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Find a TenderAwardedContract details notice
Published 12 Nov 2025, 12:05 GMT

Official UK procurement notice

Travel Risk Management Services

Official notice

Authority: Coventry University (Education)

Framework agreement2 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Supporting and auxiliary transport services; travel agencies services (63) Delivery: West Midlands (UKG33)
Framework ceiling (notional)£300,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 8 Dec 2025awarded 23 Jan 2026
Awarded to Securewest International (Risk Management) Limited2 awards
Framework period 3 yrsends 15 Mar 2029 · up to 15 Mar 2031 with extensions · starts 16 Mar 2026

What is being bought2 lots · detail below

Published requirement description

Lot 1: Travel Safety System (Technology Platform & Incident Response)

Lot 1 encompasses the provision of a travel safety system, including a technology platform designed to monitor and manage travellers and travel incidents, alongside 24/7 traveller support and bespoke incident response protocols to support staff and students’ travellers.

Lot 2: Travel Risk Consultancy Services

Lot 2 covers travel risk advisory and consultancy services, including support for travel risk assessment for higher risk travel, travel risk policy support, staff and student training, and ongoing advice to support safe international travel and overseas operations at Coventry University Group.

To view and bid for Lot 1: www.delta-esourcing.com/respond/U4TH7D5B75 ↗

To view and bid for Lot 2: www.delta-esourcing.com/respond/5BH8B554RF ↗

CPV: Travel services

How this framework works

From the published notice
Bids received
9 bids on the busiest of 2 lots · 1 suppliers appointed
Framework period
3 yrs · up to 5 yrs from 16 Mar 2026

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1Travel Safety System (Technology Platform & Incident Response)AwardedRenewal 3 yrsSMEVCSEPublished value£240,000

The source published no individual description for this lot.

Contract period: 16 Mar 2026 – 15 Mar 2029 (3 yrs) · up to 15 Mar 2031 with extensionsValue: £240,000 exc. VAT · £288,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Two x 12 months extensions
63515000 Travel services
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Creditsafe check

Lot #2Travel Risk Consultancy ServicesAwardedRenewal 3 yrsSMEVCSEPublished value£60,000

The source published no individual description for this lot.

Contract period: 16 Mar 2026 – 15 Mar 2029 (3 yrs) · up to 15 Mar 2031 with extensionsValue: £60,000 exc. VAT · £72,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Two x one year extension
63515000 Travel services
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Creditsafe checks

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 65%Price: 35%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
  • “Travel Risk Management Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Nov 2025, 12:05 GMT
Last source update
3 Jun 2026, 15:07 BST
Award evaluation window
Submission end – 19 Jan 2026
Authority reference
PA-FRAM-1705-25-KM
FTS notice number
2025/S 000-073409
Latest notice
Contract details notice (UK7)
Classification (CPV)
Travel services
Delivery area
West Midlands (UKG33)
Official registry OCID
ocds-h6vhtk-05df79 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
8 Dec 2025, 12:00 GMT
Clarification deadline
5 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To view and bid for Lot 1: www.delta-esourcing.com/respond/U4TH7D5B75 ↗

To view and bid for Lot 2: www.delta-esourcing.com/respond/5BH8B554RF ↗

Timeline

12 Nov 2025 → 3 Jun 2026 · 9 dates
  1. Planning notice published344 days ago
    12 Nov 2025, 12:05 GMT
  2. Tender notice published343 days ago
    13 Nov 2025, 10:05 GMT
  3. Clarification questions by321 days ago
    5 Dec 2025, 12:00 GMT
  4. Admission / appointment period ends318 days ago · period end, not a bid countdown
    8 Dec 2025, 12:00 GMT
  5. Award decision expected by275 days ago
    19 Jan 2026, 23:59 GMT
  6. Assessment summaries sent272 days ago
    23 Jan 2026
  7. Standstill ends260 days ago
    3 Feb 2026, 23:59 GMT
  8. Contract starts220 days ago
    16 Mar 2026
  9. Latest notice published140 days ago
    3 Jun 2026, 15:07 BST

Notice history

9 events · 4 releases on Find a Tender · since 12 Nov 2025
  1. Preliminary market engagement notice published
    12 Nov 2025, 12:05 GMT
    UK2
  2. Tender notice published
    13 Nov 2025, 10:05 GMT
    UK4
  3. Status changed to active
    13 Nov 2025, 10:05 GMT
  4. Procurement method changed
    13 Nov 2025, 10:05 GMT
  5. Deadline published: 8 Dec 2025, 12:00 GMT
    13 Nov 2025, 10:05 GMT
  6. Contract award notice published
    23 Jan 2026, 19:05 GMT
    UK6
  7. Status changed to complete
    23 Jan 2026, 19:05 GMT
  8. Contract signature expected
    26 Feb 2026, 23:59 GMT
    scheduled
  9. Contract details notice published
    3 Jun 2026, 15:07 BST
    UK7
Routine re-releases (4)
  • 2025-11: 1 release · 12 Nov 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 14 awards · see the list ↓
Bids received 99 from SMEs · busiest of 2 lots
Contracts signed 2latest 26 Feb 2026
Awarded toValueDateStatus
Lot 1 · Travel Safety System (Technology Platform & Incident Response)1 award
Securewest International (Risk Management) Limited30 Mar 2026 – 29 Mar 2029 · up to 29 Mar 2031Extensions: Two x 12 months extensions£288,000 inc. VAT23 Jan 2026standstill to 3 Feb 2026Standstill
Lot 2 · Travel Risk Consultancy Services1 award
Securewest International (Risk Management) Limited30 Mar 2026 – 29 Mar 2029 · up to 29 Mar 2031Extensions: Two x one year extension£72,000 inc. VAT23 Jan 2026Awarded

Contracts

  • Contract 3

    Signed
    26 Feb 2026
    Value
    £288,000 inc. VAT
    Period
    30 Mar 2026 – 29 Mar 2029 · up to 29 Mar 2031 with extensions
    Status
    active
    Extensions
    Two x 12 months extensions

  • Contract 4

    Signed
    26 Feb 2026
    Value
    £72,000 inc. VAT
    Period
    30 Mar 2026 – 29 Mar 2029 · up to 29 Mar 2031 with extensions
    Status
    active
    Extensions
    Two x one year extension

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Travel Safety System (Technology Platform & Incident Response)6final-stage tenders60—
2 · Travel Risk Consultancy Services9final-stage tenders · 10 at stage one90—

Contracting authority & participating public bodies

Coventry University

Contracting authorityPublic authority - sub-central government GB-PPON: PMMH-2339-NMGH Priory Street, Coventry, West Midlands, CV1 5FBContact email

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure