Lot 1
No lot description published.
Statuscomplete
AwardedFind a Tender · award
The Specialist Care Framework
View official notice ↗Official source
BuyerBorough of Telford & Wrekin
StatusAwarded
Deadline13 Jan 2026
Value£65,000,000
Published18 Mar 2026
What is being bought
Telford & Wrekin Council are looking to receive applications from Providers to join a multiprovider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations. We want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service. Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: - Learning disabilities - Autism - Mental Health - Acquired Brain Injury The value of the Framework will be shared across all Lots.
Lot details
Lot 2
No lot description published.
Statuscomplete
Lot 3
No lot description published.
Statuscomplete
Comparable-procurement analytics
No usable CPV category has been published, so a comparable market set cannot yet be built.
Procurement strategy & market signals
Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Awards
2
Statusactive
SupplierCreative Support Ltd
Value£65,000,000
Contract periodFrom 1 Apr 2026 to 31 Mar 2028
3
Statusactive
SupplierCreative Support Ltd
Value£65,000,000
Contract periodFrom 1 Apr 2026 to 31 Mar 2028
4
Statusactive
SupplierCreative Support Ltd
Value£65,000,000
Contract periodFrom 1 Apr 2026 to 31 Mar 2028
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-052220 |
|---|---|
| Latest release ID | 024570-2026 |
| Latest release timestamp | Wed Mar 18 2026 12:42:34 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/076559-2025 |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 3 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 3 |
| Contracts in latest release | 0 |
| Parties in latest release | 2 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 18 Mar 2026 | award, contract | 024570-2026 |
| 12 Mar 2026 | awardUpdate, contractUpdate | 022205-2026 |
| 25 Feb 2026 | award, contract | 016695-2026 |
| 24 Nov 2025 | tender | 076559-2025 |
| 17 Sept 2025 | planning | 057464-2025 |
| 23 May 2025 | planning | 026204-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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}Complete JSON history (6 releases)
18 Mar 2026 · 024570-2026 · award, contract
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}25 Feb 2026 · 016695-2026 · award, contract
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},
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},
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},
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{
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],
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},
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],
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"email": "Helen.Kell@perthyn.org.uk"
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{
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"email": "opportunities@potens-uk.com"
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{
"id": "GB-PPON-PZNT-7116-WQXL",
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"roles": [
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"tenderer"
],
"address": {
"region": "UKG39",
"country": "GB",
"locality": "Wolverhampton",
"postalCode": "WV1 4XB",
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"streetAddress": "Derwent House, Waterloo Road,"
},
"details": {
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"email": "ppoole@prayngel.co.uk"
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{
"id": "GB-PPON-PGGH-5972-QJHJ",
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],
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"email": "admin@quilcaregroup.org.uk"
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{
"id": "GB-PPON-PWXT-1327-TRQH",
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"postalCode": "TF2 9TX",
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"streetAddress": "6 Pearson Road, Central Park,"
},
"details": {
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"identifier": {
"id": "PWXT-1327-TRQH",
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},
"contactPoint": {
"email": "jsmith@supreme-homecare.com"
}
},
{
"id": "GB-PPON-PTZD-3462-NRDQ",
"name": "Swanton Care and Community",
"roles": [
"supplier",
"tenderer"
],
"address": {
"region": "UKG13",
"country": "GB",
"locality": "Coventry",
"postalCode": "CV3 4FJ",
"countryName": "United Kingdom",
"streetAddress": "Number Three, Siskin Drive, Middlemarch Business Park,"
},
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"email": "tenders@swantoncare.com"
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],
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"initiationType": "tender"
}24 Nov 2025 · 076559-2025 · tender
{
"id": "076559-2025",
"tag": [
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],
"date": "2025-11-24T15:01:13Z",
"ocid": "ocds-h6vhtk-052220",
"buyer": {
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"name": "Borough of Telford & Wrekin"
},
"tender": {
"id": "TWC001199",
"lots": [
{
"id": "1",
"title": "Living Well",
"value": {
"amount": 65000000,
"currency": "GBP",
"amountGross": 78000000
},
"status": "active",
"description": "Community Led support (including that delivered by partners in the Voluntary and Community Sector) \nLiving Well forms the basis of all Lots. \nThe principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. \nThis is not typically regulated provision and is provided to people with: \n●\tLearning disabilities\n●\tAutism\n●\tMental Health \n●\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
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"description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n•\tEvidence of service delivery standards and performance monitoring processes.\n•\tDetails of quality assurance frameworks and continuous improvement practices.\n•\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents."
},
{
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"numbers": [
{
"number": 2,
"weight": "order"
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],
"description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n•\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents."
}
]
},
"contractPeriod": {
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"startDate": "2026-04-01T00:00:00+01:00"
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},
{
"id": "2",
"title": "Regulated Community Support",
"value": {
"amount": 65000000,
"currency": "GBP",
"amountGross": 78000000
},
"status": "active",
"description": "For people with moderate level needs. \nThis includes regulated provision in relation to: \n•\tLearning disabilities\n•\tAutism \n•\tMental health \n•\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
"suitability": {
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"vcse": true
},
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},
{
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"type": "quality",
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"weight": "order"
}
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}
]
},
"contractPeriod": {
"endDate": "2028-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
}
},
{
"id": "3",
"title": "Specialist Complex Community Support",
"value": {
"amount": 65000000,
"currency": "GBP",
"amountGross": 78000000
},
"status": "active",
"description": "Support for people with high level support needs. \nThis includes provision for people with: \n•\tLearning disabilities\n•\tAutism \n•\tMental health \n•\tAcquired Brain Injury\n•\tOvernight support \nIn addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis.\nThe value of the Framework will be shared across all Lots.",
"suitability": {
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"vcse": true
},
"awardCriteria": {
"criteria": [
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"type": "quality",
"numbers": [
{
"number": 1,
"weight": "order"
}
],
"description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n•\tEvidence of service delivery standards and performance monitoring processes.\n•\tDetails of quality assurance frameworks and continuous improvement practices.\n•\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents."
},
{
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"type": "quality",
"numbers": [
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"number": 2,
"weight": "order"
}
],
"description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n•\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents."
}
]
},
"contractPeriod": {
"endDate": "2028-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
}
},
{
"id": "4",
"title": "Residential Services",
"value": {
"amount": 65000000,
"currency": "GBP",
"amountGross": 78000000
},
"status": "active",
"description": "For people requiring specialist Residential Services. \n●\tLearning disabilities\n●\tAutism \n●\tMental health \n●\tAcquired Brain Injury\nThe value of the Framework will be shared across all Lots.",
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "Quality Compliance",
"type": "quality",
"numbers": [
{
"number": 1,
"weight": "order"
}
],
"description": "The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes:\n•\tEvidence of service delivery standards and performance monitoring processes.\n•\tDetails of quality assurance frameworks and continuous improvement practices.\n•\tExamples of previous contracts where quality standards were met or exceeded.\nFor further information, please see Tender Documents."
},
{
"name": "Regulatory Compliance",
"type": "quality",
"numbers": [
{
"number": 2,
"weight": "order"
}
],
"description": "For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and Social Care Act 2008. This requirement ensures that all services delivered under these Lots meet statutory standards for safety, quality, and governance.\nEvidence Required:\n•\tA valid CQC registration certificate for the relevant regulated activities.\nApplicability:\nThis criterion applies only to Services where regulated activities (as defined by CQC) will be delivered. Bidders must clearly indicate compliance for these Services. Failure to provide evidence of CQC registration for applicable Services will result in disqualification from those Services.\nFor further information, please see Tender Documents."
}
]
},
"contractPeriod": {
"endDate": "2028-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
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"region": "UKG21",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
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"relatedLot": "2",
"deliveryAddresses": [
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"region": "UKG21",
"country": "GB",
"countryName": "United Kingdom"
}
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"additionalClassifications": [
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"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
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"relatedLot": "3",
"deliveryAddresses": [
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"region": "UKG21",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
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"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UKG21",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "The Specialist Care Framework",
"value": {
"amount": 65000000,
"currency": "GBP",
"amountGross": 78000000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "076559-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/076559-2025",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2025-11-24T15:01:13Z"
}
],
"procedure": {
"features": "This Procurement is being conducted by Telford & Wrekin Council (the Council) in accordance with the Procurement Act 2023 using the Competitive Flexible Procedure. \nThe Specialist Care Framework is a two-stage process and is run as a completely electronic process using the Authorities' eSourcing solution (In Tend). \nThe framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.\nWe intend to reopen the framework after six months and again after Year 1. \nFor further information, please see Tender Documents."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"recurrence": {
"dates": [
{
"startDate": "2026-05-24T23:59:59+01:00"
}
]
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"techniques": {
"frameworkAgreement": {
"type": "closed",
"method": "withReopeningCompetition",
"description": "The framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.\nWe intend to reopen the framework after six months and again after Year 1.\nThere are no limits on the number of providers that may join The Specialist Care Framework.\nTenderers who are unsuccessful in the first round of evaluations may resubmit when the Framework reopens. \nThe Tender Response Documents allows Tenderers to provide evidence of their capability to undertake the service(s) and also to address how the service itself will be provided.\nFor information regarding the Evaluation of Tenders, please see Tender Documents",
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},
"description": "Telford & Wrekin Council are looking to receive applications from Providers to join a multi-provider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations. \nWe want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service.\nThe services we intend to commission are intended for adults, but it is expected that providers, where appropriate have the correct registration to support young adults during transition and working in line with the Preparing for Adulthood (PfA) principles and support delivery of outcomes around employment and training, friendships, relationships and communities, independent living and good health.\nThe services will be split into 4 Lots covering increasing levels of need and complexity.",
"tenderPeriod": {
"endDate": "2026-01-13T12:00:00Z"
},
"contractTerms": {
"financialTerms": "For details of Payment Terms, please see Tender Documentation."
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"enquiryPeriod": {
"endDate": "2026-01-02T12:00:00Z"
},
"hasRecurrence": true,
"specialRegime": [
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],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
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],
"electronicSubmissionPolicy": "allowed"
},
"participationFees": [
{
"id": "ocds-h6vhtk-052220",
"type": [
"win"
],
"description": "For Further information, please see Tender Documents"
}
],
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "https://in-tendhost.co.uk/telford/aspx/home",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PHHD-5776-GZNN",
"name": "Borough of Telford & Wrekin",
"roles": [
"buyer"
],
"address": {
"region": "UKG21",
"country": "GB",
"locality": "Telford, Shropshire",
"postalCode": "TF3 4JA",
"countryName": "United Kingdom",
"streetAddress": "Darby House, Telford Town Centre, Lawn Central,"
},
"details": {
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}
]
},
"identifier": {
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"scheme": "GB-PPON"
},
"contactPoint": {
"email": "marketsustainability@telford.gov.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}17 Sept 2025 · 057464-2025 · planning
{
"id": "057464-2025",
"tag": [
"planning"
],
"date": "2025-09-17T16:12:36+01:00",
"ocid": "ocds-h6vhtk-052220",
"buyer": {
"id": "GB-PPON-PHHD-5776-GZNN",
"name": "Borough of Telford & Wrekin"
},
"tender": {
"id": "ocds-h6vhtk-052220",
"lots": [
{
"id": "1",
"status": "planned",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2028-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKG21",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Preliminary Market Engagement for the Specialist Care Framework.",
"status": "planned",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"description": "Telford & Wrekin Council are seeking to commission a range of services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs.\nServices will cover:\n•\tCommunity Led Support Services \n•\tRegulated Community Support Services \n•\tSpecialist Complex Community Support Services\n•\tResidential and Nursing Services",
"specialRegime": [
"lightTouch"
],
"mainProcurementCategory": "services"
},
"parties": [
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"id": "GB-PPON-PHHD-5776-GZNN",
"name": "Borough of Telford & Wrekin",
"roles": [
"buyer"
],
"address": {
"region": "UKG21",
"country": "GB",
"locality": "Telford, Shropshire",
"postalCode": "TF3 4JA",
"countryName": "United Kingdom",
"streetAddress": "Darby House, Telford Town Centre, Lawn Central,"
},
"details": {
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"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PHHD-5776-GZNN",
"scheme": "GB-PPON"
},
"contactPoint": {
"name": "Sue Wardle",
"email": "MarketSustainability@telford.gov.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "057464-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/057464-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-09-17T16:12:36+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-10-03T23:59:59+01:00",
"description": "Telford & Wrekin Council are seeking to commission a range of services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs.\nWe wish to undertake a Market Engagement Event in order to communicate our thoughts around future services and to seek market thoughts on our commissioning requirements and eventual tendering process and would welcome your participation. \nMarket Engagement Event Details:\nDate: Friday, 3rd October 2025\nTime: 1:00 PM\nLocation: Microsoft Teams (link to be provided 1st October 2025)\nIf you wish to attend the Market Engagement Event, please email MarketSustainability@telford.gov.uk by 5pm Tuesday, 30th September 2025, providing the following details for each attendee:\n•\tName\n•\tRole\n•\tContact email address\nWe look forward to your participation and thank you for your continued support in delivering high-quality services to our community."
}
]
},
"initiationType": "tender"
}23 May 2025 · 026204-2025 · planning
{
"id": "026204-2025",
"tag": [
"planning"
],
"date": "2025-05-23T12:28:59+01:00",
"ocid": "ocds-h6vhtk-052220",
"buyer": {
"id": "GB-PPON-PHHD-5776-GZNN",
"name": "Borough of Telford & Wrekin"
},
"tender": {
"id": "ocds-h6vhtk-052220",
"lots": [
{
"id": "1",
"status": "planned",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2031-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Disability and specialist care framework",
"value": {
"amount": 62270000,
"currency": "GBP",
"amountGross": 74724000
},
"status": "planned",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "Disability and specialist care framework maybe include various partners in the future",
"communication": {
"futureNoticeDate": "2025-05-24T23:59:59+01:00"
},
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"mainProcurementCategory": "services",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PHHD-5776-GZNN",
"name": "Borough of Telford & Wrekin",
"roles": [
"buyer"
],
"address": {
"region": "UKG21",
"country": "GB",
"locality": "Telford, Shropshire",
"postalCode": "TF3 4JA",
"countryName": "United Kingdom",
"streetAddress": "Darby House, Telford Town Centre, Lawn Central,"
},
"details": {
"url": "http://www.telford.gov.uk",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PHHD-5776-GZNN",
"scheme": "GB-PPON"
},
"contactPoint": {
"name": "Sue Wardle",
"email": "sue.wardle@telford.gov.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "026204-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/026204-2025",
"format": "text/html",
"noticeType": "UK1",
"description": "Pipeline notice on Find a Tender",
"documentType": "plannedProcurementNotice",
"datePublished": "2025-05-23T12:28:59+01:00"
}
]
},
"initiationType": "tender"
}