Find a TenderAwarded
Published 29 Jul 2021, 22:45 BST

Official UK procurement notice

Travel Management · Kingston Upon Hull City Council (Jul 2021)

Official notice

Authority: Kingston Upon Hull City Council (Local council)·Consortium: 4 public authorities

Framework agreement4 lotsServicesRestricted procedureMax 4 lots per supplier
Framework ceiling (notional)£11,500,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 31 Aug 2021awarded 1 Mar 2023
Lots 4max 4 won per supplier

What is being bought4 lots · detail below

Published requirement description

Hull City Council has completed a direct award tender exercised through the CCS framework to appoint a supplier to deliver Travel Management services. The contract commenced on 01/03/2023 ending by 28/02/2025 with an optional extension period for 12 months. The anticipated spend is £196,500.00 per annum. The estimated value is given in good faith it should not be interpreted as an undertaking to purchase any goods, services or works to any particular value by the Authority and does not form part of the Contract.

CPV: Administrative healthcare services · Air transport services · Air-charter services · Business travel services · Event services · Health services · Hire of air transport equipment with crew · Hire of aircraft with crew · Hire of boats with crew · Hire of buses and coaches with driver · Hire of fixed-wing aircraft with crew · Hire of helicopters with crew · +28 more

How this framework works

From the published notice
Places
up to 8 suppliers · 7 bids on the busiest of 4 lots (0.9 per place) · 8 appointed (full)

Lots and requirements (4)Procurement structure

4 lots · all with a published value · win at most 4 of them · evaluation weights differ by lot
Lot #1Booking Solutions UK Points of Sale – Low TouchAwarded UK, Yorkshire & HumberPublished value£1,000,000,000
Lot #2Booking Solutions UK & Overseas Points of Sale - High TouchAwarded UKPublished value£5,000,000,000

Lot 2 is for the provision of Travel and Venue booking solutions from UK and Overseas points of sale.

The customer demographic for this Lot is to address the following requirements:

Customer(s) with premium requirements above Framework, online adoption under 90%. Considerable international volume.

The booking solutions delivered within this Lot are: Accommodation, Air, Ferry, Eurotunnel, Ground Transportation (including but not limited to Car Hire, Coach with driver, Taxis), Rail booking (UK, Europe & International) and supporting ancillary services (including but not limited to duty of care, Parking and Passenger tracking.

Optional Services: Air/Boat/Helicopter chartering, Crisis Management Services (Repatriation, Emergency Accommodation, MEDEVAC) Security & Risk Management services, Implants. Additional information: The initial duration of the framework is 3 years with an option to extend for up to one year.

Delivery: UK
Variant bids: not allowed
Lot #3Booking Solutions Specialist NeedsAwarded UKPublished value£3,000,000,000

Lot 3 is for provision of Travel and Venue Booking Solutions with specialist needs.

The customer demographic for this Lot is to address the following requirements from the Ministry of Defence (MOD):

Premium requirements above Framework, online adoption under 90%. Considerable international volume.

The booking solutions delivered within this Lot are: Accommodation, Air, Ferry, Eurotunnel, Ground Transportation (including but not limited to International Car Hire, Coach with driver, Taxis), Rail booking (UK, Europe & International) Group Accommodation, Crisis Management Services (Repatriation, Emergency Accommodation, MEDEVAC) and supporting ancillary services (including but not limited to duty of care, Parking and Passenger tracking. Additional information: The initial duration of the framework is 3 years with an option to extend for up to one year.

Delivery: UK
Variant bids: not allowed
Lot #4Booking Solutions Venues & EventsAwarded UKPublished value£2,500,000,000

Domestic and international Venue Find and Events booking solutions including find booked from UK points of sale.

Includes the booking of venues for exclusive use and group accommodation and booking of Virtual/Digital/Hybrid meetings & events. Additional information: The initial duration of the framework is 3 years with an option to extend for up to one year.

Delivery: UK
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: Bidders can only be awarded onto either Lot 1 or Lot 2, they cannot be awarded a place on both Lots. If a bidder is successful in both Lot 1 and Lot 2 they will be awarded a Framework contract based on their preference in the selection questionnaire. The maximum number of awards to a bidder would be either Lot 1 or 2, Lot 3 and Lot 4.
Conditions of participation1
  • Suitability

    Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.

