WCC - Direct Payments Service

Warwickshire County Council wish to commission a single provider for a countywide Direct Payments service. Direct Payments are monetary payments made to individuals who request to receive a payment to meet some or all of their eligible care and support needs. The service consists of Payroll and Managed Accounts, and Personal Assistants Recruitment and Employment Support Service. The Payroll and Managed Accounts service will enable customers to employ their own Personal Assistants either directly or via an agency. This will include provision of advice, information and support with all aspects of payroll, and will also include advice and guidance with regard to meeting pension auto-enrolment requirements. The Personal Assistants Recruitment and Employment Support Service is for customers who require support to identify, recruit and employ Personal Assistants successfully, and to provide ongoing employment related support. During the course of the contract period the range and scope of these services may be subject to modification and variation as necessary to meet the changing needs and requirements of the Council and the changing demands placed on the Council by its customers. These changes may include (but are not limited to) increases or decreases in funding, new initiatives, necessary additional services not identified at the time of tendering.