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Official procurement procedure

Warm Homes: local Grant - Customer Journey Support (Additional services)

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Staffordshire County Council: "Warm Homes: local Grant - Customer Journey Support (Additional services)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityStaffordshire County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Staffordshire County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Staffordshire County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
26.4Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
J M W SYSTEMS LIMITEDTop vendor: 52.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 206 active published awards; 14 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
J M W SYSTEMS LIMITED1 win£775,000
PEOPLEPLUS GROUP LIMITED1 win£412,000
ENVIRO SKIP HIRE LTD1 win£295,000
Procedure terms
Contracting AuthorityStaffordshire County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 Jan 2026, 15:11 GMT
Last source update21 Jan 2026, 15:11 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-060b56
What is being bought
The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).
What changed
From the official release history
  1. Status changed to complete
    21 Jan 2026, 15:11 GMT
  2. Official notice release published
    21 Jan 2026, 15:11 GMT
  3. Buyer information updated
    21 Jan 2026, 15:11 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    21 Jan 2026, 15:11 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 16 Dec 2025, 00:00 GMT · £167,320
Commercial outcome and competition
Awards
COMMUNITY HOME SOLUTIONS LIMITED
Not published · Not published · active
Contracts
Warm Homes: local Grant - Customer Journey Support (Additional services)
£167,320 · signed 16 Dec 2025, 00:00 GMT · active
Contract period: 16 Dec 2025, 00:00 GMT — 31 Mar 2028, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Staffordshire County Council

Contracting authority GB-PPON-PZDG-2995-QQMD
View buyer profile

  • Staffordshire County Council
    buyer

    GB-PPON: PZDG-2995-QQMD
    1 Staffordshire Place, Tipping Street,, Stafford, UKG24, ST16 2DH, GB
    laura.kendall@staffordshire.gov.uk

  • COMMUNITY HOME SOLUTIONS LIMITED
    supplier

    GB-COH: 12949477 · GB-PPON: PMQR-3825-DLPD
    Oaktree House 2 Phoenix Place, Nottingham, UKF14, NG8 6BA, GB
    info@communityhomesolutions.co.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published