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AwardedFind a Tender · award

Transparency Notice - Technical Support Services

Buyer: NETWORK RAIL INFRASTRUCTURE LIMITED →

BuyerNETWORK RAIL INFRASTRUCTURE LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published28 Aug 2026

What is being bought

Supply Chain Services, part of Route Services, have a requirement for Technical Support services from the original equipment manufacturers (OEMs) for Network Rail’s five plain line grinders and Network Rail’s milling train. The requirement covers both remote support and physical attendance to fix issues, plus relevant technical administration and software maintenance. The cost will only be incurred if the maintainer cannot use their own contract with the OEM for whatever reason.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeutilities
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Technical Support Services

Statusactive
Value£1,439,775
Contract periodFrom 1 Oct 2026 to 30 Sept 2031

Technical Support Services

Statusactive
Value£1,314,775
Contract periodFrom 1 Apr 2027 to 31 Mar 2032

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-069756
Latest release ID082049-2026
Latest release timestampFri Aug 28 2026 08:50:06 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release2
Contracts in latest release0
Parties in latest release3

Notice history

DateEventReference
28 Aug 2026award, contract082049-2026
13 May 2026award, contract043770-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
28 Aug 2026 · 082049-2026 · award, contract
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13 May 2026 · 043770-2026 · award, contract
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    }
  ],
  "tender": {
    "id": "45631",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "description": null
      }
    ],
    "title": "Transparency Notice - Technical Support Services",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Supply Chain Services, part of Route Services, have a requirement for Technical Support services from the original equipment manufacturers (OEMs) for Network Rail’s five plain line grinders and Network Rail’s milling train. The requirement covers both remote support and physical attendance to fix issues, plus relevant technical administration and software maintenance.  The cost will only be incurred if the maintainer cannot use their own contract with the OEM for whatever reason.",
    "riskDetails": "Scope of required technical support services maybe wider than described in the documents associated with the specific on track plant.  The required insurance/service levels/performance indicators may differ from those described in the documents depending on the nature of the call off requirements.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Section 41 - Schedule 5: Paragraph 5\nThe following conditions are met in relation to the public contract—\n(a)due to these particular suppliers having intellectual property rights or other exclusive rights, only that supplier can supply services or and\n(b)there are no reasonable alternatives to those services that would be able to comply with the requirements\nParagraph 6\nThe following conditions are met in relation to the public contract—\n(a)due to an absence of competition for technical reasons of being the original equipment manufacturer, only a particular supplier can supply the services required, and\n(b)there are no reasonable alternatives to those services\nParagraph 7\nThe public contract concerns the supply of services by the existing supplier which are intended as an extension to, or partial replacement of, existing services in circumstances where—\n(a)a change in supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing on track plant goods and services\n(b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance of the on track plant.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      },
      {
        "id": "singleSuppliersTechnicalReasons"
      },
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PNZN-9524-VCQJ",
      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
      "details": {
        "url": "https://www.networkrail.co.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PNZN-9524-VCQJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Garry Pyne",
        "email": "garry.pyne@networkrail.co.uk",
        "telephone": "+447720513389"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}