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AwardedFind a Tender · award

Vivid 2025 Transformation Programme

Buyer: VIVID →

BuyerVIVID
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Aug 2024

What is being bought

To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs.

Delivery location

UKJ

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs.

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer36 median · 6.7 average (3 of 3 with a bid count)1 average (3 of 3 with named award suppliers)Not published
Delivery region: UKJ4351 median · 15.4 average (175 of 435 with a bid count)3.4 average (207 of 435 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis VTN gives notice that VIVID is entering into a contract with TechLabs for the provision of IT services to deploy a Housing Management and CRM Solution for Phase 2 of VIVID's 2025 Transformation Programme (the "Contract"). The estimated value of the Contract is £2,300,000. A procurement procedure is not required on the basis that the award of the Contract is permitted under the negotiated procedure without prior publication (regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015) on the basis the Contract can only be performed by TechLabs as competition is absent for technical reasons. TechLabs has specific know-how and intellectual property of its iProperty Cloud Solution that is relevant and essential to the effective delivery of Phase 2 (i.e. it has know-how and product knowledge of the services provided under Phase 1 of the Transformation Programme which is essential for the delivery of the services to be provided under Phase 2, 1 which mean is it the only economic operator capable of delivering the Contract using the iProperty Cloud Solution). VIVID has considered alternative options, and does not consider that there is a provider who is able to deliver Phase 2 in a way that is compatible with the solution provided under Phase 1. Of note, the services delivered under the Contract for Phase 2 are required to be compatible with the solutions already provided under Phase 1 of the Transformation Programme, and, in light of the above, there are interoperability requirements that can only be met by TechLabs. Additionally, as the Programme moves forward, it is essential for VIVID to ensure that we have appointed a service provider with specific knowledge of the Programme, the iProperty Cloud Solution and the operational requirements delivered under Phase 1. TechLabs' previous involvement under Phase 1 means that it has unique knowledge about the Programme and the operational requirements of Phase 1 which are essential for the successful delivery of Phase 2.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

025151-2024-DN701467-1

Statusactive

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04893b
Latest release ID025151-2024
Latest release timestampFri Aug 09 2024 08:17:09 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsNegotiated without publication of a contract notice
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release5