What this means for your bid
  • Price carries 30–40 points depending on the lot; most lots put it at 40 points.
  • “Travel Management” is a framework: the contest is a place on its panel, up to 8 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
29 Jul 2021, 22:45 BST
Last source update
29 Jan 2025, 14:16 GMT
Award evaluation window
31 Aug 2021 – …
Authority reference
Joe/S - 25
FTS notice number
2025/S 000-002972
Classification (CPV)
Administrative healthcare servicesAir transport servicesAir-charter servicesBusiness travel servicesEvent servicesHealth servicesHire of air transport equipment with crewHire of aircraft with crewHire of boats with crewHire of buses and coaches with driver
+30 moreHire of fixed-wing aircraft with crewHire of helicopters with crew
Delivery area
UKYorkshire & Humber (UKE11)
Official registry OCID
ocds-h6vhtk-02ce68 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/85455b87-17b0-4907-9dea-c6d4072c5b40 1) Redacted Commercial Agreement; 2) Contract notice transparency information for the agreement 3) List of Successful Suppliers; 4) Customer list On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government- security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 4, two (2) suppliers were awarded a place as opposed to the one (1) place as was originally stated in the Contract Notice that was published on 30 July 2021.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
31 Aug 2021, 15:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
31 Aug 2021, 15:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

31 Aug 2021 → 29 Jan 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    31 Aug 2021, 15:00 BST
  2. Bids opened
    31 Aug 2021, 15:01 BST
  3. Notice published
    29 Jan 2025, 14:16 GMT

Notice history

5 events · 5 releases on Find a Tender · since 6 Jan 2022
  1. Status changed to complete
    6 Jan 2022, 22:45 GMT
  2. Procurement method changed
    31 Mar 2023, 12:15 BST
  3. Buyer details updated
    31 Mar 2023, 12:15 BST
  4. Buyer details updated
    31 Mar 2023, 12:42 BST
  5. Buyer details updated
    29 Jan 2025, 14:16 GMT
Routine re-releases (5)
  • 2022-01: 1 release · 6 Jan 2022
  • 2021-07: 1 release · 29 Jul 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 8admitted to the panel · see the list ↓
Bids received 7busiest of 4 lots
Contracts signed 10latest 1 Mar 2023

10 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £1,000,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Travel Management

    Signed
    1 Mar 2023
    Value
    £589,500
    Status
    active
  • Venue Hire Group Accommodation and Supporting Services

    Signed
    27 Feb 2023
    Value
    £22,000,000
    Status
    active
  • Travel and Accommodation 2023

    Signed
    27 Feb 2023
    Value
    £7,000,000
    Status
    active
  • Contract 000379-2022-1

    Signed
    14 Dec 2021
    Value
    ceiling above
    Status
    active
  • Contract 000379-2022-2

    Signed
    14 Dec 2021
    Value
    £2,500,000,000
    Status
    active
  • Contract 000379-2022-3

    Signed
    14 Dec 2021
    Value
    £3,000,000,000
    Status
    active
  • Contract 000379-2022-4

    Signed
    14 Dec 2021
    Value
    £2,500,000,000
    Status
    active
  • Contract 000379-2022-5

    Signed
    14 Dec 2021
    Value
    ceiling above
    Status
    active
  • Contract 000379-2022-6

    Signed
    14 Dec 2021
    Value
    ceiling above
    Status
    active
  • Contract 000379-2022-7

    Signed
    14 Dec 2021
    Value
    £5,000,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Booking Solutions UK Points of Sale – Low Touch5bids———
2 · Booking Solutions UK & Overseas Points of Sale - High Touch1bids———
3 · Booking Solutions Specialist Needs3bids———
4 · Booking Solutions Venues & Events7bids———

Contracting authority & participating public bodies

3 public bodies on the notice

Hull City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 168524345 The Guildhall, Alfred Gelder Street, Hull, Yorkshire & Humber, HU1 2AAContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

  • MOJReview body Leeds
  • Town ClerkReview body Hull

Framework contractors & participating bidders

10 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria