Water Meter Reading and Associated Services

{
  "id": "007146-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-04-07T17:40:52+01:00",
  "ocid": "ocds-h6vhtk-02a35b",
  "buyer": {
    "id": "GB-FTS-11466",
    "name": "AFFINITY WATER LIMITED"
  },
  "tender": {
    "id": "C-03624",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "Options described above.\nOption to extend up to 5 years"
        },
        "renewal": {
          "description": "Options to extend up to 5 years"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "1.1.\tThe Company requires the Supplier to undertaken meter reading for the Company's customers with the aim of minimising estimated readings.\n1.2.\tThe Company's objectives of providing an effective meter reading service are:\n1.2.1.\tTo provide accurate billing data to the Company's customers\n1.2.2.\tTo aid the Company in the reduction of complaints and customer contact\n1.2.3.\tTo improve customer perception\n1.2.4.\tTo increase receipt of positive customer feedback\n1.2.5.\tTo improve the Company's Customer Satisfaction score (CSAT) as further described in Appendix 3\n1.3.\tThe Services include:\n1.3.1.\tThe reading of AMR meters; manual meters external to the Company's customer and manual meters in the Company customer's premises;\n1.3.2.\tensuring that meters are read accurately and are checked for accuracy prior to the reads being returned to the Company;\n1.3.3.\tthe process of check reading meters previously read by the Supplier's own workforce;\n1.3.4.\tHalf yearly meter for household (HH) and non-housefold (NHH) in the Company's Central region, including AMR and manual meters;\n1.3.5.\tAd-hoc meter readings;\n1.3.6.\tCompliance with or betterment of the Company's redetermined meter reading schedule and billing schedule; \n1.3.7.\tAdditional half yearly reads on AMR meter only for the Company's Per Capital Consumption (PCC) trial;\n[Optional services - to be determined after tender stage of the tender process.]\n1.3.8.\tMonthly meter reads for HH and NHH meters in the Company's Central region, including AMR and manual meters; \n1.3.9.\tA mixture of monthly and half yearly reading schedules for the Company's South East and East regions for HH and NHH;\n1.3.10.\tQuarterly reading of those meters installed under the Company's Universal Metering Programme, which are 100% AMR meters in the Company's Central region.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH"
          },
          {
            "region": "UKJ"
          }
        ]
      }
    ],
    "title": "Water Meter Reading and Associated Services",
    "value": {
      "amount": 1000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "Water meter reading services including the reading of AMR meters, manual meters external to customers premises and internal meter readings.",
    "secondStage": {
      "successiveReduction": true
    },
    "tenderPeriod": {
      "endDate": "2021-05-07T17:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "65500000",
      "scheme": "CPV",
      "description": "Meter reading service"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "participationFees": [
      {
        "id": "1",
        "type": [
          "document"
        ]
      }
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://in-tendhost.co.uk/affinitywater/aspx/Home",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-11466",
      "name": "AFFINITY WATER LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Hatfield",
        "postalCode": "AL10 9EZ",
        "countryName": "United Kingdom",
        "streetAddress": "Tamblin Way"
      },
      "details": {
        "url": "http://www.affinitywater.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "legalName": "AFFINITY WATER LIMITED"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/affinitywater/aspx/Home",
        "name": "Kate Solomon",
        "email": "kate.solomon@affinitywater.co.uk",
        "telephone": "+44 7976599869"
      }
    },
    {
      "id": "GB-FTS-11467",
      "name": "Affinity Water Limited",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Hatfield",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Affinity Water Limited"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}