Notice history

DateEventReference
9 Aug 2024award, contract025151-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
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  "tag": [
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  ],
  "bids": {
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      {
        "id": "3",
        "value": 2300000,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2300000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 2300000,
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        "currency": "GBP"
      },
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      }
    ]
  },
  "date": "2024-08-09T09:17:09+01:00",
  "ocid": "ocds-h6vhtk-04893b",
  "buyer": {
    "id": "GB-FTS-10418",
    "name": "VIVID"
  },
  "awards": [
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      "id": "025151-2024-DN701467-1",
      "status": "active",
      "suppliers": [
        {
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          "name": "Techlabs London Ltd"
        }
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  ],
  "tender": {
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      {
        "id": "1",
        "hasOptions": false,
        "description": "To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs."
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
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    ],
    "title": "Vivid 2025 Transformation Programme",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs.",
    "reviewDetails": "The Contracting Authority will conduct itself in accordance with the Public Contracts Regulations 2015.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "This VTN gives notice that VIVID is entering into a contract with TechLabs for the provision of IT services to deploy a Housing Management and CRM Solution for Phase 2 of VIVID's 2025 Transformation Programme (the \"Contract\"). The estimated value of the Contract is £2,300,000. A procurement procedure is not required on the basis that the award of the Contract is permitted under the negotiated procedure without prior publication (regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015) on the basis the Contract can only be performed by TechLabs as competition is absent for technical reasons.\nTechLabs has specific know-how and intellectual property of its iProperty Cloud Solution that is relevant and essential to the effective delivery of Phase 2 (i.e. it has know-how and product knowledge of the services provided under Phase 1 of the Transformation Programme which is essential for the delivery of the services to be provided under Phase 2, 1 which mean is it the only economic operator capable of delivering the Contract using the iProperty Cloud Solution).\nVIVID has considered alternative options, and does not consider that there is a provider who is able to deliver Phase 2 in a way that is compatible with the solution provided under Phase 1.\nOf note, the services delivered under the Contract for Phase 2 are required to be compatible with the solutions already provided under Phase 1 of the Transformation Programme, and, in light of the above, there are interoperability requirements that can only be met by TechLabs. Additionally, as the Programme moves forward, it is essential for VIVID to ensure that we have appointed a service provider with specific knowledge of the Programme, the iProperty Cloud Solution and the operational requirements delivered under Phase 1. TechLabs' previous involvement under Phase 1 means that it has unique knowledge about the Programme and the operational requirements of Phase 1 which are essential for the successful delivery of Phase 2.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-10418",
      "name": "VIVID",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Portsmouth",
        "postalCode": "PO2 8HB",
        "countryName": "United Kingdom",
        "streetAddress": "Peninsular House, Wharf Road"
      },
      "details": {
        "url": "http://www.vividhomes.co.uk",
        "buyerProfile": "http://www.vividhomes.co.uk",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "VIVID"
      },
      "contactPoint": {
        "name": "Mr Simon Newby",
        "email": "Simon.Newby@vividhomes.co.uk",
        "telephone": "+44 1252368680"
      }
    },
    {
      "id": "GB-FTS-121101",
      "name": "Techlabs London Ltd",
      "roles": [
        "supplier"
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      "address": {
        "region": "UKJ",
        "locality": "High Wycombe",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Techlabs London Ltd"
      }
    },
    {
      "id": "GB-FTS-495",
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court"
      }
    },
    {
      "id": "GB-FTS-136",
      "name": "High Court of England and Wales",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    },
    {
      "id": "GB-FTS-569",
      "name": "Cabinet Office",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Cabinet Office"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "025151-2024-DN701467-1",
      "status": "active",
      "awardID": "025151-2024-DN701467-1",
      "dateSigned": "2024-05-07T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
9 Aug 2024 · 025151-2024 · award, contract
{
  "id": "025151-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
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        "id": "3",
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        "measure": "lowestValidBidValue",
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        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2300000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
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      {
        "id": "1",
        "value": 2300000,
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      {
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        "currency": "GBP"
      }
    ]
  },
  "date": "2024-08-09T09:17:09+01:00",
  "ocid": "ocds-h6vhtk-04893b",
  "buyer": {
    "id": "GB-FTS-10418",
    "name": "VIVID"
  },
  "awards": [
    {
      "id": "025151-2024-DN701467-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-121101",
          "name": "Techlabs London Ltd"
        }
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    "id": "DN701467",
    "lots": [
      {
        "id": "1",
        "hasOptions": false,
        "description": "To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
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      }
    ],
    "title": "Vivid 2025 Transformation Programme",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To build and deploy Phase 2 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Repairs, Grounds and Estates, Voids, Lettings, Scheduling, Compliance and Asset Management. The implementation includes extensions to Online Account, chat and WhatsApp journeys, plus integration to Capita Open Housing, Capita Open Accounts, Azure Synapse for Data Management and third party systems for Compliance, Diagnostics and Scheduling. Techlabs will provide the resources to Build, Test and Deploy the iProperty Cloud solution for Vivid including a short period of Hypercare after go-live. Techlabs are a Cloud Solution Provider for Microsoft, in addition to the implementation of iProperty Cloud we procure our MS Dynamics licences via Techlabs.",
    "reviewDetails": "The Contracting Authority will conduct itself in accordance with the Public Contracts Regulations 2015.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "This VTN gives notice that VIVID is entering into a contract with TechLabs for the provision of IT services to deploy a Housing Management and CRM Solution for Phase 2 of VIVID's 2025 Transformation Programme (the \"Contract\"). The estimated value of the Contract is £2,300,000. A procurement procedure is not required on the basis that the award of the Contract is permitted under the negotiated procedure without prior publication (regulation 32(2)(b)(ii) of the Public Contracts Regulations 2015) on the basis the Contract can only be performed by TechLabs as competition is absent for technical reasons.\nTechLabs has specific know-how and intellectual property of its iProperty Cloud Solution that is relevant and essential to the effective delivery of Phase 2 (i.e. it has know-how and product knowledge of the services provided under Phase 1 of the Transformation Programme which is essential for the delivery of the services to be provided under Phase 2, 1 which mean is it the only economic operator capable of delivering the Contract using the iProperty Cloud Solution).\nVIVID has considered alternative options, and does not consider that there is a provider who is able to deliver Phase 2 in a way that is compatible with the solution provided under Phase 1.\nOf note, the services delivered under the Contract for Phase 2 are required to be compatible with the solutions already provided under Phase 1 of the Transformation Programme, and, in light of the above, there are interoperability requirements that can only be met by TechLabs. Additionally, as the Programme moves forward, it is essential for VIVID to ensure that we have appointed a service provider with specific knowledge of the Programme, the iProperty Cloud Solution and the operational requirements delivered under Phase 1. TechLabs' previous involvement under Phase 1 means that it has unique knowledge about the Programme and the operational requirements of Phase 1 which are essential for the successful delivery of Phase 2.",
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        "locality": "Portsmouth",
        "postalCode": "PO2 8HB",
        "countryName": "United Kingdom",
        "streetAddress": "Peninsular House, Wharf Road"
      },
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        "buyerProfile": "http://www.vividhomes.co.uk",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
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            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "VIVID"
      },
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        "name": "Mr Simon Newby",
        "email": "Simon.Newby@vividhomes.co.uk",
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      }
    },
    {
      "id": "GB-FTS-121101",
      "name": "Techlabs London Ltd",
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        "region": "UKJ",
        "locality": "High Wycombe",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Techlabs London Ltd"
      }
    },
    {
      "id": "GB-FTS-495",
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court"
      }
    },
    {
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      ],
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        "locality": "London",
        "countryName": "United Kingdom"
      },
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        "legalName": "High Court of England and Wales"
      }
    },
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      ],
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  ],
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}