Official UK procurement notice
Travel Care Taxi Service · UK public procurement notice
Authority: London Borough of Hammersmith and Fulham (Local council)
What is being bought2 lots · detail below
Published requirement descriptionThe provision through a framework of travel care and support services for children and young people with special educational needs and children looked after, who primarily travel from home to school; and vulnerable adults who primarily travel from home to day care services, plus other locations as required. This procurement is comprised of 2 lots. Lot 1 for regular journeys and lot 2 for ad hoc journeys. Routes will be called off as and when required for varying durations as set out in the ITT.
CPV: Travel services
How this framework works
From the published notice- Bids received
- 19 bids on the busiest of 2 lots · 16 suppliers appointed
Lots and requirements (2)Procurement structure
2 lots · no lot values published · evaluation weights differ by lotLot #1Taxi provision Regular Journeys Lot 1Cancelled
For the provision of taxi services in the form of regular routes for a set period to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.
Lot #2Taxi provision Ad Hoc Journeys Lot 2Cancelled
For the provision of one-off taxi services to eligible children, young people and vulnerable adults in Hammersmith and Fulham including specially adapted vehicles for the carriage of wheelchairs. Some services will require the provision of travel care assistants, and some will not.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Taxi provision Regular Journeys Lot 1 | 60% | 40% | |
| 2 · Taxi provision Ad Hoc Journeys Lot 2 | 40% | 60% |
- Condition of participationno text publishedMinimum: All details are contained in the procurement tender pack on the e-procurement platform
- Price carries 40–60 points depending on the lot. Read the split per lot below.
- “Travel Care Taxi Service” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 15 Jan 2025, 16:24 GMT
- Last source update
- 12 Aug 2025, 11:40 BST
- Award evaluation window
- 17 Feb 2025 – …
- FTS notice number
2025/S 000-047951- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04d05bFind a Tender
- Performance terms
All details are contained in the procurement tender pack on the e-procurement platform
Publisher note: The travel services being procured are for vulnerable children, young people and adults’ resident in Hammersmith & Fulham. Service users may have disabilities and or mobility difficulties and some complex, as well as multiple needs. The services being procured are seen as critical by the Council in ensuring important access to education and day centres, service-user wellbeing and social inclusion. As such the Council expects high quality travel care and support to be delivered under the contract (s). Tenders can be submitted for one or both lots. Both lots are further split into categories of vehicles and whether or not a travel care assistant is required. The Council considers that the requirements of Transfer of Undertakings (Protection of Employment) Regulations 2006 may apply to some regular routes and a mini-competition will always be held in those circumstances. Where TUPE applies the successful contractor may be required to provide pension protection for ex-local authority staff. Lot 2 for ad hoc taxi provision will be subject to call off contracts as and when required by direct award to suppliers who are appointed to the framework, through a ranking process. The Council reserves the right to terminate the process at any time prior to award of contract. The Council does not bind itself to accept the lowest tender, or any tender received and reserves the right to call for new tenders should they consider this necessary. The Council shall not be liable for any costs or expenses incurred by any tenderer in connection with the completion and return of the information requested in this contract notice, or the completion or submission of any tender.
How it was run
Official notice- Appointment period ends
- 17 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 17 Feb 2025, 12:00 GMT
Timeline
17 Feb 2025 → 12 Aug 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown17 Feb 2025, 12:00 GMT
- Bids opened17 Feb 2025, 12:00 GMT
- Notice published12 Aug 2025, 11:40 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete12 Aug 2025, 11:40 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 047951-2025-1
- Signed
- 7 Aug 2025
- Value
- £3,200,000
- Status
- active
Taxi provision Regular Journeys Lot 1
- Signed
- 7 Aug 2025
- Value
- £16,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Taxi provision Regular Journeys Lot 1 | 19bids | — | — | — |
| 2 · Taxi provision Ad Hoc Journeys Lot 2 | 17bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts Of JusticeReview body
Framework contractors & participating bidders
16 commercial parties on the notice- Abbey Wood Station Minicabs LtdFramework contractor
- Airport Ontime LtdFramework contractor
- Brent Couriers LtdFramework contractor
- Clover Cars Services LtdFramework contractor
- Comcab (London) LtdFramework contractor
- Curo Transport LtdFramework contractor
- Exora International LtdFramework contractor
- GT GETTAXI (UK) LIMITEDFramework contractor
- HATS Group LtdFramework contractor
- Jimac Radio Cars LtdFramework contractor
Show 6 more suppliers
- London Hire Community Services LtdFramework contractor
- London VIP CarsFramework contractor
- Olimpicars LtdFramework contractor
- Premier Minicab Services LtdFramework contractor
- Speedy Radio Cars LtdFramework contractor
- Uber London LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.