User Services for Emergency Services Network (ESN)

CPV: Air-to-ground telecommunications services · Ancillary works for telecommunications · Billing system · Call centre · Collection agency services · Communications system maintenance services · Customer services · Data management services · Data network management and support services · Data transmission services · Draft plans (systems and integration) · General Mobile Radio Services/Family Radio Services (GMRS/FRS) · +30 more

Successive reduction

Candidates will be reduced successively across stages

Procedure method

Competitive dialogue

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Competitive procedure

GPA / WTO covered

Yes (GPA)

Recurring procurement

No (one-off requirement)

First published

4 Oct 2022, 17:29 BST

Last source update

14 Jan 2025, 17:12 GMT

Authority reference

C18116

FTS notice number

2025/S 000-001272

Classification (CPV)

Air-to-ground telecommunications servicesAncillary works for telecommunicationsBilling systemCall centreCollection agency servicesCommunications system maintenance servicesCustomer servicesData management servicesData network management and support servicesData transmission services

+32 more

Draft plans (systems and integration)General Mobile Radio Services/Family Radio Services (GMRS/FRS)

Delivery area

UK

Official registry OCID

ocds-h6vhtk-037300 Find a Tender

Publisher note: The initial term of the contract is [84.5 months] and runs until 31st December 2031. The Authority may (at its sole discretion) extend the initial term by one or more extension periods by giving the supplier at least sixty (60) Working Days' notice before the end of the initial term (up to a maximum of 2 years in two separate 12 month periods). The Authority may (at its sole discretion) extend the initial term by one or more extension periods by giving the supplier at least sixty (60) Working Days' (as defined in the regulations') notice before the end of the initial term or beyond (up to a maximum of 2 years in two separate 12 month periods) The Home Office as Contracting Authority intends to put in place contracts for the ESN for use by or on behalf of itself and other UK public sector bodies (The Scottish Ministers acting through the Scottish Government, Safer Communities Directorate , The Welsh Ministers acting through the Welsh Government) in England, Scotland, and Wales (and their statutory successors and organisations created as a result of re-organisation or organisational changes). However, the services shall also be available for use by all UK contracting authorities (as defined in the Regulations) with a public safety, crime prevention or security remit, including, but not limited to, Central Government Departments (in particular the Secretary of State for the Home Department, the Secretary of State for Health and Social Care, the Scottish Ministers acting through the Scottish Government, and the Welsh Ministers acting through the Welsh Government and their Agencies and Non Departmental Public Bodies (NDPBs) (a list of Government Departments, Agencies and NDPBs can be found at: Departments, agencies and public bodies - GOV.UK - GOV.UK (www.gov.uk) he services shall also be available to the following entities: NHS bodies (i.e. NHS England, NHS Trusts, NHS Foundation Trusts and other NHS organisations including NHS Scotland and its organisations and Special NHS Boards in Scotland) (lists of such Authorities and Trusts can be found at: NHS England » NHS provider directory NHS Wales health boards and trusts | GOV.WALES Organisations – Scotland's Health on the Web Local Authorities a list of such authorities can be found at: LOCAL AUTHORITY COUNCILS: England: County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link: A-Z of councils online | Local Government Association https://www.local.gov.uk/topics http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm Scotland: Administered across 32 Council areas. See link: Councils | COSLA Wales: Administered across 22 Council areas. See link: Find your local authority | GOV. WALES https://www.gov.im/categories/home-and- neighbourhood/local-authorities/local-authority-contacts/ All territorial and specialist police forces in England, Wales, and Scotland, including National Crime Agency, College of Policing and other law enforcement agencies, all Police and Crime Commissioners and Police Authorities in the UK, Fire and Rescue Services Find a police force | Police.uk (www.police.uk) List of UK fire and rescue services (nationalfirechiefs.org.uk) Structure of the UK Ambulance Services - aace.org.uk. In addition, the services may be made available to Category 1 Responders so "organisations identified as Category 1 or 2 responders under the Civil Contingencies Act (2004) which could include (transport operators, utility operators, and charities that interact with public safety bodies). Please note the following sections should be zero, however the current form does not allow for a zero entry: Number of tenders received from SMEs: (SME - as defined in Commission Recommendation 2003/361/EC)  Number of tenders received from tenderers from other EU Member States

Submission deadline

19 Jun 2023, 15:00 BST

Submission channel

{"electronicSubmission","written"}

Accepted languages

en

Participation fee

document

Bid validity

720 days from the deadline

• IBM United Kingdom LimitedAwarded supplier00122953 P.O. Box 41 North Harbour, Portsmouth Hampshire, Portsmouth, UK, PO6 3AU