Find a TenderAwardedContract award notice
Published 25 Jul 2025, 10:05 BST

Official UK procurement notice

The Winter Palace at Hampton Court Palace - 2026-2028

Official notice

Authority: Historic Royal Palaces (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£1,401,000≈ £454k / year · £1,681,200 inc. VAT
Submissions closed 19 Aug 2025awarded 3 Dec 2025
Award (standstill) to JR Creative Ltd
Contract term 3 yrs 1 moends 1 Jan 2029 · starts 1 Dec 2025

What is being bought

Published requirement description

Please refer to attached documentation for a Brief, Specification and further details.

INVITATION TO TENDER DETAILS

THE WINTER PALACE – CHRISTMAS AT HAMPTON COURT PALACE 2026-2028

We are running a tender process with the intention of awarding a contract for the provision of a Creative Partner for Development and Production and are inviting suitably experienced / qualified organisations to tender.

This procurement will follow public procurement regulations (Procurement Act 2023) and will be a two-stage procurement.

Stage 1 – Expressions of Interest and Procurement Specific Questionnaire

Stage 2 – Invitation to Tender (shortlisted suppliers only)

Event Dates: Christmas period – 2026, 2027, 2028.

HRP’s requirements:

Historic Royal Palaces is tendering for a Creative Partner for Development and Production of our Christmas Experience at Hampton Court Palace (HCP).

We are looking to develop a new high-quality multi-generational event that will establish Hampton Court Palace as an essential component of visitors’ Christmas tradition.

Specifically, we are looking for a creative partner who can design and deliver all elements of this experience. Including but not limited to: decorative scheme, large scale 3D installations, interactive activities, live performance, digital/AV.

Please refer to the draft Specification of Requirements which is subject to update and revision for full details

Please ensure you have completed the full Procurement Specific Questionnaire as part of your stage 1 submission.

Budget: The value of the contract is estimated at £1,401,000 over 3 years.

Exclusion criteria:

Please refer to the Procurement Specific Questionnaire for our conditions of participation and qualifying questions.

Responses to Invitation to Tender:

All responses to the tender must be received by HRP by 15th August 2025 at 5.00pm and must be submitted electronically via our E-tendering system – Delta.

Suppliers can register here www.delta-esourcing.com/register/ ↗

Delta Registration:

Suppliers will need to register on Delta in order to participate in the tender process.

The Access Code for this tender box is P886U7972W

Should any Tenderer experience issues with registering or using the Delta service, please contact the Delta Helpdesk on 0800 923 9236.

Central Digital Platform Registration:

You must also register on the government’s Central Digital Platform www.gov.uk/find_tender ↗ (you only need to do this once). Instructions can be found within the attached documentation

Tender documents:

The tender process will be available through HRP’s e-tendering system, Delta e-Sourcing.

Tender documents will be made available to all on Delta.

Documents are planned to be issued on w/c 18th August 2025

For the avoidance of doubt HRP reserves the right to negotiate the contractual terms with any preferred supplier(s) or not to award a contract

To view this notice, please click here:

www.delta-esourcing.com/delta/viewNotice.html ↗

  • How the procedure runs: Two stage procurement

CPV: Event services

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 yrs 1 moSMEVCSEPublished value£1,401,000
Contract period: 1 Dec 2025 – 1 Jan 2029 (3 yrs 1 mo)Value: £1,401,000 exc. VAT · £1,681,200 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical Response 60-70%: 60%
  • Commercial Response 30-40%: 30%
  • Social Value 10%: 10%
Published award criteria (3)
  • Commercial Response 30-40%
  • Technical Response 60-70%
  • Social Value 10%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Jul 2025, 10:05 BST
Last source update
3 Dec 2025, 14:07 GMT
Award evaluation window
Submission end – 1 Nov 2025
Authority reference
HRP-7252
FTS notice number
2025/S 000-043015
Latest notice
Contract award notice (UK6)
Classification (CPV)
Event services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-056604 Find a Tender
How it runs

Two stage procurement

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
19 Aug 2025, 08:00 BST
Clarification deadline
26 Jul 2025, 18:15 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Jul 2025 → 12 Dec 2025 · 8 dates
  1. Tender notice published
    25 Jul 2025, 10:05 BST
  2. Clarification questions by
    26 Jul 2025, 18:15 BST
  3. Submission deadline
    19 Aug 2025, 08:00 BST
  4. Award decision expected by353 days ago
    1 Nov 2025, 23:59 GMT
  5. Contract starts324 days ago
    1 Dec 2025
  6. Assessment summaries sent322 days ago
    3 Dec 2025
  7. Latest notice published322 days ago
    3 Dec 2025, 14:07 GMT
  8. Standstill ends312 days ago
    12 Dec 2025, 23:59 GMT

Notice history

4 events · 2 releases on Find a Tender · since 25 Jul 2025
  1. Tender notice published
    25 Jul 2025, 10:05 BST
    UK4
  2. Contract award notice published
    3 Dec 2025, 14:07 GMT
    UK6
  3. Status changed to complete
    3 Dec 2025, 14:07 GMT
  4. Contract signature expected
    21 Dec 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,401,0001 award exc. VAT
Bids received 66 from SMEs
Awarded toValueDateStatus
JR Creative LtdSMEThe Winter Palace28 Dec 2025 – 1 Jan 2029£1,401,0003 Dec 2025standstill to 12 Dec 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders · 11 at stage one60—

Contracting authority & participating public bodies

Historic Royal Palaces

Contracting authorityPublic authority - sub-central government GB-PPON: PMHC-9885-MMJV Hampton Court Palace, East Molesey, London, KT8 9AUContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • JR Creative LtdAwarded supplierGB-COH: 11097337 C/O Stuart Mcbain Ltd (Accountants), Unit 14 Tower Street,, Brunswick Business Park,, Liverpool,, North West, L3 4BJContact name, email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender