Find a TenderAwarded
Published 25 Apr 2024, 19:05 BST

Official UK procurement notice

Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)

Official notice

Authority: Transpennine Trains Limited (Public body)·Consortium: 2 public authorities

2 lotsGoodsRestricted procedure
Published estimate£2,500,000total for 2 lots
Submissions closed 24 May 2024awarded 12 Feb 2025
Awarded to THE TICKET KEEPER LTD

What is being bought2 lots · detail below

Published requirement description

The provision of both Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS) at TransPennine Trains managed stations and trains.

CPV: Maintenance and repair of ticket-issuing machinery · Maintenance and repair of ticket-validation machinery · Ticket printers · Ticket-issuing machines · Ticket-validation machines · Transport tickets

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£5,000,000 together) · same evaluation weights on every lot
Lot #1(TOMs & MTIS) – Fully Managed ServiceCancelledRenewalPublished value£2,500,000

The procurement is for the provision of Software licenses with maintenance and support on all current MTIS and TOMS equipment. Additional information: There was no award under Lot 1 of the procurement

Delivery: North West · Manchester
Extensions: PT anticipate a three-year contract to match business plan horizons and give flexibility for industry reform, (with options to extend by a further two years).Variant bids: not allowed
Lot #2(TOMs & MTIS) – Full supply and support of software solution and mixture of hardware support only & hardware supply & support.AwardedRenewalPublished value£2,500,000

The procurement for full supply and support of software solution, mixture of hardware support only & hardware supply & support for MTIS and TOMS systems.

Delivery: North West · Manchester
Extensions: TPT anticipate a three-year contract to match business plan horizons and give flexibility for industry reform, (with options to extend by a further two years).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 52%Price: 38%Social value: 10%
Published sub-criteria (5)
  • Presentation and demonstration: 29%
  • Solution: 19%
  • Programme Plan: 4%
  • Price: 38%
  • Sustainability & Social Value: 10%
Published award criteria (5)
  • Presentation and demonstration: 29
  • Solution: 19
  • Programme Plan: 4
  • Sustainability & Social Value: 10
  • Price: 38
What this means for your bid
  • Price carries 38 of 100 points: a 10% discount moves about 3.8 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
25 Apr 2024, 19:05 BST
Last source update
28 Mar 2025, 14:05 GMT
Authority reference
TPT/TOMS & MTIS/SI24-25
FTS notice number
2025/S 000-011786
Classification (CPV)
Maintenance and repair of ticket-issuing machineryMaintenance and repair of ticket-validation machineryTicket printersTicket-issuing machinesTicket-validation machinesTransport tickets
Delivery area
North West (UKD33)
Official registry OCID
ocds-h6vhtk-045540 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=937378205 GO Reference: GO-2025328-PRO-29949315

How it was run

Official notice
Submission deadline
24 May 2024, 11:00 BST
Submission channel
{"written"}
Accepted languages
en

Timeline

24 May 2024 → 28 Mar 2025 · 2 dates
  1. Submission deadline
    24 May 2024, 11:00 BST
  2. Notice published
    28 Mar 2025, 14:05 GMT

Notice history

2 events · 2 releases on Find a Tender · since 28 Mar 2025
  1. Status changed to complete
    28 Mar 2025, 14:05 GMT
  2. Buyer details updated
    28 Mar 2025, 14:05 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 3
Contracts signed 1latest 12 Feb 2025

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · (TOMs & MTIS) – Full supply and support of software solution and mixture of hardware support only & hardware supply & support.3bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Transpennine Trains Limited

Contracting authorityPublic bodyRailway services Bridgewater House,, 58-60 Whitworth Street, Manchester, North West, M26 1UQContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • THE TICKET KEEPER LTDAwarded supplier08779935 Orchard Hey Rye Lane, Otford, Sevenoaks, Kent, North West, TN14 5JF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.