Official UK procurement notice
The supply and management of CCTV monitoring staff and OOH calls
Authority: Tunbridge Wells Borough Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionTunbridge Wells Borough Council (the Council) is looking to tender for the supply and the management of CCTV monitoring staff and OOH calls for Tunbridge Wells Borough Council (TWBC) and Tonbridge and Malling Borough Council (TMBC).
- The authority expects to re-tender this requirement around 1 Jun 2027, 23:59 BST.
CPV: Security services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,080,000
- Economic & financial standing
Please see tender documents
- Technical & professional ability
Please see tender documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Written Quality: 45%
- Interview - Quality: 5%
- Cost: 50%
Published award criteria (3)
- Cost
- Written Quality
- Interview - Quality
- Economic & financial standing
Please see tender documents
- Technical & professional ability
Please see tender documents
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Jun 2027
- First published
- 30 Jul 2025, 17:35 BST
- Last source update
- 27 Feb 2026, 15:35 GMT
- Award evaluation window
- Submission end – 23 Oct 2025
- Authority reference
DN784791- FTS notice number
2025/S 000-044497- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056995Find a Tender
- Risks
Description Of Risk - Local Government Reorganisation
Likelihood of Occurrence - High
Would this lead to potential modification of contract. If so, how?
Potential novation of contract
Description of Risk - Potential operational changes to contract.
Likelihood of Occurrence -Medium
Would this lead to potential modification of contract. If so, how? Contract may be modified to reflect operational changes.
How it was run
Official notice- Submission deadline
- 12 Sept 2025, 12:00 BST
- Clarification deadline
- 22 Aug 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenderers must register their interest through the Kent Business Portal (registration is free). Once registered you will be able to view and respond to the documents.
The web address to register is www.kentbusinessportal.org.uk ↗.
Timeline
30 Jul 2025 → 1 Jun 2026 · 8 dates- Tender notice published30 Jul 2025, 17:35 BST
- Clarification questions by22 Aug 2025, 12:00 BST
- Submission deadline12 Sept 2025, 12:00 BST
- Award decision expected by370 days ago23 Oct 2025, 23:59 BST
- Assessment summaries sent244 days ago27 Feb 2026
- Latest notice published244 days ago27 Feb 2026, 15:35 GMT
- Standstill ends232 days ago10 Mar 2026, 23:59 GMT
- Contract starts150 days ago1 Jun 2026, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 30 Jul 2025- Tender notice published30 Jul 2025, 17:35 BSTUK4
- Contract award notice published27 Feb 2026, 15:35 GMTUK6
- Status changed to complete27 Feb 2026, 15:35 GMT
- Contract signature expected16 Mar 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Enigma CCTV Ltd1 Jun 2026 – 31 May 2028 · up to 31 May 2030Extensions: Option of 2 annual extensions · Options: Option to include enabling and maintaining 24/7 CCTV monitoring for Tunbridge Wells only. | £1,324,274 inc. VAT | 27 Feb 2026standstill to 10 Mar 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 9 at stage one | 1 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Tonbridge & Malling Borough CouncilContracting authorityPublic authority - sub-central government
Bidders & participating suppliers
1 commercial party on the notice- ENIGMA CCTV LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Tenderers must register their interest through the Kent Business Portal (registration is free). Once registered you will be able to view and respond to the documents. The web address to register is https://www.kentbusinessportal.org.uk/.
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender