UHB CRM Solution - Market Engagement

Official notice

Authority: University Hospitals Birmingham NHS Foundation Trust (Central government)

Goods

Sectors: Software Packages & ERP (48) Delivery: West Midlands (UKG)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 29 Oct 2024from the planned procurement notice

What is being bought

Published requirement description

University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital Trusts in England and the West Midlands, serving a regional, national, and international population. It includes Birmingham Heartlands Hospital, Birmingham Chest Clinic, Good Hope Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital, and various Community Services. We also run several smaller satellite units, allowing people to be treated as close to home as possible. As an NHS organisation, UHB will see and treat more than 2.2 million people every year across our sites UHB currently employs over 25,000 members of staff and we are committed to investing in their development and their health and wellbeing.

CPV: Customer Relation Management software package

The lotProcurement structure

single lot · no lot value published

Lot #1This Prior Information Notice (PIN) outlines the requirements for a Customer…Planned

This Prior Information Notice (PIN) outlines the requirements for a Customer Relationship Management (CRM) solution to be implemented by Health Innovation West Midlands at University Hospitals Birmingham NHS Foundation Trust (UHB) located in Birmingham and Solihull, England. Requirements are further detailed within the Briefing Note document that can be found on the Atamis Procurement portal (see information listed below within additional information on how to access this).

Delivery: West Midlands

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 20 Aug 2024, 15:30 BST
Last source update: 20 Aug 2024, 15:30 BST
Authority reference: PROC.08.0714
FTS notice number: 2024/S 000-026523
Classification (CPV): Customer Relation Management software package
Delivery area: West Midlands (UKG)
Official registry OCID: ocds-h6vhtk-049234 Find a Tender

Publisher note: Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 16:00 on Tuesday17th September 2024. https://health-family.force.com/s/Welcome Please search for C302547 To View documents please register interest and then navigate "My Proposals and quotes"

How it was run

Official notice

Run through: portal not identified

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline: —

Timeline

20 Aug 2024 → 29 Oct 2024 · 2 dates

Notice published
20 Aug 2024, 15:30 BST
Tender notice expected
29 Oct 2024

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

University Hospitals Birmingham NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Queen Elizabeth Hospital Birmingham, Birmingham, West Midlands, B15 2GWContact name, email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.