Official UK procurement notice
UK_2022_Professional Services Business Process Outsourcing
Authority: British Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe impact of the Covid-19 pandemic was felt by businesses across the globe. British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) were identified for this. These included the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services. Competitive dialogue route to procurement was followed to reach to a final selected bidder.
CPV: Administration services · Administrative services for business operations · Analysis services · Auditing services · Banking services · Billing system · Business analysis consultancy services · Business services: law, marketing, consulting, recruitment, printing and security · Compilation of financial statements services · Computer support and consultancy services · Computer support services · Contract administration services · +45 more
The lotProcurement structure
single lot · no lot value publishedLot #1The impact of the Covid-19 pandemic was felt by businesses across the globeAwardedRenewal
The impact of the Covid-19 pandemic was felt by businesses across the globe. The British Council was not immune to this impact and had to streamline processes, use more digital tools and introduce greater standardisation to be more efficient and effective. The British Council’s Strategy 2025 lays out these desired goals for the organisation by the year 2025. To enable this change, a Global Transformation Programme (GTP) is constituted which is touching all areas of the organisation in some shape or form. Professional Services (PS)Transformation is one of the workstreams within the Global Transformation Programme (GTP) and is a key enabler of this change for the organisation. The corporate functions of Finance, Human Resources, Digital and Technology (D&T), Procurement, Marketing and Estates are within the scope of the PS Transformation programme (others may be added subsequently). A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) were identified for this exercise, namely Human Resources (HR), Finance, Procurement, Digital and Technology (D&T). A two-stage Competitive Dialogue route to procurement was followed wherein all interested suppliers had to must complete a Supplier Questionnaire (SQ). A shortlist of successful pre-qualified suppliers were invited for a dialogue and subsequently to submit Initial Tenders. These were negotiated and on conclusion final tenders were requested from the bidders. Tenders were evaluated and a successful supplier was selected to proceed to Contract Award. Additional information: The total contract value including extensions is estimated to be £78.31m (a total of 7 years)
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Competitive dialogue
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 6 Dec 2021, 10:35 GMT
- Last source update
- 20 Oct 2023, 15:03 BST
- Authority reference
BC/02414- FTS notice number
2023/S 000-031071- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02fd58Find a Tender
Publisher note: If you are interested in bidding for this tender, please login at https://in-tendhost.co.uk/britishcouncil and register your company details and then follow the steps below.If you company is already registered, please log in and the follow the steps belowFrom the home screen, click on1. Log in2. Click on Tenders3. Click on Current Tenders4. In the search field input BC/02414 and press Enter5. Click on View Details6. Click on Express InterestOnce you express an interest you will have access to the following five documents1.Instructions to Bidders 2.Selection Questionnaire (SQ) 3.Ratio Analysis Form 4.SQ Part 3 Evaluation Guidance 5. Non-Disclosure Agreement (NDA) Bidders who want to participate in this process, will need to complete and submit a signed NDA.Please arrange for the confidentiality agreement to be signed by an authorised signatory of the Receiving Party on the fifth page and include that signatory’s full name and job title in the space provided. Please also ensure that the Receiving Party’s full legal name is included in the signature block and in the Parties section (along with the registered address and company number). The confidentiality agreement should not be dated on the front page at this time. Please return the signed NDA via In-Tend.Once the British Council has counter-signed the NDA, the British Council will give the Bidder access to the rest of the Procurement Documentation via In-Tend. This will include: 1.Detailed Scoping Document (DSD) 2.Activity Mapping Document 3.Market Engagement Summary Document 4.Draft Contract
How it was run
Official notice- Submission deadline
- 18 Jul 2022, 10:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 270 days from the deadline
Timeline
15 Mar 2022 → 20 Oct 2023 · 4 dates- Next notice expected15 Mar 2022
- Submission deadline18 Jul 2022, 10:00 BST
- Invitations to tender expected1 Sept 2022, 00:00 BST
- Notice published20 Oct 2023, 15:03 BST
Notice history
5 events · 3 releases on Find a Tender · since 8 Jun 2022- Status changed to active8 Jun 2022, 10:33 BST
- Procurement method changed8 Jun 2022, 10:33 BST
- Deadline published: 18 Jul 2022, 10:00 BST8 Jun 2022, 10:33 BST
- Buyer details updated8 Jun 2022, 10:33 BST
- Status changed to complete20 Oct 2023, 15:03 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TATA CONSULTANCY SERVICES LIMITED | £78,310,000 † | — | Awarded |
Contracts
Contract 031071-2023-1 · TATA CONSULTANCY SERVICES LIMITED
- Signed
- 29 Aug 2023
- Value
- £78,310,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic | 0 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- British CouncilContracting authorityBody governed by public law10
Dispute resolution & review bodies
- The High Court Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Tata Consultancy Services UK LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria