Find a TenderAwarded
Published 16 Aug 2023, 14:45 BST

Official UK procurement notice

TV Licensing Postal Services

Official notice

Authority: The British Broadcasting Corporation (BBC)Broadcasting House·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£158,000,000exc. VAT7% above published estimate
Submissions closed 27 Sept 2023awarded 27 Mar 2024
Awarded to WHISTL UK LIMITED

What is being bought

Published requirement description

The BBC has a requirement for the provision of TV Licensing Postal Services.

Under the terms of the BBC Royal Charter. The BBC is responsible for the collection and

administration of the licence fee revenue throughout the UK, the Channel Islands and

the Isle of Man. The majority of TV Licensing letters are sent to unlicensed addresses to ensure all households and other premises are correctly licensed but TV Licensing also issues letters to direct debit customers in line with its statutory obligations under the

BACS Regulations.

CPV: Postal services

The lotProcurement structure

single lot · no lot value published
Lot #1The contract covers the delivery of all TV Licensing mailings as follows:AwardedRenewal

The contract covers the delivery of all TV Licensing mailings as follows:

  • the collection of mailings from the BBC's outsourced print production sites; and
  • the sorting and delivery of these items to Royal Mail in the most efficient and cost effective way possible to minimise Royal Mail charges for the BBC.

These mailings are essential for the BBC in managing the collection and administration of licence fee revenue. The majority of the mailings are;

  1. Mailings to unlicensed addresses for which no email address is available;
  2. Statutory obligations under the BACS Regulations to send mailings to direct debit customers regarding increases in the licence fee; and
  3. Mailings to customers who have not consented to email communications.
Delivery: UK
Extensions: The initial term of the contract will be for 36 months with an option to extend for up to two (2) occasions of one (1) year on each occasion. · The Contract duration includes a three (3) month transition / mobilisation period. The Contract will have an initial term of three (3) years from the Service Commencement date. The initial term may be extended at the BBC's discretion on up to two (2) occasions for a further period of one (1) year on each occasion.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Merit: 50%
  • price: 50%
Published award criteria (2)
  • Merit: 50
  • Price: 50
Conditions of participation1
  • Suitability

    Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

    Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer e-Tendering portal (this is only required once): 1.1 Go to bbc.bravosolution.co.uk ↗ 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Resp…

What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
16 Aug 2023, 14:45 BST
Last source update
8 May 2024, 09:55 BST
Award evaluation window
25 Sept 2023 – …
Authority reference
PROC 2022/83/CM TV Licensing Postal Services
FTS notice number
2024/S 000-014612
Classification (CPV)
Postal services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03f05c Find a Tender
Review and risk notes
Review procedure

As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
27 Sept 2023, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
25 Sept 2023, 11:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Sept 2023 → 8 May 2024 · 3 dates
  1. Bids opened
    25 Sept 2023, 11:00 BST
  2. Submission deadline
    27 Sept 2023, 14:00 BST
  3. Notice published
    8 May 2024, 09:55 BST

Notice history

3 events · 3 releases on Find a Tender · since 21 Sept 2023
  1. Deadline moved to 27 Sept 2023, 14:00 BST
    21 Sept 2023, 10:22 BST
    +2 days · was 25 Sept 2023, 11:00 BST
  2. Status changed to complete
    8 May 2024, 09:55 BST
  3. Buyer details updated
    8 May 2024, 09:55 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.225 Sept 202327 Sept 2023+2 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £169,000,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 27 Mar 2024
Awarded toValueDateStatus
WHISTL UK LIMITEDProvision of TVL Postal Services£169,000,000 †—Awarded

Contracts

  • Provision of TVL Postal Services · WHISTL UK LIMITED

    Signed
    27 Mar 2024
    Value
    £169,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

The British Broadcasting Corporation (BBC)Broadcasting House

Contracting authorityBody governed by public lawBroadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Business and Property Courts of England and Wales - TCCReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Whistl UK LimitedAwarded supplier Whistl UK Ltd, Network House Third Avenue, Marlow, Buckinghamshire, UK, SL7 1EYContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.