Official UK procurement notice
UX Layer/PRO/OPEN/2021 · UK public procurement notice
Authority: OPEN UNIVERSITY(THE) (Education)
What is being bought
Published requirement descriptionThe tender was for a UX Layer to allow us to create a seamless student journey from Enquirer through to graduation. Our vision is to create a seamless, connected, optimised and personalised journey, that is automated wherever possible. To do this we want to combine our different websites and services to create one continuous, easy to use student journey. To reach this end goal, we require a UX layer capable of delivering our mixed media content. This will be a cloud-based solution (SaaS). It will be hosted in the cloud and consistent with OU policies around architecture and security. The solution should provide a safe and secure platform for students and OU staff to use and collaborate and be able to publish information from a headless content store. The OU is only purchasing the software and implementation services are not required. The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total.
CPV: Internet browsing software package · Software package and information systems · Web page editing software package
The lotProcurement structure
single lot · value publishedLot #1Software - A personalised, front end UX layer that is consistent throughout the…AwardedRenewalPublished value£24,000,000
Software - A personalised, front end UX layer that is consistent throughout the student’s journey and is a cloud-based solution. This will be a cloud-based solution. It will be hosted in the cloud and consistent with OU policies around architecture and security. The solution must allow for content targeting for different student types like prospective students, following into full students, apprentices through to Alumni, continuing students etc. The solution will need to respond to the type of student and where are they on their journey to display personalised content and study tips.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- as set out in the tender: 80%
- as set out in the tender documents: 20%
Published award criteria (2)
- as set out in the tender: 80
- as set out in the tender documents: 20
- Suitability
As set out in the ITT
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 8 Sept 2021, 16:41 BST
- Last source update
- 9 May 2022, 15:23 BST
- Award evaluation window
- 12 Oct 2021 – …
- Authority reference
OUPA10720- FTS notice number
2022/S 000-012022- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02de9eFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total at its discretion. License volumes may vary up or down over the term of the contract and additional modules offered or introduced by the supplier in the future may be purchased as part of this contract following the initial implementation. Any additional purchases relating to this solution will be made with the successful supplier under this contract to ensure technical compatibility, consistency and continuation of supplier support. There is no restriction on the spend value of additional purchases as this will be governed by the OU’s available budget. The total value published in this award notice is for the intial 5 year period only
How it was run
Official noticeTender documents are also served through a separate tool: https://in-tendhost.co.uk/openuniversity ↗
- Submission deadline
- 12 Oct 2021, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 12 Oct 2021, 12:15 BST
Timeline
12 Oct 2021 → 9 May 2022 · 3 dates- Submission deadline12 Oct 2021, 12:00 BST
- Bids opened12 Oct 2021, 12:15 BST
- Notice published9 May 2022, 15:23 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete9 May 2022, 15:23 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Salesforce UK Limited | £3,000,000 † | — | Awarded |
Contracts
UX Layer/PRO/OPEN/2021 · Salesforce UK Limited
- Signed
- 26 Apr 2022
- Value
- £3,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic · 2 from abroad | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- As aboveMediation body
Bidders & participating suppliers
1 commercial party on the notice- Salesforce UK LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria