Find a TenderAwardedContract details notice
Published 25 Jul 2025, 14:59 BST

Official UK procurement notice

The Royal Parks Building Cleaning and Toilet Maintenance

Official notice

Authority: The Royal Parks Ltd (Public body)

ServicesCompetitive flexible procedureAbove threshold
Published estimate£18,000,000≈ £4.5m / year · £21,600,000 inc. VAT
Submissions closed 31 Oct 2025awarded 12 Dec 2025
Awarded to JUST ASK ESTATE SERVICES LIMITED
Contract term 4 yrsends 3 Mar 2030 · up to 3 Mar 2032 with extensions · starts 3 Mar 2026

What is being bought

Published requirement description

The cleaning of The Royal Parks offices, public toilets and other park buildings.

Notice updated to now include the redacted contract.

  • How the procedure runs: Competitive flexible conditions of participation to be met - Legal, Financial and technical evaluation of 5 questions, second stage invitation to the 5 top scoring submissions for submission. If 2 scores are equal both shall be invited and this will enable 6 supplier to be invited.

CPV: Facilities management services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsPublished value£18,000,000
Contract period: 3 Mar 2026 – 3 Mar 2030 (4 yrs) · up to 3 Mar 2032 with extensionsValue: £18,000,000 exc. VAT · £21,600,000 inc. VAT
Delivery: London
Extensions: The Initial Contract Period will be 4 years, with an option to extend for up to 2 years
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Legal and financial capacity conditions of participation Apply please populated the required document

  • Technical & professional ability

    Technical Ability conditions of participation Apply please populated the required document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Criterion 2: 70%
  • Criterion 1: 30%
Published award criteria (2)
  • Criterion 1
  • Criterion 2
Conditions of participation2
  • Economic & financial standing

    Legal and financial capacity conditions of participation Apply please populated the required document

  • Technical & professional ability

    Technical Ability conditions of participation Apply please populated the required document

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Jul 2025, 14:59 BST
Last source update
12 Oct 2026, 16:54 BST
Award evaluation window
Submission end – 12 Dec 2025
Authority reference
The Royal Parks Building Cleaning and Toilet Maintenance 2026
FTS notice number
2025/S 000-043198
Latest notice
Contract details notice (UK7)
Classification (CPV)
Facilities management services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05666d Find a Tender
How it runs

Competitive flexible conditions of participation to be met - Legal, Financial and technical evaluation of 5 questions, second stage invitation to the 5 top scoring submissions for submission. If 2 scores are equal both shall be invited and this will enable 6 supplier to be invited.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
31 Oct 2025
Clarification deadline
14 Oct 2025, 00:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Jul 2025 → 12 Oct 2026 · 8 dates
  1. Tender notice published
    25 Jul 2025, 14:59 BST
  2. Clarification questions by372 days ago
    14 Oct 2025, 00:00 BST
  3. Submission deadline355 days ago
    31 Oct 2025
  4. Assessment summaries sent313 days ago
    12 Dec 2025
  5. Award decision expected by312 days ago
    12 Dec 2025, 23:59 GMT
  6. Standstill ends301 days ago
    23 Dec 2025, 23:59 GMT
  7. Contract starts232 days ago
    3 Mar 2026
  8. Latest notice published8 days ago
    12 Oct 2026, 16:54 BST

Notice history

6 events · 4 releases on Find a Tender · since 25 Jul 2025
  1. Tender notice published
    25 Jul 2025, 14:59 BST
    UK4
  2. Contract award notice published
    12 Dec 2025, 12:05 GMT
    UK6
  3. Status changed to complete
    12 Dec 2025, 12:05 GMT
  4. Contract signature expected
    5 Jan 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    18 Sept 2026, 15:26 BST
    UK7
  6. Contract details notice published
    12 Oct 2026, 16:54 BST
    UK7
Routine re-releases (4)
  • 2025-07: 1 release · 25 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £18,000,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 20 Aug 2026
Awarded toValueDateStatus
JUST ASK ESTATE SERVICES LIMITED3 Mar 2026 – 3 Mar 2030 · up to 3 Mar 2032Extensions: The Initial Contract Period will be 4 years, with an option to extend for up to 2 years£18,000,00012 Dec 2025Awarded

Contracts

  • Contract 1 · JUST ASK ESTATE SERVICES LIMITED

    Signed
    20 Aug 2026
    Value
    £18,000,000
    Period
    21 Aug 2026 – 3 Mar 2030 · up to 3 Mar 2032 with extensions
    Status
    active
    Extensions
    The Initial Contract Period will be 4 years, with an option to extend for up to 2 years
    6 agreed KPIs: Staffing · Communication · Customer feedback …
    • Staffing, Correct number of staff present as agreed in the specification
    • Communication, Attendance of management at fortnightly minuted meetings
    • Customer feedback, Response times for dealing and investigation of complaints/feedback within ten (10) days
    • Staffing, Correct number of staff present as agreed in the specification
    • Communication, Attendance of management at fortnightly minuted meetings
    • Customer feedback, Response times for dealing and investigation of complaints/feedback within ten (10) days

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 5 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

The Royal Parks Ltd

Contracting authorityPublic authority - sub-central government GB-PPON: PRNG-7762-JCRY The Old Police House, Hyde Park, London, London, W2 2UHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender