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Official procurement procedure

TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service

IT services: consulting
software development
Internet and support
+2 more
North West (UKD33)
Published value
£3,000,000
Submission deadline 25 Nov 2024, 14:00 GMT
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Transpennine Trains Limited: "TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service". Published status: active. Published value: £3,000,000. 2 published lots. Recorded submission deadline: 25 Nov 2024, 14:00 GMT. See the official notice for participation instructions.
Contracting AuthorityTranspennine Trains LimitedScope & CategoriesNot publishedSubmission Window
Closed
25 Nov 2024, 14:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£3,000,000
Bidder Intelligence · Authority Profile: Transpennine Trains Limited
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Transpennine Trains Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.7Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 7 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTranspennine Trains Limited
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published23 Oct 2024, 19:05 BST
Last source update23 Oct 2024, 19:05 BST
Recurring procurementNo
ClassificationIT services: consulting, software development, Internet and support, Sales or marketing software development services, Software package and information systems
Delivery area
North West (UKD33)
OCIDocds-h6vhtk-04b0ba
What is being bought
TPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.
What changed
From the official release history
  1. Published value updated to £3,000,000
    23 Oct 2024, 19:05 BST
  2. Status changed to active
    23 Oct 2024, 19:05 BST
  3. Official notice release published
    23 Oct 2024, 19:05 BST
  4. Submission deadline changed to 25 Nov 2024, 14:00 GMT
    23 Oct 2024, 19:05 BST
  5. Buyer information updated
    23 Oct 2024, 19:05 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #A
    Lot A – Data Platform including Implementation and Managed Service
    active
    Published value£2,200,000
    Data Solution – provide a data solution that meets the functional and non-functional requirements. Implementation – building and implementing the proposed data solution that will provide a Single Customer View. Managed Service – full management, maintenance, monitoring, enhancement of the data solution. o Data Strategy – lead in the development of the Single Customer View and Data Strategy that includes but is not limited to GDPR compliance, data management, data transformation and innovation. Data Projects – scoping and delivery of data projects to meet industry and TPT requirements, working effectively and efficiently with other agencies and suppliers to deliver the most appropriate and cost-effective solution. Additional information: Access code for Delta is X8VTB9P5YC
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #B
    Lot B – CRM Managed Service
    active
    Published value£800,000
    Managed Service - full management, maintenance, monitoring and enhancement of the current Salesforce Marketing Cloud “SFMC” CRM solution. Campaign Operations – lead on and support TPT with utilising SFMC for campaign operations. Training – lead on and provide training to enhance TPT knowledge aiding the team to become self-serve (with BAU) with the SFMC solution. Additional information: Access code for Delta is X8VTB9P5YC
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    23 Oct 2024, 19:05 BST
  2. Submission deadline
    25 Nov 2024, 14:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Transpennine Trains Limited

Contracting authority GB-FTS-91265
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published