The University of East London - Security Support Services

The University of East London (UEL), hereafter referred to as the Authority, wishes to secure the services of a single specialist Security Services Provider with the breadth of qualifications, skill and expertise needed to deliver a consistent, high quality Security Services to support the current, in-house security team across all its buildings and campuses in the following locations:

• Royal Albert Docks, Docklands Campus - Authority Way, London E16 2RD
• Stratford Campus – Water Lane, Stratford London, E15 4LZ
• University Square Stratford (USS) – 1 Salway Road, Stratford, London, E15 1NF

Typical requirements are, but not limited to:

• Security foot patrols, 24/7/365
• Static Guards
• Door management (Campus bar)
• Event support
• Ensure the safety and security of all on campuses 24 hours a day
• Provide advice and guidance to students, staff and visitors
• Provide basic First Aid
• Monitor campus-wide CCTV systems
• Monitor and respond to all alarms, intruder, fire, elevator and assistance alarms
• Provide a visible reassuring presence
• Work to deliver a positive student experience.

Previous spend for this service has been in the region of 200,000 per annum (though reduced in 2020 due to Covid). This is not a guarantee of the level of future spend or value for this call-off Contract.

The Authority is seeking to appoint a single Security Services Provider capable of obtaining qualified security staff on short notice across the estate. The Contract will be for an initial period of 3 years, extendable by a further 2 x 2-year periods, subject to acceptable performance and continued value for money being obtained.