Official UK procurement notice
UKG TELESTAFF CLOUD (SaaS)
Authority: West Midlands Fire and Rescue Authority (Police & fire)
What is being bought
Published requirement descriptionThis notice is to notify the market of an award of contract to UKG Techology Ltd for UKG Telestaff Cloud, an automated scheduling system to manage shift scheduling and provide notifications of shift availability to Firefighters.
The Authority implemented UKG Telestaff in 2023 and now has a requirement to renew the contract.
The contract is for a 3 year period commencing 20 February 2026.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Jan 2026, 09:14 GMT
- Last source update
- 19 Feb 2026, 17:26 GMT
- Authority reference
C5934- FTS notice number
2026/S 000-015458- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060ce8Find a Tender
- Why no open competition
- Additional Repeat Extension Partial Replacement
- Published justification
The Authority implemented UKG's Time & Attendance SaaS including Telestaff Cloud in 2023.
This contract is a renewal of the 2023 contract and
(a)a change in supplier would result in the Authority receiving services that are different from, or incompatible with, the existing services and
(b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.
How it was run
Official notice- Submission deadline
- —
Timeline
3 Feb 2026 → 19 Feb 2026 · 2 dates- Standstill ends260 days ago3 Feb 2026, 23:59 GMT
- Notice published245 days ago19 Feb 2026, 17:26 GMT
Notice history
4 events · 3 releases on Find a Tender · since 23 Jan 2026- Transparency notice published23 Jan 2026, 09:14 GMTUK5
- Contract award notice published23 Jan 2026, 10:09 GMTUK6
- Contract signature expected4 Feb 2026, 23:59 GMTscheduled
- Contract details notice published19 Feb 2026, 17:26 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Kronos Systems LtdUKG TELESTAFF CLOUD20 Feb 2026 – 19 Feb 2029 | £187,168 | 20 Jan 2026 | Awarded |
Contracts
UKG TELESTAFF CLOUD (SaaS) · Kronos Systems Ltd
- Signed
- 10 Feb 2026
- Value
- £187,168
- Period
- 20 Feb 2026 – 19 Feb 2029
- Status
- active
No agreed KPIs: The total contract value is below the requirement for setting and reporting key performance indicators.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- UKG TECHNOLOGY LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender