TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution

Helpdesk and support services
Helpdesk services
IT services: consulting
+2 more
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Caerphilly County Borough Council: "The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCaerphilly County Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Caerphilly County Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Caerphilly County Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.9Bids / Report
21.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 291 active published awards; 289 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCaerphilly County Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published20 Feb 2023, 10:52 GMT
Last source update20 Feb 2023, 10:52 GMT
Recurring procurementNot published
ClassificationHelpdesk and support services, Helpdesk services, IT services: consulting, software development, Internet and support
Delivery area
UK
OCIDocds-h6vhtk-032761
What is being bought
The Council has awarded a contract for the Supply, Implementation, Licenses and ongoing Support and Maintenance from 20 February 2023 to 19 February 2026 with the option to extend for a further period of up to 36 months renewable on an annual basis. This is not a call for competition
What changed
From the official release history
  1. tender value changed
    20 Feb 2023, 10:52 GMT
  2. Status changed to complete
    20 Feb 2023, 10:52 GMT
  3. Official notice release published
    20 Feb 2023, 10:52 GMT
  4. Submission deadline changed to published date
    20 Feb 2023, 10:52 GMT
  5. Published value updated to £1,200,000
    29 Mar 2022, 12:46 BST
  6. Status changed to active
    29 Mar 2022, 12:46 BST
  7. Official notice release published
    29 Mar 2022, 12:46 BST
  8. Submission deadline changed to 28 Apr 2022, 12:00 BST
    29 Mar 2022, 12:46 BST
  9. Buyer information updated
    29 Mar 2022, 12:46 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Supply, Implementation, Licences and ongoing support & maintenance of a Help desk Solution
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    20 Feb 2023, 10:52 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 20 Feb 2023, 00:00 GMT · £131,566
Commercial outcome and competition
Awards
Hornbill Service Management
Not published · Not published · active
Contracts
Contract
£131,566 · signed 20 Feb 2023, 00:00 GMT · active
Bid statistics
bids: 6 (lot 1)
electronicBids: 6 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 6 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Caerphilly County Borough Council

Contracting authority GB-FTS-1559
View buyer profile

  • Caerphilly County Borough Council
    buyer

    Penallta House, Tredomen Park, Ystrad Mynach, Hengoed, UKL16, CF82 7PG
    Morrirl@caerphilly.gov.uk
    +44 1443863161

  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501

  • Hornbill Service Management
    supplier

    Apollo, Odyssey Business Park, West End Road, Ruislip, UKI7, HA46QD
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published