be procured in three (3) Lots:\nLot 1 Assertive Outreach Services: To build strong, ongoing relationships and offer consistent support to people who face long-term homelessness and multiple challenges. The Provider will provide support for complex cases, engagement strategies, and long-term recovery planning. \nLot 2 First Contact Team: The Provider will act as the first point of contact for the dynamic movement of individuals into and out of rough sleeping (FLOW) and those at risk of rough sleeping. The Provider will deliver rapid and trauma informed support and early interventions to prevent and move Service Users away from Rough Sleeping at the earliest opportunity. \nLot 3 Hub Support Team: the Provider will deliver a central coordination point for statutory services and housing, providing a single front door for all accommodation options. The Provider will triage Service User needs and co-ordinate support and multi-agency planning. The Provider will actively collaborate with the Authority’s services through a hybrid delivery model, helping to coordinate joined-up planning and support. The Provider will need to provide a building with working space for 20 Council staff and those commissioned to provide support functions for this Lot, as well as having the capacity for Service Users walk-in’s and confidential meetings\nThe estimated Contract Commencement Date of this contract 06/02/2026. The estimated Service Commencement Date is 01/04/2026. The Initial \nContract Period is 3 years, with provision for extension, at WCC’s discretion, for up to a further 4 years, providing a total contract period of up to 7 years (calculated from the Service Commencement Date), expiring no later \nthan 31 March 2033.\nDuring the Contract Period the Authority may, at its sole discretion, require additional Services to be delivered by the Provider for up 25% of the total contract value for each Lot. This will be subject to service needs, funding and will be at the Authorities discretion in line with clause 47 of the Contract. \nThere will be a tender event held via Microsoft Teams \non Monday 18th November 2025 This is an excellent opportunity to \ngain insights into the tender requirements, ask questions and provide \nfeedback.",
    "riskDetails": "See ITT and tender documments",
    "tenderPeriod": {
      "endDate": "2025-12-08T12:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "See ITT"
    },
    "enquiryPeriod": {
      "endDate": "2025-12-03T17:00:00+00:00"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://wcc.ukp.app.jaggaer.com/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PJVD-6261-BPPJ",
      "name": "Westminster City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1E 6QP",
        "countryName": "United Kingdom",
        "streetAddress": "64 Victoria Street"
      },
      "details": {
        "url": "https://www.westminster.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PJVD-6261-BPPJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Sonya Edwards",
        "email": "sedwards@westminster.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "057257-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-09-17T11:37:43+01:00",
  "ocid": "ocds-h6vhtk-059c10",
  "buyer": {
    "id": "GB-PPON-PJVD-6261-BPPJ",
    "name": "Westminster City Council"
  },
  "tender": {
    "id": "PRJ_30740",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00",
          "maxExtentDate": "2033-03-31T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          },
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "WCC Housing Needs Integrated Singles and Outreach Services",
    "value": {
      "amount": 0,
      "currency": "GBP",
      "amountGross": 0
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "WCC Housing Needs Integrated Singles and Outreach Services\nThe intention of this recommissioning is to focus on prevention and wider support for single individuals through an integrated model that serves both rough sleepers and those eligible for statutory homelessness assistance. Delivered through a community-based support network, this approach aims to build trust with vulnerable residents to support them earlier; draw on the expertise of the voluntary and community sector (VCS), who may already be working with vulnerable clients and ensure a consistent and equitable service experience for all singles at risk of homelessness.\nResponding to the increasing demand of those in housing need is a challenge faced by local authorities across the country. Westminster has seen a dramatic rise in homelessness demand pressures, with homeless applications increased from 1,910 in 2021/22 to 3,856 in 2024/25, more than doubling (+102%) in just three years. The ongoing pressure to support those in need is set against a difficult and demanding environment with a challenging and limited housing market and continued cost-of-living pressures for many residents.\nAs part of the redesigned singles homelessness service, we are adopting a place-based approach underpinned by a single front door and community-based support locations. This will be delivered through a dynamic partnership model that enables:\n•\tScalable delivery that meets demand- Providers will work collaboratively to flex capacity across the hub and community locations. The model needs to be able to adapt to emerging needs, seasonal pressures, and local trends. The re-commissioning will support a shared infrastructure to maximise reach and efficiency.\n•\tInnovative practice- We encourage providers to bring creative, person-centred solutions to engage and support single homeless people. Providers will be supported to test and iterate new approaches.\n•\tEvolving over the life of the contract- The partnership will be structured to adapt over time, informed by data, lived experience, and frontline insight. Regular collaborative reviews will shape service improvements and strategic direction as well as supporting continuous learning.\nOrganisations with a successful track record of delivering support services to single households experiencing homelessness and rough sleeping outreach services are invited to participate in an in person procurement market engagement consultation event. This event will take place on Monday 29th September 2025, 13:00-15:00, held at Westminster City Council, 64 Victoria Street, London, SW1E 6QP.\nThe engagement is part of Westminster City Council's plan to procure a range of Housing Needs services for homeless vulnerable individuals, in alignment the homelessness strategy and commissioning plan. The procurement process will be conducted under the \"Light Touch Regime\" as outlined in section 9 Procurement Act 2023.\nThe purpose of this procurement is to commission Integrated Singles and Outreach Services as a multi-lot contract, with the goal of helping homeless and vulnerable individuals rebuild their lives and transition to sustainable long-term housing. The aim is to combine rough sleeping outreach and support for singles through an integrated service offer to ensure prevention and equity of offer is at the heart and we would like to hear from organisations on how we might be able to achieve this goal.\nThis prior information notice is not the start of a procurement process and interested provider organisations should note it is neither the intention nor purpose of the engagement events or consultation questionnaire to confer any advantage to participants regarding any future procurement process.\nPlease note the estimated tender value will be published at a later date.",
    "communication": {
      "futureNoticeDate": "2025-10-14T23:59:59+01:00"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PJVD-6261-BPPJ",
      "name": "Westminster City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1E 6QP",
        "countryName": "United Kingdom",
        "streetAddress": "64 Victoria Street"
      },
      "details": {
        "url": "https://www.westminster.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PJVD-6261-BPPJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Sonya Edwards",
        "email": "sedwards@westminster.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "057257-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/057257-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-09-17T11:37:43+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-29T23:59:59+01:00",
        "description": "The date of the market engagement event will be Monday 29th September 2025 at 13:00-15:00, this will be an in-person event held at Westminster City Council, 64 Victoria Street, London, SW1E 6QP. Please arrive at reception 15 minutes before the meeting start time.\nThe event will explore the commissioning of Integrated Singles and Outreach Services and is primarily aimed at existing and potential suppliers of these services. It will also explore the timescales for procurement, the implementation of the recently adapted Responsible Procurement policy and its impact on tenders.\nWe can also hold meetings with providers following the market engagement, please let us know if you would like a meeting arranged by contacting the email address below.\nTo request your attendance please register by emailing sedwards@westminster.gov.uk - by close of business 26/09/2025."
      }
    ]
  },
  "initiationType": "tender"
}