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Published 11 Oct 2023, 16:51 BST

Official UK procurement notice

Translation and interpretation (Spoken) & (Unspoken) services

Official notice

Authority: The North Yorkshire Council (Local council)

3 lotsServicesOpen procedure
Published estimate£998,000envelope for 3 lots
Submissions closed 10 Nov 2023awarded 23 Feb 2024
Awarded to Aa Global Language Services Ltd. +2 more3 awards
Contract term 5 yrsends 31 Mar 2029 · extension options published · starts 1 Apr 2024

What is being bought3 lots · detail below

Published requirement description

This procurement is for translation and interpretation (spoken) and (unspoken) services for North Yorkshire Council, the purpose of the services is to support and facilitate communication between the authority and clients or customers who require communication support through interpretation or translation.

CPV: Interpretation services · Translation services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£845,000 together) · evaluation weights differ by lot
Lot #1Spoken Interpretation and TranslationAwardedRenewal 5 yrsPublished value£790,000

Lot 1 is specific to spoken interpretation and translation. Services include; face to face interpretation, telephone and video interpretation and written translation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification

Contract period: 1 Apr 2024 – 31 Mar 2029 (5 yrs)
Delivery: North East, North West, Yorkshire & Humber · North Yorkshire
Extensions: Initial Term: 01/04/2024 – 31/03/2027 Option to extend 1: 01/04/2027 – 31/03/2028 Option to extend 2: 01/04/2028 – 31/03/2029Variant bids: not allowed
Lot #2Unspoken Interpretation and TranslationAwardedRenewal 5 yrsPublished value£35,000

Lot 2 is specific to unspoken interpretation and translation. Services include; BSL face to face interpretation and BSL video interpretation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification’

Contract period: 1 Apr 2024 – 31 Mar 2029 (5 yrs)
Delivery: North East, North West, Yorkshire & Humber · North Yorkshire
Extensions: Initial Term: 01/04/2024 – 31/03/2027 Option to extend 1: 01/04/2027 – 31/03/2028 Option to extend 2: 01/04/2028 – 31/03/2029Variant bids: not allowed
Lot #3Braille transcription and audioAwardedRenewal 5 yrsPublished value£20,000

Lot 3 is specific to braille transcription and audio. Further information can be found in Volume 1 The Specification

Contract period: 1 Apr 2024 – 31 Mar 2029 (5 yrs)
Extensions: Initial Term: 01/04/2024 – 31/03/2027 Option to extend 1: 01/04/2027 – 31/03/2028 Option to extend 2: 01/04/2028 – 31/03/2029Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
11 Oct 2023, 16:51 BST
Last source update
20 Mar 2024, 11:48 GMT
Award evaluation window
10 Nov 2023 – …
FTS notice number
2024/S 000-008982
Classification (CPV)
Interpretation servicesTranslation services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-040b2f Find a Tender
Review and risk notes
Review procedure

North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.

The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.

Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).

Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
10 Nov 2023, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
10 Nov 2023, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Nov 2023 → 1 Apr 2024 · 5 dates
  1. Submission deadline
    10 Nov 2023, 16:00 GMT
  2. Bids opened
    10 Nov 2023, 16:00 GMT
  3. Bids must remain valid until
    11 Jan 2024, 23:59 GMT
  4. Notice published
    20 Mar 2024, 11:48 GMT
  5. Contract starts
    1 Apr 2024, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    20 Mar 2024, 11:48 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £845,0003 contracts exc. VAT
Bids received 29
Contracts signed 3latest 23 Feb 2024
Awarded toValueDateStatus
Lot 1 · Spoken Interpretation and Translation1 award
Aa Global Language Services Ltd.SMETranslation and interpretation (Spoken) & (Unspoken) services - Spoken Interpretation and Translation——Awarded
Lot 2 · Unspoken Interpretation and Translation1 award
BID ServicesSMETranslation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation——Awarded
Lot 3 · Braille transcription and audio1 award
AaGlobal Language Services SMETranslation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation - Braille transcription and audio——Awarded

Contracts

  • Translation and interpretation (Spoken) & (Unspoken) services - Spoken Interpretation and Translation · Aa Global Language Services Ltd.SME

    Signed
    23 Feb 2024
    Value
    £790,000
    Period
    … – 31 Mar 2029
    Status
    active
  • Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation - Braille transcription and audio · AaGlobal Language Services SME

    Signed
    23 Feb 2024
    Value
    £20,000
    Period
    … – 31 Mar 2029
    Status
    active
  • Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation · BID ServicesSME

    Signed
    21 Feb 2024
    Value
    £35,000
    Period
    … – 31 Mar 2029
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Spoken Interpretation and Translation19bids · 19 electronic———
2 · Unspoken Interpretation and Translation8bids · 8 electronic———
3 · Braille transcription and audio2bids · 2 electronic———

Contracting authority & participating public bodies

The North Yorkshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 8867655 County Hall, Racecourse Lane,, Northallerton, Yorkshire & Humber, DL7 8ADContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and Wales Review body London
  • N/AMediation body N/A
  • The Royal Courts of JusticeReview contact point LondonContact phone

Bidders & participating suppliers

3 commercial parties on the notice
  • Aa Global Language Services Ltd.Awarded supplier781252236 Stonefield House, 16-20 King Edward Street , Kingston Upon Hull , Yorkshire & Humber, HU1 3SSContact email, phone
  • AaGlobal Language Services Awarded supplier781 2522 36 Stonefield House, 16-20 King Edward Street , Kingston Upon Hull , Yorkshire & Humber, HU1 3SSContact email, phone
  • Bid Services Awarded supplier884103624 Deaf Cultural Centre, Ladywood Road , Birmingham , Yorkshire & Humber, B16 8SZContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria