Find a TenderAwardedContract details notice

Published 14 Apr 2025, 13:21 BST

Official UK procurement notice

Waking Watch Service · UK public procurement notice

Authority: Gentoo Group Limited (Public body)

Framework agreementBelow threshold - limited competition

Sectors: Administration, defence and social security services (75)Business Services & Consultancy (79) Delivery: North East (UKC)

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Awarded 27 Mar 2025

What is being bought

Published requirement description

Gentoo Group invites Potential Suppliers to provide a submission as per this Tender to establish a Contract for Waking Watch within Gentoo Group properties. The successful Supplier(s) will be expected to conduct the Services provided through this Contract to domestic properties, consisting of mostly high-rise properties and any other building owned and/or managed by Gentoo Group.

The procurement pack comprises of the following documents:

ITT & SPECIFICATION - Waking Watch Service
Appendix 1 T&Cs - provision of SERVICES AND supply of GOODS FINAL
Appendix 3 - Commercial Schedule Waking Watch Services
Appendix 4 - Whistleblowing Policy
Appendix 6 - KPI's and Thresholds
Appendix 8 - Quality Questions Template
FSG 009.2 - Waking watch guidance for residential buildings v1.0
Safeguarding Commitment
Annex 7 - Data Sharing Agreement
Gentoo Core Information

How this framework works

From the published notice

Type: Closed framework
Call-offs: call-offs are awarded directly to appointed suppliers, without further competition
Supplier levy on call-offs (max %): n/a

Published description of the framework

Ranked Framework

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

75250000 Fire-brigade and rescue services 79710000 Security services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

What this means for your bid

“Waking Watch Service” is a framework: the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 14 Apr 2025, 13:21 BST
Last source update: 14 Apr 2025, 13:21 BST
Authority reference: 684
FTS notice number: 2025/S 000-014950
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC)
Official registry OCID: ocds-h6vhtk-05027b Find a Tender

How it was run

Official notice

Appointment period ends: —
Supplier levy on call-offs (max %): call-off levy · n/a

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
14 Apr 2025, 13:21 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 3admitted to the panel · see the list ↓

Contracts signed 1latest 27 Mar 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Waking Watch
Signed
27 Mar 2025
Value
£200,000 inc. VAT
Period
1 May 2025 – 1 May 2027 · up to 1 May 2029 with extensions
Status
active
Extensions
2 x 12 month extensions available

Contracting authority & participating public bodies

Gentoo Group

Contracting authorityPublic undertaking GB-COH: RS007302 Emperor House, 2 Emperor Way, Sunderland, North East, SR3 3XRContact name, email

Framework contractors & participating bidders

3 commercial parties on the notice

Fire & Evacuation Services LtdFramework contractor 3 Fardene Street, Silsden, Keighley, Gloucestershire, Yorkshire & Humber, BD20 9LQContact email
SSG Support Services Group LTDFramework contractor Unit 5 Stanton Gate, Romford, Essex, London, RM7 7HLContact email
Secure FM LtdFramework contractor 128 City road, London, London, EC1V 2NXContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender14 Apr 2025, 13:21 BST