Warm Homes: local Grant - Customer Journey Support (Additional services)

Official notice

Authority: Staffordshire County Council (Local council)

Below threshold - without competition

Sectors: Architecture & Engineering (71) Delivery: West Midlands (UKG2)

Awarded value£167,320published contract · exc. VAT

Awarded 16 Dec 2025no call for competition

Awarded to Community Home Solutions Ltd

What is being bought

Published requirement description

The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC.

The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: West Midlands

71314300 Energy-efficiency consultancy services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 21 Jan 2026, 15:11 GMT
Last source update: 21 Jan 2026, 15:11 GMT
Authority reference: IA3833
FTS notice number: 2026/S 000-005395
Latest notice: Contract details notice (UK7)
Delivery area: West Midlands (UKG2)
Official registry OCID: ocds-h6vhtk-060b56 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
21 Jan 2026, 15:11 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £167,3201 contract exc. VAT

Contracts signed 1latest 16 Dec 2025

Awarded to	Value	Date	Status
Community Home Solutions Ltd	£167,320 †	—	Awarded

Contracts

Warm Homes: local Grant - Customer Journey Support (Additional services) · Community Home Solutions Ltd
Signed
16 Dec 2025
Value
£167,320
Period
16 Dec 2025 – 31 Mar 2028
Status
active

Contracting authority & participating public bodies

Staffordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZDG-2995-QQMD 1 Staffordshire Place, Tipping Street,, Stafford, West Midlands, ST16 2DHContact email

Bidders & participating suppliers

1 commercial party on the notice

COMMUNITY HOME SOLUTIONS LIMITEDAwarded supplierGB-COH: 12949477GB-PPON: PMQR-3825-DLPD Oaktree House 2 Phoenix Place, Nottingham, East Midlands, NG8 6BAContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender21 Jan 2026, 15:11 GMT